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Why can't I find this ba.com fare on ITA Matrix?

Why can't I find this ba.com fare on ITA Matrix?

Old Feb 17, 2017, 2:16 pm
  #31  
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Originally Posted by woglet86
Should these DIFs be bookable via the call centre? The agent couldn't see this particular fare.
To be honest, I don't know. Earlier in the thread, I voiced my suspicion that we are seeing an evolving experiment in action. It then looked like some DIFs could be booked on ba.com and via specific agents who had been authorised to do so, but could not be booked via the call centre. So it's certainly very possible that the last point continues to exist.
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