Unable to Choose seats on Codeshare AA
Apr 14, 2016, 2:25 pm
#47
Join Date: Mar 2004
Location: Warwickshire England
Posts: 642
What in earth is going on? iOS and desktop I get the loop, but as you can see on the Android phone app, I get seat selection, while you don't?
Could it be the android version? Stuck for reasons why I can get into the seat maps
Could it be the android version? Stuck for reasons why I can get into the seat maps
Apr 14, 2016, 2:28 pm
#48
Original Poster
Join Date: Aug 2014
Location: MEM, TLV
Programs: DL, AA PLT, US, HH Gold, BW Diamond, Avis PP, Choice PLT
Posts: 559
I would like to try and emulate your results on a emulator... can you tell me what phone you have... what version of android and what version of the AA app you have?
Apr 14, 2016, 3:52 pm
#50
Original Poster
Join Date: Aug 2014
Location: MEM, TLV
Programs: DL, AA PLT, US, HH Gold, BW Diamond, Avis PP, Choice PLT
Posts: 559
Thanks
Well it didn't work. Still getting the redirect loop.
It has got to do with the way the flight is coded in the system. It has to do with the day they made the changes to the website and the counting of E500 and all the other changes back at the beginning of March.
Prior to that day I was able to go in and change my seats for the AA metal flights without any issues on every device. Since that day we get the redirect loop.
Well it didn't work. Still getting the redirect loop.
It has got to do with the way the flight is coded in the system. It has to do with the day they made the changes to the website and the counting of E500 and all the other changes back at the beginning of March.
Prior to that day I was able to go in and change my seats for the AA metal flights without any issues on every device. Since that day we get the redirect loop.
Apr 21, 2016, 6:17 pm
#51
Join Date: Mar 2016
Posts: 4
While I was still stuck in the loop when trying to reserve my seats online, I was able to finally get a seat assignment when I called the reservation desk. It took three calls and about two weeks to get it resolved but happily I now have a seat assignment and I could immediately see it online.
Apr 22, 2016, 1:50 am
#52
Join Date: Feb 2012
Programs: BA LifetimeGold GGL/CCR
Posts: 1,140
While I was still stuck in the loop when trying to reserve my seats online, I was able to finally get a seat assignment when I called the reservation desk. It took three calls and about two weeks to get it resolved but happily I now have a seat assignment and I could immediately see it online.
Apr 22, 2016, 2:44 am
#53
Join Date: Feb 2015
Location: ORD
Programs: AA EXP, WoH Globalist
Posts: 104
I'm having the same issue.
Ticketed through BA in Nov '15 with multiple segments on AA, and was able to select seats for all segments on AA.com no problem at the time.
Changed my return date just this week, trying to select seats for the new flights, and I get stuck in the annoying AA/BA endless redirects.
I tweeted American and they say there's nothing they can do until day of departure.
Not usually a DYKWIA type person, but I don't think it's a lot to ask to be able to select seats before your flight, to the extent that they're available.
Ticketed through BA in Nov '15 with multiple segments on AA, and was able to select seats for all segments on AA.com no problem at the time.
Changed my return date just this week, trying to select seats for the new flights, and I get stuck in the annoying AA/BA endless redirects.
I tweeted American and they say there's nothing they can do until day of departure.
Not usually a DYKWIA type person, but I don't think it's a lot to ask to be able to select seats before your flight, to the extent that they're available.
Apr 22, 2016, 3:08 am
#54
Join Date: Feb 2012
Programs: BA LifetimeGold GGL/CCR
Posts: 1,140
I'm having the same issue.
Ticketed through BA in Nov '15 with multiple segments on AA, and was able to select seats for all segments on AA.com no problem at the time.
Changed my return date just this week, trying to select seats for the new flights, and I get stuck in the annoying AA/BA endless redirects.
I tweeted American and they say there's nothing they can do until day of departure.
Not usually a DYKWIA type person, but I don't think it's a lot to ask to be able to select seats before your flight, to the extent that they're available.
Ticketed through BA in Nov '15 with multiple segments on AA, and was able to select seats for all segments on AA.com no problem at the time.
Changed my return date just this week, trying to select seats for the new flights, and I get stuck in the annoying AA/BA endless redirects.
I tweeted American and they say there's nothing they can do until day of departure.
Not usually a DYKWIA type person, but I don't think it's a lot to ask to be able to select seats before your flight, to the extent that they're available.
Apr 22, 2016, 10:25 am
#55
Company Representative
Join Date: Jun 2015
Posts: 462
Hi everyone....I will check on status of this with AA on Monday.
We try to keep an eye on all Ba.com related threads but grateful if you can post issues like this on the Ba.com glitches thread as we monitor that daily and will pick it up quicker. Thanks.
Simon
We try to keep an eye on all Ba.com related threads but grateful if you can post issues like this on the Ba.com glitches thread as we monitor that daily and will pick it up quicker. Thanks.
Simon
Apr 22, 2016, 10:47 am
#56
Join Date: Feb 2012
Programs: ex BD(LG),HH(D),SPG(P)/(LG), BA(G)
Posts: 215
I have a few bookings for which I'd already got assigned seats. AA flights changed so the seat assignments were no longer valid. Endured same nonsensical BA-AA-BA loop, before ringing AA in the US. Initially the AA agent offered some (likely) great seats at the back of the aircraft and insisted there was nothing further forward. It was only when I mentioned I was a oneworld Emerald member it transpired there were, in fact, lots of seats further forward. If you ring AA to secure seats make sure you mention your oneworld status as in my case it clearly didn't show up on any screen viewed by the agent (assuming it would offer free advance seat selection).
I await as to whether or not I will actually sit in the seats I believe I have...
I await as to whether or not I will actually sit in the seats I believe I have...
Apr 22, 2016, 8:09 pm
#59
FlyerTalk Evangelist
Join Date: May 2002
Location: NC
Programs: AAConciergeKey/1MM, DL DM/2 MM, UA Gold,Hilton Diamond, IHG Plat, Hyatt Globalist, Marriott Titanium
Posts: 11,961
Simon, will you be able to help us with this? I am sitting on a 9 pax business class booking including small children and we have no seat assignments. We can't risk being spread apart.
Apr 23, 2016, 1:52 am
#60
Join Date: Sep 2014
Programs: BAEC Silver
Posts: 71
BA - AA Seat Booking Loop
Morning all,
I've recently booked DUB-LHR-JFK-LHR-DUB with the JFK-LHR leg being on AA metal and everything else on BA
In MMB, when I try change seats on the AA flight (initially allocated 15j automatically) it takes me to the AA site as expected (auto login didn't work but I can use the AA reference to login ok). However, if I try and change the seat on the AA site it says I must do this on BA's site (despite it being on AA metal!)
It seems neither site wants to let me change my seat - Am I doing something wrong here?
Thanks
I've recently booked DUB-LHR-JFK-LHR-DUB with the JFK-LHR leg being on AA metal and everything else on BA
In MMB, when I try change seats on the AA flight (initially allocated 15j automatically) it takes me to the AA site as expected (auto login didn't work but I can use the AA reference to login ok). However, if I try and change the seat on the AA site it says I must do this on BA's site (despite it being on AA metal!)
It seems neither site wants to let me change my seat - Am I doing something wrong here?
Thanks
