Tier Points on Malaysia question
 

Quick Q on a possible MH flight (in Business). According to the BA TP calculator only Business lowest (R, I) and Business flexible (J, C, D) give tier points.

But I have done a dummy booking on MH and I cannot easily see reference to these letters of the alphabet. I see the fare basis as zbt12gb and the only reference to mileage or tier points I can see further down is the following statement:

18. HIP/MILEAGE EXCEPTIONS
18.1 note - general rule does not apply the higher intermediate point rule does not apply for stopovers.

So my question is... do all Business fares on MH credit tier points to BA?

I on MH doesn't as I recall - I flew Z earlier this year, which is their cheapest business bucket, and that did credit

This post on a blog may give you a method of finding boking classes on the MH webiste when booking.

http://flystaytravel.com/how-to-find...lines-flights/

As you have noticed, I booking class does not earn on MH.

For avios and TP earning in business on MH:
- J, C, D, and Z earn avios and TPs
- I earns nothing

http://www.britishairways.com/en-gb/...-avios/flights

I few MH last week in Z, and I got the 40 TPs 2 days later, showing as Z/C in my account details, as you would expect.

Normally, but not always, the first letter of the fare basis is selling class, but I'd be reasonably confident that this would work for you.

I think you've been looking at the earning for BA flights, not MH flights. If you change the drop-down airline selector to Malaysian, you'll see the listing of JCDZ (only).

As it happens, I spent a little time yesterday updating the TP earning quick reference table - see the link in my signature.

I just booked business class flights LHR-SYD (return) for £2167 and had the same query.

When you bring up the fare rules for the current business promo fares, they show as being “Z” class which, as others have noted above, are entitled to earn Tier Points and Avios. A dummy booking on Expedia.com also showed the same flights as being sold as “Z”. Fingers crossed we don’t face too much of a fight getting them to credit. Also looking forward to experiencing the new A330 fit out.

As a related rant, I flew a cheap Y sector on MH recently (KUL-BKK). I didn't expect it to credit but checked my account anyway. Nothing appeared so I filled in the claim form at ba.com to see what would happen. I received an automated response suggesting I'd already claimed for this flight, which was clearly not the case ... :confused:

So, I sent a general message via the website and received a slightly more personalised reply from someone in the UK:

So, to cut a long story short, if you book a non-earning class it will probably just fail to appear in your account, causing you and BA unnecessary wasted time. It would make more sense to show a zero-earning entry, but hey, this is BA (or MH) IT we're talking about ;)

Thanks everybody for your responses. I am good to book now. ^

BA or bust

PS And yes Globaliser I was faffing about with the TP calculator and must have omitted to change from BA to MH when I copied what I saw as the applicable fare classes in my original post. Must try harder! ;)

I recently flew a return flight from KUL>CGK. I booked with MH, but the first leg was operated by Garuda as a codeshare. At the airport I managed to transfer to an earlier MH operated flight. I was pleased to see a few days later that I was awarded Avios and TP's for this sector. I was half expecting not to receive any as it was meant to be operated by Garuda. Its left me wondering whether I would have received them if I had taken the Garuda flight or whether I only got them as I ended up on an MH flight?

On a slightly different note, being on standby at KLIA wasn't the most pleasant experience from an immigration point of view. They told me to go to the standby desk at T-45 (I turned up at T-60 to be safe). After issuing the ticket it left very little time to clear immigration and get to the gate. There have been occasions at KLIA where I've had to queue upwards of 45 minutes to clear immigration alone.

When I bid for (and "won") an upgrade for a domestic MH flight, it sent me from one of the cheapest economy buckets to I class. I was awarded the points for my original ticket - 5TPs!!

That's technically how it is supposed to be. MH paid upgrades are not earning additional TPs which is clear in ther terms and conditions. You get the TPs for your original fare.

Hence I always book their Business promotions in Z. Who can beat 400tp sin-kul-Lhr in business for 1000 pounds.

Globalist

Hi quick question, searched around other threads did not find the answer in any of the other threads.

If I book malaysian :

dxb-kul-hkg in z class , will I get tp for dxb-kul ?
Cause mh does not fly to dxb (ek code share) , but baec flight calculator shows 140 tp for dxb-kul with mh as the airline.

Don’t think so. The only way you get TPs and Avios on EK is on a Qantas codeshare.

According to the rules, it should be a no.

See the table at the bottom of this page: https://www.britishairways.com/en-gb...-avios/flights

The relevant line is Flight code under oneworld alliance partner; Flight operated by non-partner airline.

k thanx I also assumed its a no , but baec shows it as 140 tp , shall call up ba

That's seems likely to be because the calculator knows that MH sells a flight on this route, and calculates on that basis without knowing who is operating the flight. I would be surprised if the calculator is provided with all the information about who operates every route.

If you get a different answer from BAEC and then you do fly this MH ops EK flight, please do let us know what happens.

Please find mentioned below the response from BAEC:



Please find below your personal assistance reply from British Airways.

If you have any questions after reading our message, don't hesitate to reply to this email - or if your query is urgent you can telephone our Customer Support team:
http://www.ba.com/servicecentres/

Subject :Hello , Do MH4501/MH4502/MH4504/MH4505 earn any avios & tiers points . These fli... [Incident: 180131
Response By Email (Louise) (03/02/2018 03.36 PM (GMT))

Does anybody know how quickly MH flights post to BAEC? Eg I believe QR is a weekly process. No big deal, it’s only a 5 pointer and a handful of Avios but after a week am wondering if it’s indicative of a problem or just a usual lag

thx

I have taken 8 MH flights so far this year - Avios and TPs for each have all posted within 3 days (much to my surprise) with no obvious pattern in terms of which day of the week they arrive.

Am I just being naïve … but is there a genuine reason why "I" fares on MH don't earn TPs or Avios? One might have thought that a business class fare would earn something! I just booked a trip on BA.com that involves a BKK-KUL segment - in I: now I feel that I am being 'robbed' of (around) 40 TPs and 750 Avios. Not a massive issue, but still! (Worth looking out for on longer MH trips, though!)

I've come across similar issues with some partner business class fares in other FFPs (such as Aeroflot in Flying Blue) but these are generally fixed once the various airlines' IT systems are reset after bucket letter changes. This one seems to have been around for at least a couple of years.

-- Henry

Connections from BA I class is one instance where you can end up in I

Well, there is a genuine reason, but not necessarily a genuine good reason .... MH uses the "I" fare class internally on its own tickets for upgrades to business using its own Enrich program.

As sammyg901 mentions above, on a BA ticket (125- ticket number) where there is a connection to a MH flight (e.g.a ticket for LHR-KUL with LHR-SIN (on BA) then SIN-KUL (on MH) the BA reservation system books the MH ticket in the same fare class as the BA fare. So an I-fare will book into "I" on the MH flight (and a D-fare will book into "D" - so you would get TPs/Avios for that). This appears to be in the booking class table (with e.g. "I required" for a BA I-fare for MH flights, though I confess I am never that confident about how to interpret the booking class rules).

I have only seem "I" class fares on upgrades and on non BA flight number domestic connections on MH.
Upgrades and award tickets don't earn points, but I was disappointed that on my business class connection LHR-KUL-JHB I did not get the 40 points on my (paid) MH connection.

Now it seems that MH offers limited Business class seats on those flights as "I" class, if that bucket is sold out you get a Y class fare earning 20 points... It wont give you the option to connect by paying a higher fare for J, C, D or Z.

I don't know if it an agreement issue between BA and MH, but any normal thinking person would think a paid connection would be in J, C, D or Z class.
I did do a claim but it was rejected, I was thinking to explain the issue to BA, but the mere thought of trying made me lose the will to live.

Globalist

It is part of an itinerary booked on the BA website, connecting to an onward BA flight.

-- Henry

PS: This new 'improved' (that is rubbish) FT website seems to have taken away my ability to multi-quote posts!

Yes indeed, I suspect this is more incompetence than bad will but it is quite incredible that it has not changed for so long. My sense is that the revenue team people who work out fare rules have not quite realised that there is a world beyond BA and that for MH, I is not actually a revenue class so it seems normal to them to ask for that when an MH flight is selected as part of a BA I class fare (note that using the same bucket letters is neither a requirement nor a universal practice - for instance, BA no full well not to impose K class when you book a Y connection to a T fare on MH or CX or AA even though this is what it asks on BA connections to the same fare). Conversely, the BAEC people are not bothering to find out that I is sold as paid class when connecting to a BA I fare so not trying to discuss this with MH.

And passengers are just stuck in the middle...