Automatic Barriers coming to BA lounges
#32
Join Date: Sep 2014
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#33
Join Date: Sep 2009
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#34
Join Date: May 2014
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#35
Join Date: Sep 2014
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No afraid not, the only times I have flown Star is with TK and not to Germany (though having said that am off to MUC on Friday so may get the chance). Come to think of it I don't think I have ever flown Lufthansa.
#36
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
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Hard to see it as a negative. Even if the gate cannot acommodate every permutation. If 95% of visitors can make it through, that allows staff to focus on those who need assistance (or who are fraud artists with a story).
Automated gates work well elsewhere in the world of commercial aviation, including at gates, but there always needs to be a staff person present for the exception cases.
Automated gates work well elsewhere in the world of commercial aviation, including at gates, but there always needs to be a staff person present for the exception cases.
Even if it allowed 50% to be diverted from the desks that would be something to speed entry up.
Why is it that people use gate almost daily - at stations for example or at their place of work - yet are suddenly incapable of using one in an airport.
#37
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
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There are only a few lounges where this would make sense, in that it would allow staff numbers to be reduced by 1. So in T5 it would be Flounge and the 3 Galleries Club (though B would be borderline), T3 Galleries Club, and LGW South. T3 Flounge is one person anyway. Perhaps T7 Galleries Club too. And that's about it.
For Flounge, it would improve the experience since 80% of passengers would be happy to Flash And Go, rather than standing behind the person (actually, always a male) arguing about the merits of their extended collection of cost centres being allowed access.
#38
Join Date: Jun 2010
Posts: 2,641
Lounge guesting is part of oneworld benefits* so I couldn't see that being enhanced.
Link
*There are a couple of Qatar lounges that do not allow guests.
Link
*There are a couple of Qatar lounges that do not allow guests.
There's a reason these cutbacks are being implemented so rapidly and VR is being offered. Impending corporate activity has to be top of the list.
#39
Original Poster
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#41
Join Date: Sep 2003
Location: OSL
Posts: 2,638
Except for the tiny problem that EU and UK regulation both denies a non-EEA corporation to own more than 49% of an EEA airline...
#43
Join Date: Mar 2008
Location: GLA
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Posts: 1,359
I think this is something BA will file under the miscellaneous ancillary benefits - a reduction in the number of people trying to sweet-talk themselves additional guests, since the machines aren't susceptable to puppy-dog eyes or DYKWIA. Not that the staff are either, but that doesn't stop the attempts... See also the chip & pin readers on the self-tagging machines that LCCs use, there to remorselessly collect your excess baggage fees.
#44
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Now where's the fun in that? All those arguments at the entrance are part of the entertainment for those inside!
#45
Join Date: Sep 2015
Location: London
Programs: BA GGL, IHG Spire Elite Ambassador, HH Diamond, Avis President’s Club
Posts: 357
See that I can see as a genuine improvement. Why have so many staff when a machine can do the job.
I hope it has a loud siren for those who are rejected. And an even louder more obnoxious fire drill type sound for any bronze members trying their luck haha
I hope it has a loud siren for those who are rejected. And an even louder more obnoxious fire drill type sound for any bronze members trying their luck haha