Calchas

Perhaps it's a Freudian slip: "one Easy(Jet) transaction"

1010101

Charging for water? That's the last time i set foot on BA.

It will take a lot longer to recover the reputation than it has to lose it.

MrWords

I've just emailed my thoughts on this "enhancement" to BA. I find the word "upgrading" to be insulting and absurd - the worst kind of marketing spin. This move may be a small change, but it may well be the straw that breaks the camel's back for me. Full-service and premium or LCC? You can't be both.

wb1969

I think that should have been ruining, rather than running. The management seem to be experts at the former.

binman

I think someone else has said this but I was particularly peeved at the idea that this was an upgrade to the service offering.

I think it shows just how awful the service is that you can describe having to pay for something which was previously free as being an upgrade.

As for the internal BA forum at BA being filled with happy people ( not) ....hardly surprising and yet another reason to avoid the airline.

While 4 sectors remain the requirement for silver I can live with their mean spirited, lousy service on those 4 while getting my avios and tier points on other one world carriers.

Just wish someone else would come up with family accounts in the UK.. Till then take a hip flask into the lounge!!

Tim1975

was this automatic, or did you have to ask?

irishguy28

To be fair, they mean that the food itself - the actual offering - has been upgraded.

I don't think many would argue with that.

herro

This one I can answer that Alex Cruz Tuesday stated on the press event that it will be contactless to speed up payment and also the reason for not receiving cash.

rossmacd

BA are getting a fair bit of trashing on Instagram (for those that use it) - it looks like BA has tried to prepare its social media communication outlets in order to divert from today's announcements.

Arctic Troll

They've just confirmed on Twitter that there will still be free drinking water.

Gold Digger

http://www.britishairways.com/inform...|||||L2|||||||



They should be b****y well Sorry and not just for the broken link..

GD

ENTP

Hilarious suggestion that people will pay inflated prices to take it off the aircraft. I will enjoy drinking Senor Cruz's free supply on the off chance I do end up on BA

corporate-wage-slave

Mmm, contactless isn't always available in some parts of Europe....

Anyway I have toddled up Whitehall to the Charing Cross M&S Simply Food, and here is a comparison on the food. As already noted, the suspicion must be that BA are looking to make money more from drinks than food, but the difference onboard is fairly small for most items.



I couldn't find the oriental snack mix. I wonder if the popcorn is a misprint (in either direction), and the Percy Pig was Piglets, which is probably a difference only I would worry about. The other big difference is the spiced chicken. Almost all the Charing Cross items were in some sort of meal deal or other multi purchase promotion, which suggests the standalone price is higher than a flat competition price would be.

r00ty

That's at least good to know. It was my main concern.

crazyanglaisy

Indeed. Let's just hope their clearly erroneous beliefs don't lead to this fact being hidden away in some small print somewhere, like the EU compensation info typically is.