Jul 8, 2016, 2:22 pm
Last edit by: Prospero
UPDATED FOR 15 NOVEMBER 2016: BA will no longer accept interlining on BA-BA separate tickets / PNRs.
From 1 June 2016, the oneworld policy on accepting customers travelling on separate tickets was changed. BA, along with some other oneworld partners, has implemented this change in policy which is as follows:
Only those customers that have separate tickets issued in the same PNR/booking will be accepted for through check-in. Furthermore all sectors must be BA / oneworld / other carrier, but BA to/fron Vueling is specifically NOT allowed even on the same ticket. Aer Lingus is not specified but some be covered by "other carrier".
A PNR is a wrapper, and it can have several tickets, and other items such as hotels, in one PNR, so long as it was built that way at the time of purchase. Another (new) ticket can be inserted into an existing PNR after purchase, it is easiest to do this at a BA airport, and there is a small fee for doing this (£15 in the UK). However you cannot merge 2 existing PNRs into one PNR - once a reservation has reached ticketed status it can't be moved. If you have 2 PNRs you need to allow time to collect and re-check any bags at the transfer airport.
There is one exception: BA to BA transfers, on 2 PNRs, are allowed. See post 643 for details.
___
From post 947. Select "do not have IATA number"
http://www.speedbirdclub.com/ch/reservations-ticketing/rulesregulations/separatetickets/
From 1 June 2016, the oneworld policy on accepting customers travelling on separate tickets was changed. BA, along with some other oneworld partners, has implemented this change in policy which is as follows:
Only those customers that have separate tickets issued in the same PNR/booking will be accepted for through check-in. Furthermore all sectors must be BA / oneworld / other carrier, but BA to/fron Vueling is specifically NOT allowed even on the same ticket. Aer Lingus is not specified but some be covered by "other carrier".
A PNR is a wrapper, and it can have several tickets, and other items such as hotels, in one PNR, so long as it was built that way at the time of purchase. Another (new) ticket can be inserted into an existing PNR after purchase, it is easiest to do this at a BA airport, and there is a small fee for doing this (£15 in the UK). However you cannot merge 2 existing PNRs into one PNR - once a reservation has reached ticketed status it can't be moved. If you have 2 PNRs you need to allow time to collect and re-check any bags at the transfer airport.
___
From post 947. Select "do not have IATA number"
http://www.speedbirdclub.com/ch/reservations-ticketing/rulesregulations/separatetickets/
BA no longer through checking baggage with separate tickets
Jan 3, 2018, 7:47 pm
#1576
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Again, I don’t like the policy myself but if I wanted to complain about not being able to check the bags through I would go back to my employer that caused the need to change travel plans (or not if I was mindful repercussions) rather than complain about an airline that had nothing to do with it but is an easy target for complains.
Me: Sorry, I have to go back a day early because the airline won't through check my luggage to my holiday.
Boss: Ummmmm. That is the most ridiculous reason I've heard for you to cut short a work trip.
Jan 3, 2018, 7:47 pm
#1577
Suspended
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Yes, I would agree with you, which is why I don’t believe it when some people say how easy it is for them to travel in F or J and how silly it is for other people to agree to travel in Y for work.
it is interesting that you live in the real world when it comes to asking something from your employer, but there is another, magical, world where airlines owe their passengers everything. Again, I don’t like the policy myself but if I wanted to complain about not being able to check the bags through I would go back to my employer that caused the need to change travel plans (or not if I was mindful repercussions) rather than complain about an airline that had nothing to do with it but is an easy target for complains.
but it appears you do not think this is a pathetic policy imposed as part of the BA LCC vision. It affects a small but significant number of pax - I personally know 2 families who travel transcon J who were so p1ssed off with different incidents that they will now not fly with BA.
Jan 3, 2018, 8:08 pm
#1578
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Does anyone have any recent experience of Qantas through checking to a BA flight?
Have an upcoming MEL-SYD-LHR (separate tickets, tho both redemptions) and from what I read here previously, was hopeful to through check the bags to save having to go Landside and then wait for the BA check-in to open.
Have an upcoming MEL-SYD-LHR (separate tickets, tho both redemptions) and from what I read here previously, was hopeful to through check the bags to save having to go Landside and then wait for the BA check-in to open.
Jan 3, 2018, 8:15 pm
#1579
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Does anyone have any recent experience of Qantas through checking to a BA flight?
Have an upcoming MEL-SYD-LHR (separate tickets, tho both redemptions) and from what I read here previously, was hopeful to through check the bags to save having to go Landside and then wait for the BA check-in to open.
Have an upcoming MEL-SYD-LHR (separate tickets, tho both redemptions) and from what I read here previously, was hopeful to through check the bags to save having to go Landside and then wait for the BA check-in to open.
But the answer to your question is that they will only check through if it is a combination of revenue and award bookings. As yours are both awards, according to their policy they won't check through.
Jan 3, 2018, 8:46 pm
#1580
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I guess you'll truly hear anything on this forum in the defense of BA.One of my current little frustrations is that I cannot actually book a through ticket on SQ F two/from from my local airports even if I telephoned SQ, and I have so far not found a travel agent that can price up a through-ticket. They (VA) won't through-check bags to SQ on separate tickets. For that inconvenience I sometimes have to overnight for 'safety'.
Perhaps stating the obvious, but I gather that this is a much more glaring problem for those who live in non-hubs as opposed to those who live in fortress hubs, and perhaps that (and the usual pro-BA-ness of this forum) is why some posters here are so arrogantly dismissive. From my home airport, I have to connect going anywhere I go TPAC and being restricted to one alliance, one carrier, or one ticket severely limits my choices as a consumer. Previously, I could choose based on preference of carrier, routings, and timings. Not being able to do so devalues the travel experience.
Jan 3, 2018, 9:25 pm
#1581
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I understand and share many people’s frustration at not through checking of luggage. .
i appreciate the annoyance caused by the change in policy and particularly in the small number of people who are travelling on separate tickets for legitimate reasons. Equally I appreciate that many more use separate tickets for fare reduction for which this we are almost all part responsibility from this forum. The vast majority of passengers are unaffecte travelling on P2P.
i do hope sometime that BA reverses the decision and perhaps with the modern aviation industry a new convention is needed to protect consumers as a whole; but in the meantime it is clear what the rules currently are and I book my travel and manage the risk accordingly.
incidentally I certainly couldn’t describe this forum as pro-BA, I tend to think of it as on the whole balanced, even if individual threads get tipped one way or the other by enthusiastic posters. One can get frustrated when they are people with opposing views to yourself and perceive these are the more vocal voice, but this is often just perception and IMHO having your views challenged can be healthy.
i appreciate the annoyance caused by the change in policy and particularly in the small number of people who are travelling on separate tickets for legitimate reasons. Equally I appreciate that many more use separate tickets for fare reduction for which this we are almost all part responsibility from this forum. The vast majority of passengers are unaffecte travelling on P2P.
i do hope sometime that BA reverses the decision and perhaps with the modern aviation industry a new convention is needed to protect consumers as a whole; but in the meantime it is clear what the rules currently are and I book my travel and manage the risk accordingly.
incidentally I certainly couldn’t describe this forum as pro-BA, I tend to think of it as on the whole balanced, even if individual threads get tipped one way or the other by enthusiastic posters. One can get frustrated when they are people with opposing views to yourself and perceive these are the more vocal voice, but this is often just perception and IMHO having your views challenged can be healthy.
Last edited by navylad; Jan 3, 2018 at 9:57 pm Reason: Typo correction
Jan 3, 2018, 9:33 pm
#1582
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incidentally I certainly couldn’t describe this forum as pro-BA, I tend to think of it as on the whole balanced, even if individual threads get tipped one way or the other by enthusiastic posters. One can get frustrated when they are people with opposing views to yourself and perceive these are the more vocal voice, but this is often just perception and IMHO having your views challenged can be healthy.
I also have no problems with having my view challenged - I wouldn't post on a public discussion board if I did. However, in order to be constructive, such challenges shouldn't be based on negative presumptions about my character or intent rather than actual facts or reality.
Last edited by gengar; Jan 3, 2018 at 10:10 pm
Jan 3, 2018, 9:41 pm
#1583
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I think a far more appropriate comparison to stick to your hotel metaphor is a case whereby booking from 31/12 to 2/1 is priced at £200/night whilst if you book separately the first night is indeed charged at £200 but the second comes down to £100, or alternatively, the system returns no result when you try to book two nights whilst it lets you book them one by one in the same room category (something which has happened to me multiple times actually!).
If you then book them separately either because it is the only way, or to save £100, it is absolutely true that technically, the hotel can ask you to pack and check out at 12 on the 1st then check in again and get a different room at 4pm. It is equally true that most hotels would not do that and that when you explain the situation at check in, they will effectively allow you to keep your room and treat your stay as continuous.
Thus, when you find a hotel that does not and insists that you check out and check in, even if you know that they are technically within their rights, you could still be forgiven for considering their attitude petty and vindicative.
I have no horse in that race as I don’t tend to check in luggage anyway, but regardless of what one thinks of through check in on separate careers/PNRs including within OW which comes up with separate challenges, I find the refusal to through check on BA-BA itineraries on separate PNRs odd, counter productive (as the airline is actually charged more for O/D delivery and recheck than for transfer luggage) and, indeed, coming across as petty and vindicative.
If you then book them separately either because it is the only way, or to save £100, it is absolutely true that technically, the hotel can ask you to pack and check out at 12 on the 1st then check in again and get a different room at 4pm. It is equally true that most hotels would not do that and that when you explain the situation at check in, they will effectively allow you to keep your room and treat your stay as continuous.
Thus, when you find a hotel that does not and insists that you check out and check in, even if you know that they are technically within their rights, you could still be forgiven for considering their attitude petty and vindicative.
I have no horse in that race as I don’t tend to check in luggage anyway, but regardless of what one thinks of through check in on separate careers/PNRs including within OW which comes up with separate challenges, I find the refusal to through check on BA-BA itineraries on separate PNRs odd, counter productive (as the airline is actually charged more for O/D delivery and recheck than for transfer luggage) and, indeed, coming across as petty and vindicative.
Last edited by orbitmic; Jan 4, 2018 at 12:28 am
Jan 3, 2018, 11:50 pm
#1584
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I don't think I'm asking for everything. I'm asking for something that has been the norm for at least 15 years, and which other oneworld (and non-oneworld) airlines continue to provide. Yes people will say that we live in a different world now where there's BoB, but we are talking about the nuts and bolts of basic aviation transport - connecting between flights, and how airlines can HELP customers.
Jan 4, 2018, 12:02 am
#1585
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I defend common sense rather than BA or any particular airline. I feel bad for airlines that have to put up with unreasonable demands of some of their passengers.
Last edited by Andriyko; Jan 4, 2018 at 12:10 am
Jan 4, 2018, 12:13 am
#1586
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Jan 4, 2018, 12:16 am
#1587
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Jan 4, 2018, 12:20 am
#1588
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I don't see why the airline making profits should require the airline to pander to a small percentage of passengers unreasonable complaints that the airline is providing the service that was paid for and not some extra service
This is a silly example since this would mean that all had been booked
If the person has a personal trip booked and then the company requests that the person travel, the discussion is to explain the existing travel arrangements and the impact on the new planned trip. It is one that I have done and the company has accepted meeting costs arising or working the business trip around existing plans
If the person has a personal trip booked and then the company requests that the person travel, the discussion is to explain the existing travel arrangements and the impact on the new planned trip. It is one that I have done and the company has accepted meeting costs arising or working the business trip around existing plans
Last edited by Dave Noble; Jan 4, 2018 at 12:26 am
Jan 4, 2018, 12:22 am
#1589
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Neither do I. And I didn't ever suggest that, and you know that.
Jan 4, 2018, 12:30 am
#1590
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Just in case any BA decision makers are listening, there ARE some of us on this board who from time to time need to add on additional flights to existing bookings (sometimes at the last minute) and would be HAPPY to pay a fee (100 GBP or otherwise) to interline our baggage. It would be nice is this could be a FF benefit for (say, GCHs and above) but at the same time I would pay for this privilege when connecting.
So its either unresponsiveness to customers' needs and/or differential pricing considerations that it's not done.