Consistent Concierge Key treatment at ORD for BA GGL
Oct 29, 2016, 11:49 am
#61
Join Date: Jan 2006
Location: Glasgow / London
Programs: BA GGL
Posts: 3,457
I've always been on BA tickets when I've been met by CK staff, but that's because I almost never book on AA ticket stock. I'm sure I'd get the same had I booked with AA.
Last edited by Filthy Monkey; Oct 30, 2016 at 10:22 am
Oct 29, 2016, 3:39 pm
#62
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,914
That is my experience too. I've been in and out of LAX quite a few times this last 3/4 weeks and I've had some sort of interaction/assistance from CK/Premium Services on each flight. That has been on both BA international and AA domestic tickets.
Oct 30, 2016, 12:34 am
#63
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,944
Is the CK service only offered on booking with connections, through ORD in this example?
M
M
Oct 30, 2016, 12:56 am
#64
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,736
It does work a bit like Special Services in LHR (etc) - you can't rely on it being there, nor can real CK cardholders for that matter, but you are most likely to see it if going through ORD and your connection gets a bit tight for whatever reason then someone maybe there for the "VIPs from British". You could in theory come across it at check-in on a quiet day if the planets line up, or you may just get a preboarding invitation announcement before First is called (if you are listening carefully and the agent doesn't mangle the pronunciation).
Oct 30, 2016, 4:36 am
#65
Join Date: Oct 2013
Location: London, UK
Programs: BAEC GGL/CCR; TK Elite; ITA Executive; Hilton Diamond; Marriott Bonvoy Platinum
Posts: 1,551
Oct 30, 2016, 7:04 am
#66
Join Date: Nov 2007
Location: SFO, LON, NYC
Programs: BAEC GGL CCR (Gold for Life), AA EXP, HH Diamond, SPG Platinun
Posts: 79
Interesting, I flew LAX-SFO last week in domestic F, connecting from a CX flight, no treatment as a GGL/CCR, I did see a guy taken to the regional gate in the Cadillac as I was riding the bus. Saying that, in 3 years of GGL/CCR and 10k+ TPs a year, I have only had the "extra touch" once in Delhi. I hear of these SS folks but I have no clue who they are.
Oct 30, 2016, 9:27 am
#67
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,944
It does work a bit like Special Services in LHR (etc) - you can't rely on it being there, nor can real CK cardholders for that matter, but you are most likely to see it if going through ORD and your connection gets a bit tight for whatever reason then someone maybe there for the "VIPs from British". You could in theory come across it at check-in on a quiet day if the planets line up, or you may just get a preboarding invitation announcement before First is called (if you are listening carefully and the agent doesn't mangle the pronunciation).
Maybe the planets will be in order for me tomorrow - albeit in CW (BA have offered me an upgrade to F for a reasonable Ł6,712.20)!
M
Oct 31, 2016, 4:16 pm
#68
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,944
When I asked if anything was offered for Concorde Cardholders, she advised they are normally advised if one is travelling, and thus make an exception if security is lengthy (as it was today).
I had a DYKWIA moment and showed her my CCR card. She looked a tad embarrassed that nothing had been done, but advised she had no idea any Concorde Cardholders were travelling today.
M
Oct 31, 2016, 4:20 pm
#69
Join Date: Apr 2014
Location: London
Programs: Don't even mention it. Grrrrrrr.
Posts: 968
Oct 31, 2016, 4:47 pm
#70
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,944
Oct 31, 2016, 4:58 pm
#71
Join Date: Apr 2014
Location: London
Programs: Don't even mention it. Grrrrrrr.
Posts: 968
Oct 31, 2016, 5:22 pm
#73
Join Date: Apr 2014
Location: London
Programs: Don't even mention it. Grrrrrrr.
Posts: 968
Oct 31, 2016, 6:18 pm
#75
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
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