Travel Agent booking "ineligible" for UUA
Feb 17, 2016, 1:47 pm
#1
Original Poster
Join Date: Sep 2010
Posts: 311
Travel Agent booking "ineligible" for UUA
Flying JFK-LHR on Friday in CW, booked through employers' travel agent, availability today opened up on F.
Phoned BAEC to UUA and they refused, claiming the ticket was a special deal ineligible for upgrade. I am in booking class R, which I understood was eligible, has anyone else had this happen to them?
Cheers!
Phoned BAEC to UUA and they refused, claiming the ticket was a special deal ineligible for upgrade. I am in booking class R, which I understood was eligible, has anyone else had this happen to them?
Cheers!
Feb 17, 2016, 1:54 pm
#2
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Join Date: Sep 2009
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Did your corporate travel agent give you an unpublished (bulk or consolidator) fare? These sometimes have a fare designator after the exact fare code, usually IME a slash followed by four letters. You need to double check the BA rules about whether any such fare that you have is ineligible for various types of upgrades.
Feb 17, 2016, 1:56 pm
#3
Join Date: Jan 2008
Posts: 1,492
do any of the items listed under 02 here apply? http://www.flyertalk.com/forum/25948846-post7.html
Feb 17, 2016, 2:01 pm
#4
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Join Date: Nov 2011
Location: Brighton. UK
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Flying JFK-LHR on Friday in CW, booked through employers' travel agent, availability today opened up on F.
Phoned BAEC to UUA and they refused, claiming the ticket was a special deal ineligible for upgrade. I am in booking class R, which I understood was eligible, has anyone else had this happen to them?
Cheers!
Phoned BAEC to UUA and they refused, claiming the ticket was a special deal ineligible for upgrade. I am in booking class R, which I understood was eligible, has anyone else had this happen to them?
Cheers!
Oh and and I see caz123 has linked the info I was looking for.
Feb 17, 2016, 2:42 pm
#6
Join Date: Aug 2014
Posts: 2,657
The fact that the outbound is flown the problem is potentially that while the booking code is R the fare isnt a published fare. Instead it is a special bulk/deal ticket ultimately a discounted fare.