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LAX QF F lounge vs LHR T5 CCR

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Old Mar 25, 2016, 5:16 am
  #46  
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Just to give an illustration of scale, there will be over 2,100 passengers using CCR today, compared to under 700 on a quiet day. Mornings is peak time on any day, after 18 hrs CCR is always quiet - generally it slows down after the last LAX (just before 15 hrs in terms of CCR impact). The overwhelming majority will be starting a First service from T5, rather than the usual mix of that group, CCR/Prems, and First transferring passengers.
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Old Mar 25, 2016, 5:31 am
  #47  
 
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Originally Posted by corporate-wage-slave
Just to give an illustration of scale, there will be over 2,100 passengers using CCR today, compared to under 700 on a quiet day. Mornings is peak time on any day, after 18 hrs CCR is always quiet - generally it slows down after the last LAX (just before 15 hrs in terms of CCR impact). The overwhelming majority will be starting a First service from T5, rather than the usual mix of that group, CCR/Prems, and First transferring passengers.
Yes but it's hardly be a surprise for BA or their contractors that run the lounge. They must know how many CCR entitled passengers are flying either by ticket sales or historical comparison. Consequently they can plan when it is going to be busy (by day or time of day or both) and staff accordingly - or reduce guesting privileges of some users...

Being "busier than normal" isn't a great reason to lower service levels such that it affects customers satisfaction levels.
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Old Mar 25, 2016, 5:56 am
  #48  
 
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Originally Posted by Tobias-UK
What an excellent contribution to the topic. Very helpful indeed ^
I'm so with you. Perhaps the 'popcorn' phrase was quite amusing when it was first uttered, but it's now really (really) tiresome. It's redundant noise and highlights that the poster recognises it's an interesting thread, but yet has nothing interesting to say...
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Old Mar 25, 2016, 6:11 am
  #49  
 
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Originally Posted by Banana4321
Yes but it's hardly be a surprise for BA or their contractors that run the lounge. They must know how many CCR entitled passengers are flying either by ticket sales or historical comparison. Consequently they can plan when it is going to be busy (by day or time of day or both) and staff accordingly - or reduce guesting privileges of some users...

Being "busier than normal" isn't a great reason to lower service levels such that it affects customers satisfaction levels.
+1
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Old Mar 25, 2016, 3:41 pm
  #50  
 
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Originally Posted by Dan72
I'm so with you. Perhaps the 'popcorn' phrase was quite amusing when it was first uttered, but it's now really (really) tiresome. It's redundant noise and highlights that the poster recognises it's an interesting thread, but yet has nothing interesting to say...
Interesting thread?

Opening post was always going to divide opinions and you could predict the various views before they were given.

If that's adding value then good luck to you.
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Old Mar 25, 2016, 6:11 pm
  #51  
 
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when comparing lounges surely you have to take into account when lounge X was refurbished in comparison to lounge Y. if there's a 5 year gap, well it's likely that lounge Y, which is that much newer will be better . No?

BA I think is ready to catch up now in many aspects, J class, lounges and whatever else. And when it does we will all be saying the other lounges are now not as good. it's surely going to go in circles?
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Old Mar 25, 2016, 6:47 pm
  #52  
 
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Originally Posted by claptonalex
when comparing lounges surely you have to take into account when lounge X was refurbished in comparison to lounge Y. if there's a 5 year gap, well it's likely that lounge Y, which is that much newer will be better . No?

BA I think is ready to catch up now in many aspects, J class, lounges and whatever else. And when it does we will all be saying the other lounges are now not as good. it's surely going to go in circles?
Looking forward to seeing these new circular lounges, not that there's anything wrong with the current flounges.
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Old Mar 25, 2016, 11:10 pm
  #53  
 
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Originally Posted by claptonalex
when comparing lounges surely you have to take into account when lounge X was refurbished in comparison to lounge Y. if there's a 5 year gap, well it's likely that lounge Y, which is that much newer will be better . No?

BA I think is ready to catch up now in many aspects, J class, lounges and whatever else. And when it does we will all be saying the other lounges are now not as good. it's surely going to go in circles?
Sure let's do that - the BA First lounge at Singapore was refurbished after the LAX Oneworld F lounge and they added a Concorde Bar with food. Having visited both recently, I would take the LAX Oneworld F lounge and the foodatmosphere there anytime. The Concorde Bar in Singapore sums up BA perfectly - cheap interior done in dark Saville row colours to feign some British elegance . Poor food offerings and quite small and pokey.
BA is all about spending as little as possible without affecting passenger loads too adversely. If you really think that BA is going to leap ahead of the competition with new lounges and class leading J class then carry on dreaming.
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Old Mar 25, 2016, 11:14 pm
  #54  
 
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Originally Posted by corporate-wage-slave
Just to give an illustration of scale, there will be over 2,100 passengers using CCR today, compared to under 700 on a quiet day. Mornings is peak time on any day, after 18 hrs CCR is always quiet - generally it slows down after the last LAX (just before 15 hrs in terms of CCR impact). The overwhelming majority will be starting a First service from T5, rather than the usual mix of that group, CCR/Prems, and First transferring passengers.
Staffing the lounge according to expected and known customer demand is not rocket science or perhaps it is to BA and Baxter Storey?
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Old Mar 26, 2016, 12:50 am
  #55  
 
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Originally Posted by BABenchley
.... these amazing lounges are accessible to most oneworld emerald members (except Al Safwa) not restricted to first class pax only....
The oneworld website states "Access to First Class Lounges is restricted to Emerald members or those travelling in First Class. This lounge is available for Emerald customers and their guests traveling on Qatar Airways and other oneworld members flights."

https://www.oneworld.com/ffp/lounge-access/-/loungeaccess/doh
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Old Mar 26, 2016, 6:42 am
  #56  
 
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Originally Posted by corporate-wage-slave
Just to give an illustration of scale, there will be over 2,100 passengers using CCR today, compared to under 700 on a quiet day. Mornings is peak time on any day, after 18 hrs CCR is always quiet - generally it slows down after the last LAX (just before 15 hrs in terms of CCR impact). The overwhelming majority will be starting a First service from T5, rather than the usual mix of that group, CCR/Prems, and First transferring passengers.
Not only was it apparently a busy travel day yesterday but it was also an amazing day to be out in a park and not in an airport - so serves them right . In the CCR now and it's rather empty and the service has been great - weather outside is back to meh so I'm quite pleased I decided to fly home a day later on all accounts.
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