BA IT Outsourcing
Feb 21, 2019, 7:32 am
#46
Suspended
Join Date: Mar 2014
Programs: Regarded as total and utter snob amongst the BAEC community.
Posts: 971
Well put esyorel
One thing we should add to the outsourcing concept is that this is usually needed due to those companies have more knowledge and skills based SME’s in the field in question than those in house in departments. The outsourced work, in this case, IT will be more often than not a foreign owned company whose supportteams run round the clock 24/7 365 of the year in an offshore centre and resort to local on shore support as and when required.
One thing we should add to the outsourcing concept is that this is usually needed due to those companies have more knowledge and skills based SME’s in the field in question than those in house in departments. The outsourced work, in this case, IT will be more often than not a foreign owned company whose supportteams run round the clock 24/7 365 of the year in an offshore centre and resort to local on shore support as and when required.
Feb 21, 2019, 9:16 am
#47
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,612
Why is it whenever I'm on-site at a client, a large proportion of their IT staff are Indian? It's because of the lack of skilled people in the UK - that's why.
Feb 21, 2019, 9:59 am
#48
Join Date: Dec 2007
Location: Greater Metropolitan Area
Programs: Yes
Posts: 367
Or it could be that they *actually* work for one of the Indian outsourcers and are rotated through a UK office on short-term visas, with little to no social security, and can therefore undercut the potential UK employees? Just a thought...
Feb 21, 2019, 2:18 pm
#49
Join Date: Jun 2014
Location: NCL
Programs: BAEC and Hilton mostly
Posts: 655
In the past (up to the 1980's/ 1990's) the UK civil service departments trained from scratch a large number of programmers and analysts, expecting to lose about 50% to private industry after a couple of years - I think at the top level it was regarded as an industrial subsidy. That dried up with outsourcing. The providers of IT to government, like to all other customers, provide least cost offshored services - naturally, because they work to a price. Where a physical presence is required, @Quark999 has the answer...
Feb 21, 2019, 2:49 pm
#50
Join Date: Mar 2018
Location: London
Programs: BAEC | qantas | IHG | Hilton Honors | Priority Pass | Nandos
Posts: 868
Feb 21, 2019, 2:54 pm
#51
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,612
Oh yes, there's that as well. I work for a client in the Netherlands that are partners with Cognizant. The whole campus seems to be about 30% Cognizant staff who work full time in the Netherlands. There's even an Indian restaurant on-site. Now... if there's no shortage of skilled staff, how can they get long term work visas?
Feb 24, 2019, 4:58 am
#52
Join Date: Jul 2009
Location: UK
Programs: BA Gold
Posts: 2,422
That client is now hiring UK IT staff again.
Feb 24, 2019, 12:36 pm
#53
Join Date: Oct 2005
Location: London
Posts: 726
Depending on the role, that could be well under the market rate. At the end of the 6-12 months period, the workers are recycled.
It certainly is not within the spirit of the ICT Tier 2 visa, nonetheless it is legal.
Feb 24, 2019, 2:27 pm
#55
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,110
SCC mostly supply equipment and some installation consultancy work.
TCS is your canonical bunch of (mostly) offshort people who promise they can do anything with any software; actual competency varies.
TCS is your canonical bunch of (mostly) offshort people who promise they can do anything with any software; actual competency varies.
Aug 13, 2020, 6:13 am
#56
Join Date: Mar 2009
Location: JAX
Programs: Ex-BA/AA/CP/LY staff, BA Executive Club Blue, IHG Diamond, Marriott Silver, Chick-fil-A Red
Posts: 3,586
To add an anecdote to this thread, my father has just been TUPEd over to IAG Global Business Services (GBS) after 40+ years with BA, most of them with Im/IT. He still works for an IAG subsidiary, but is no longer on BA payroll. I believe whatever was left of BA Im/IT staff are now IAG GBS.