Community
Wiki Posts
Search

GGL Email address.

Thread Tools
 
Search this Thread
 
Old Apr 1, 2016, 6:16 pm
  #1  
Original Poster
 
Join Date: Aug 2014
Posts: 995
GGL Email address.

Could someone let me know the GGL email address (by PM if required) as I have always called the GGL line and never used the email address. Have an issue that can be dealt with by email. Thanks
scillyisles is offline  
Old Apr 1, 2016, 6:17 pm
  #2  
 
Join Date: May 2014
Location: Vancouver, CA
Programs: AC 35K
Posts: 670
I can't give it to you (very far from GGL), but just wanted to say I'm pretty sure you can find it under contact us on BA.com
theultimateflyer is offline  
Old Apr 1, 2016, 6:26 pm
  #3  
FlyerTalk Evangelist
 
Join Date: Jul 2009
Location: UK
Programs: Mucci, BA, AF
Posts: 10,129
You can't find it on ba.com, but why not call them and ask for it?
BA6501 is offline  
Old Apr 1, 2016, 6:37 pm
  #4  
Original Poster
 
Join Date: Aug 2014
Posts: 995
Originally Posted by BA6501
You can't find it on ba.com, but why not call them and ask for it?
Perhaps because I am in Australia and do not want to get charged for an international phone call for listening to the long intro etc.
scillyisles is offline  
Old Apr 1, 2016, 6:40 pm
  #5  
Moderator: British Airways Executive Club
 
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
Originally Posted by scillyisles
Perhaps because I am in Australia and do not want to get charged for an international phone call for listening to the long intro etc.
You can Skype the geographical GGL number for practically nothing and ask.

I do not think it would be a good idea to give out restricted email address because we have no way of actually verifying your membership status.
You might be legitimate but the next person who asks may not be, and the more inappropriate use it gets, the slower the response because of the need to filter out the 'inappropriate use', adversely affecting legitimate users. Much like the GGL phone numbers.

Last edited by LTN Phobia; Apr 1, 2016 at 6:46 pm
LTN Phobia is offline  
Old Apr 1, 2016, 8:26 pm
  #6  
Moderator: British Airways Executive Club
 
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
Originally Posted by theultimateflyer
I can't give it to you (very far from GGL), but just wanted to say I'm pretty sure you can find it under contact us on BA.com
Originally Posted by BA6501
You can't find it on ba.com, but why not call them and ask for it?
I thought I'd give it a go. I logged into my account and clicked on Help and Contacts. In true BA.com fashion it says:

"Bronze, Silver and Gold Executive Club Members: Please log in to your account to view your dedicated number."

At the top it shows me logged in with all my details.

Fail!
golfmad is offline  
Old Apr 1, 2016, 8:44 pm
  #7  
Original Poster
 
Join Date: Aug 2014
Posts: 995
Just as an update to this after the very helpful responses received from some I phoned the GGL line and as expected had to listen to the long announcement and then all agents are busy message for around 3 minutes before I spoke to someone.
The GGL service is only fully operational from 8.00 to 1.00 as this is when the Manchester office is open and only they have full access to all GGL facilities. Outside these hours, at the time I phoned after 3.00AM the phone call is routed to Newcastle who do not have access to all the GGL facilities. They can only provide a limited GGL service which did not include dealing with the issue I had.
I will now have to phone back when the Manchester office is open.
scillyisles is offline  
Old Apr 1, 2016, 8:47 pm
  #8  
Moderator: British Airways Executive Club
 
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
Originally Posted by scillyisles
Just as an update to this after the very helpful responses received from some I phoned the GGL line and as expected had to listen to the long announcement and then all agents are busy message for around 3 minutes before I spoke to someone.
The GGL service is only fully operational from 8.00 to 1.00 as this is when the Manchester office is open and only they have full access to all GGL facilities. Outside these hours, at the time I phoned after 3.00AM the phone call is routed to Newcastle who do not have access to all the GGL facilities. They can only provide a limited GGL service which did not include dealing with the issue I had.
I will now have to phone back when the Manchester office is open.
Did you ask them for the email address?
golfmad is offline  
Old Apr 1, 2016, 8:50 pm
  #9  
Original Poster
 
Join Date: Aug 2014
Posts: 995
Originally Posted by golfmad
Did you ask them for the email address?
Yes - and this is one of the GGL facilities they (or at least the agent I spoke to) could not access despite trying various screens.
scillyisles is offline  
Old Apr 1, 2016, 8:54 pm
  #10  
 
Join Date: Oct 2010
Location: Alameda, CA, US
Programs: BAEC Gold (GGL/CCR), HHonors Diamond
Posts: 1,346
Originally Posted by scillyisles
Yes - and this is one of the GGL facilities they (or at least the agent I spoke to) could not access despite trying various screens.
Lame, BA, just lame.
Gshumway is offline  
Old Apr 1, 2016, 11:41 pm
  #11  
FlyerTalk Evangelist
 
Join Date: Jul 2009
Location: UK
Programs: Mucci, BA, AF
Posts: 10,129
You can call the 0800 number for free on Skype.
BA6501 is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.