Domestic catering
#1
Original Poster
Join Date: Mar 2008
Location: Epsom, Surrey
Programs: BA Exec Club Bronze, Virgin Flying Club Red, Swiss M&M Blue
Posts: 1,023
Domestic catering
On the BA website, they proudly decalre that food and a bar service are available on domestic flights. I guess to help them standa out from the LCCs.
However I find this slightly misleading as all I was offered ont eh EDI - LGW flight last night was a choice of either crisps , nuts or biscuits.
A snack may be a more appropriate description but I think the word food (although technically correct) and a picture of some cutlery is misleading, potentially deliberately.
Is this standard service or did I get unlucky?
However I find this slightly misleading as all I was offered ont eh EDI - LGW flight last night was a choice of either crisps , nuts or biscuits.
A snack may be a more appropriate description but I think the word food (although technically correct) and a picture of some cutlery is misleading, potentially deliberately.
Is this standard service or did I get unlucky?
#2
Join Date: Oct 2014
Location: Krakow
Programs: BAEC Silver, Miles and More(FTL), IHG(Platinum), Accor, HHonors(Diamond), SPG, Hertz Five Star
Posts: 5,871
There is a cooked breakfast on flights before 9:30am
other than that its a choice of crisps, nuts or a lemon melt biscuit, so what you got is standard service
check the short haul catering guide
http://www.flyertalk.com/forum/briti...ing-guide.html
other than that its a choice of crisps, nuts or a lemon melt biscuit, so what you got is standard service
check the short haul catering guide
http://www.flyertalk.com/forum/briti...ing-guide.html
#3
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
Join Date: Jan 2003
Location: London, UK
Posts: 22,210
On the BA website, they proudly decalre that food and a bar service are available on domestic flights. I guess to help them standa out from the LCCs.
However I find this slightly misleading as all I was offered ont eh EDI - LGW flight last night was a choice of either crisps , nuts or biscuits.
A snack may be a more appropriate description but I think the word food (although technically correct) and a picture of some cutlery is misleading, potentially deliberately.
Is this standard service or did I get unlucky?
However I find this slightly misleading as all I was offered ont eh EDI - LGW flight last night was a choice of either crisps , nuts or biscuits.
A snack may be a more appropriate description but I think the word food (although technically correct) and a picture of some cutlery is misleading, potentially deliberately.
Is this standard service or did I get unlucky?
#6
Original Poster
Join Date: Mar 2008
Location: Epsom, Surrey
Programs: BA Exec Club Bronze, Virgin Flying Club Red, Swiss M&M Blue
Posts: 1,023
If I'm booking with one airline and not having the time nor inclination to check what terminology and symbols all other airlines use, then if it says food with a picture of some cutlery, I'm not convinced a packet of crisps is really what most non-airline staff would expect.
Maybe I'm still fed up seeing the flight was delayed with no notification or they forgot to arrange for steps for us to get off the plane as though it was a surprise we arrived, or that we had to be bussed to the terminal, or you have to pay to choose seat on a baggage only fair even after check in has opened.
BA seem to be falling below expectations of LCCs
#9
Join Date: Jul 2014
Location: Buckinghamshire
Programs: BAEC Gold Guest List, Hilton Honours Diamond, Accor Gold
Posts: 2,303
No measly sandwich offered on a flight between England and Scotland? Seems a bit mean… I can understand Jersey, Leeds, Manchester, where the typical flight time is 35 mins, but Scotland is more like an hour isn't it?
#10
Original Poster
Join Date: Mar 2008
Location: Epsom, Surrey
Programs: BA Exec Club Bronze, Virgin Flying Club Red, Swiss M&M Blue
Posts: 1,023
#11
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
The symbols are not merely for air carriers, but pretty much universal in the hospitality industry worldwide. Why that symbol became cutlery as opposed to an apple as opposed to a sprig of parsley is beyond me. But, no matter the symbol, it will always be attacked.
The length of the flight is not material, it is the market which drives the soft product. If BA started to lose market share, it could up the soft product to full meals in an instant. For the same reason that air fares do not relate to distance or time, meal service is only a rough approximation as well.
The length of the flight is not material, it is the market which drives the soft product. If BA started to lose market share, it could up the soft product to full meals in an instant. For the same reason that air fares do not relate to distance or time, meal service is only a rough approximation as well.
#12
FlyerTalk Evangelist
Join Date: Jul 2002
Programs: Mucci des Hommes Magiques et Magnifiques
Posts: 19,069
The Op would probably happier with a picture of a bag of crisps or a finger of fudge.
Th knife and fork means that you will get something to eat, just like a glass means something to drink.
Th knife and fork means that you will get something to eat, just like a glass means something to drink.
#13
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
Join Date: Jan 2003
Location: London, UK
Posts: 22,210
If you offered me the choice of crisps or a finger of fudge, I know exactly which to pick