"Enhancements" for August
Jul 22, 2016, 5:23 am
#1
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,094
"Enhancements" for August
CW
Choice of starters removed for a one month trial.
The starter from London will be a tomato, mozzarella and avocado salad.
Icecream removed from the Club Kitchen.
WT/WT plus
Mid flight tucks boxes removed.
Fever tree is coming to all cabins.
Arrival lounge invitations to only be given out for flights arriving before 12.00, does that mean that the lounge is now going to close at 12.00 instead of 14.00?
Choice of starters removed for a one month trial.
The starter from London will be a tomato, mozzarella and avocado salad.
Icecream removed from the Club Kitchen.
WT/WT plus
Mid flight tucks boxes removed.
Fever tree is coming to all cabins.
Arrival lounge invitations to only be given out for flights arriving before 12.00, does that mean that the lounge is now going to close at 12.00 instead of 14.00?
?
Jul 22, 2016, 5:29 am
#5
FlyerTalk Evangelist
Original Poster
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,094
Well it seems that many of our competitors do not offer a choice and they are doing the trial in a period when not as many customers are travelling on business, go figure?
Reading this it could possibly be that they introduce this in the summer months only and not all year round.
Reading this it could possibly be that they introduce this in the summer months only and not all year round.
Jul 22, 2016, 5:30 am
#6
Join Date: Dec 2006
Location: LHR
Programs: BA Silver/ows, CX AsiaMiles (not even GR anymore!) missing my GO days
Posts: 1,581
What kind of feedback do they look at when they "trial" some of these cuts?
Losing the choice of starter is the sort of thing I wouldn't necessarily think to complain about on a survey because if I hadn't read it here I might not immediately notice it was gone, which might lead a data analyst to think it doesn't matter. But it contributes to a general impression of cheapness that encourages me and especially the other half to want to book elsewhere in future.
Losing the choice of starter is the sort of thing I wouldn't necessarily think to complain about on a survey because if I hadn't read it here I might not immediately notice it was gone, which might lead a data analyst to think it doesn't matter. But it contributes to a general impression of cheapness that encourages me and especially the other half to want to book elsewhere in future.
Jul 22, 2016, 5:37 am
#8
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,111
Lovely, so if there's something on the starter I don't want to eat (such as cheese), I can't get a choice 
By the sound of it AA now has better food than BA in all ways, and the BA food is now worse than the AA food even before the recent AA improvements.
Edit: it seems like AA don't offer a starter choice either.
I am also curious what the success criteria for the trial are.
If the arrival lounge is to close at 12:00, that rather sucks for those passengers arriving on a flight scheduled to arrive much after 10:30 where it could take an hour to get to the lounge through non-EU immigration and who would still like a shower and some sort of decent breakfast before moving on to the rest of their day.
Edit: it seems like AA don't offer a starter choice either.
I am also curious what the success criteria for the trial are.
If the arrival lounge is to close at 12:00, that rather sucks for those passengers arriving on a flight scheduled to arrive much after 10:30 where it could take an hour to get to the lounge through non-EU immigration and who would still like a shower and some sort of decent breakfast before moving on to the rest of their day.
Last edited by flatlander; Jul 22, 2016 at 5:39 am Reason: correct ba/aa comment
Jul 22, 2016, 5:37 am
#9
Suspended
Join Date: Jan 2005
Location: London
Programs: plenty - ggl, ccr, etc, etc.
Posts: 1,704
CW
Choice of starters removed for a one month trial.
The starter from London will be a tomato, mozzarella and avocado salad.
Icecream removed from the Club Kitchen.
WT/WT plus
Mid flight tucks boxes removed.
Fever tree is coming to all cabins.
Arrival lounge invitations to only be given out for flights arriving before 12.00, does that mean that the lounge is now going to close at 12.00 instead of 14.00?
Choice of starters removed for a one month trial.
The starter from London will be a tomato, mozzarella and avocado salad.
Icecream removed from the Club Kitchen.
WT/WT plus
Mid flight tucks boxes removed.
Fever tree is coming to all cabins.
Arrival lounge invitations to only be given out for flights arriving before 12.00, does that mean that the lounge is now going to close at 12.00 instead of 14.00?
I mean, who would want ice cream in August? Nah, save it for that peak winter demand. Though maybe that is what they do in CEOs Chelsea ghetto.
The share price says investors have already made their mind up about him.
Jul 22, 2016, 5:39 am
#10
Join Date: Jul 2009
Programs: BAEC Silver, IHG Diamond
Posts: 7,769
I wouldn't eat that starter anyway so by refusing it, that will probably tell BA that there's no demand.
They might as well lose the entire club kitchen and pass round the basket of ambient snacks instead.
They might as well lose the entire club kitchen and pass round the basket of ambient snacks instead.
Jul 22, 2016, 5:39 am
#11
Join Date: Aug 2010
Location: Gloucestershire
Programs: BA Gold (ex-GGL, maybe future Silver), Hilton Diamond
Posts: 6,199
Loss of ice cream is extreme cheapness but probably survivable.
However, with the loss of the second service (OK, the introduction of the ambient snack) long-haul pax in economy and even in WTP (the premium economy offering) will need to go eight hours with only one meal in the early part of the flight and literally nothing else unless they bring a packed snack. That's the sort of thing that causes mutiny.
However, with the loss of the second service (OK, the introduction of the ambient snack) long-haul pax in economy and even in WTP (the premium economy offering) will need to go eight hours with only one meal in the early part of the flight and literally nothing else unless they bring a packed snack. That's the sort of thing that causes mutiny.
Jul 22, 2016, 5:43 am
#14
Join Date: Jul 2006
Location: Bloomsbury
Programs: BA Silver, AF Ivory
Posts: 2,202
Jul 22, 2016, 5:43 am
#15
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,957
Honestly ba is just making it so much easier NOT to choose them... I just flew 4 LH flights in ba "FIRST" class it was a okay BUSINESS CLASS EXPERIENCE! But CW I have avoided and will now avoid even more
Not sure how much you can enhance and still get people to fly with you?
Not sure how much you can enhance and still get people to fly with you?