Enhancements not only driving customers away
Sep 20, 2016, 8:45 am
#32
Join Date: May 2009
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Sep 20, 2016, 10:00 am
#33
Join Date: Jul 2016
Posts: 143
It would be interesting to know what sort of job she's moving on to. Same goes for the (former) crew members who post on here.
Being a CSD and managing four different cabins full of the general public with their different sets of expectations along with a crew all while 38,000 feet in the air will definitely have taught her lots of skills.
Being a CSD and managing four different cabins full of the general public with their different sets of expectations along with a crew all while 38,000 feet in the air will definitely have taught her lots of skills.
Sep 20, 2016, 11:32 am
#34
Join Date: May 2003
Location: Maine
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FWIW, annual per capita toilet paper consumption is 3.2 kg in Argentina vs 17.6 kg in the UK. The steep price HIDDY has to fork over is probably a function of a limited supply of imported TP.
Sep 20, 2016, 11:48 am
#35
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I can impress a few people with that explanation. I thought it might be as a result of the over protected retail industry we have here. You should all be grateful BA isn't nationalised or you'd have a lot more than the lack of Champagne to worry about.
Sep 20, 2016, 11:54 am
#36
Join Date: Apr 2012
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First, they came and put the slop trays in the F lounge, but I did not speak out because I was in the CCR.
Then they came for the legroom in short haul, but I did not speak out because my Gold card gave me exit rows.
Then they came for the amenity kits in CW and the flower in the loo, but I did not speak out because I'd stole a bunch of Elemis from the lounge lavs.
Then they came for the sandwiches in shorthaul, but I did not speak out because I was enjoying CE afternoon tea.
Then they came for the Grand Siecle in F, and I... U FLIPPIN' WOT MATE?!?
Then they came for the legroom in short haul, but I did not speak out because my Gold card gave me exit rows.
Then they came for the amenity kits in CW and the flower in the loo, but I did not speak out because I'd stole a bunch of Elemis from the lounge lavs.
Then they came for the sandwiches in shorthaul, but I did not speak out because I was enjoying CE afternoon tea.
Then they came for the Grand Siecle in F, and I... U FLIPPIN' WOT MATE?!?
Sep 20, 2016, 12:01 pm
#37
Join Date: Sep 2014
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I wonder though if this cost cutting on items which in the wider scheme of things cost very little are actually going to decrease reveneue. If we assume that the average spend on F&B on SH is Ł2.50, with 144 seats on a A320, that results in a saving of Ł360 saving. Of course revenue will be increased by selling items, but I wonder how many customers they will loose.
Sep 20, 2016, 12:15 pm
#38
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Ah ah, thanks - actually I may well adopt that phrasing and save everyone some time! When I fly longer AA routes, I seem to be the only one not asking for "a bit of everything" with my sundae, both because the mix of tastes sounds a bit gross to me and because I disliked ready made whipped cream, but that's not to say that the phrasing would not be appropriate for F amenities. It makes me sorry as asking crew members "could I please have everything" is not nice to them, but I equally do not see why I should play with the ridiculous management charade when my Ł x,000 ticket has just paid for a few minutes of their ridiculous income.
Sep 20, 2016, 12:52 pm
#39
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Think that's more to do with AA offering noise cancelling Bose headphones that they don't want to leave lying about. It's irritating when they collect them 30 minutes before landing though.
Sep 20, 2016, 12:55 pm
#40
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It might be in the next few years along with the railways, banks and all the media....
I wonder though if this cost cutting on items which in the wider scheme of things cost very little are actually going to decrease reveneue. If we assume that the average spend on F&B on SH is Ł2.50, with 144 seats on a A320, that results in a saving of Ł360 saving. Of course revenue will be increased by selling items, but I wonder how many customers they will loose.
I wonder though if this cost cutting on items which in the wider scheme of things cost very little are actually going to decrease reveneue. If we assume that the average spend on F&B on SH is Ł2.50, with 144 seats on a A320, that results in a saving of Ł360 saving. Of course revenue will be increased by selling items, but I wonder how many customers they will loose.
Sep 20, 2016, 1:45 pm
#41
Join Date: Aug 2013
Posts: 8,751
This makes interesting reading:
http://www.ausbt.com.au/united-trial...k-paris-flight
Looks like UA's soft product is going to be way ahead of BA's.
http://www.ausbt.com.au/united-trial...k-paris-flight
Looks like UA's soft product is going to be way ahead of BA's.
Sep 20, 2016, 2:02 pm
#42
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
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This makes interesting reading:
http://www.ausbt.com.au/united-trial...k-paris-flight
Looks like UA's soft product is going to be way ahead of BA's.
http://www.ausbt.com.au/united-trial...k-paris-flight
Looks like UA's soft product is going to be way ahead of BA's.
Sep 20, 2016, 5:32 pm
#43
Join Date: Oct 2005
Location: HKG
Programs: BA GGL & CCR
Posts: 600
Aren't the sleeper suits already on request...
In a dozen F flights, I've never found on my seat. The CC has always asked me during or after predeparture drinks would I like one and fetched the appropriate size.
In a dozen F flights, I've never found on my seat. The CC has always asked me during or after predeparture drinks would I like one and fetched the appropriate size.
Sep 20, 2016, 5:48 pm
#44
Join Date: Jul 2014
Location: Edi
Posts: 2,203
On request means you'll have to ask for it, rather than being offered it.
Sep 21, 2016, 12:01 am
#45
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
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But don't worry, Pinocchio's narrative is that 'cuts to Y are used to fund improvement in premium classes'!
