BA and Zika virus
#17
Join Date: Jun 2013
Location: UK
Programs: BA GGL, BA Amex Prem, Amex Plat, Hilton Diamond, Sir Crazy8534 de l'ordres des aides de Pucci
Posts: 4,454
Also may be of interest, some reliable sources of information about the virus and what we know so far about the associated risks:
World Health Organisation
US Center for Disease Control
NHS Choices
World Health Organisation
US Center for Disease Control
NHS Choices
#18
Join Date: Apr 2011
Posts: 104
I've got award flight booked to Florida in March and my pregnant wife is worried about it potentially spreading there.
If I call and move the flight will I need to use more Avios as it was booked pre devaluation to get on a later flight after baby is born ?
If I call and move the flight will I need to use more Avios as it was booked pre devaluation to get on a later flight after baby is born ?
#19
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,948
Just to update -
With Zika being upgraded by the W.H.O yesterday, I can imagine there are numerous people cancelling their upcoming trips to South America, Central America, and the Carribean. Hopefully there are no signs of it in HNL!
I've managed to cancel my hotel bookings for Antigua and Anguilla; surprisingly easy, and the hotels were understanding.
My flights with LIAT were Fully Flexible, so have been cancelled, but my BA flights are proving rather difficult to cancel.
The phone number for Propeller is set to an auto-message, and my email is yet to be responded to (4 days after sending).
Has anyone had better luck getting hold of Daniel?
With Zika being upgraded by the W.H.O yesterday, I can imagine there are numerous people cancelling their upcoming trips to South America, Central America, and the Carribean. Hopefully there are no signs of it in HNL!
I've managed to cancel my hotel bookings for Antigua and Anguilla; surprisingly easy, and the hotels were understanding.
My flights with LIAT were Fully Flexible, so have been cancelled, but my BA flights are proving rather difficult to cancel.
The phone number for Propeller is set to an auto-message, and my email is yet to be responded to (4 days after sending).
Has anyone had better luck getting hold of Daniel?
#20
Join Date: Nov 2010
Posts: 5,596
There was a discussion about Zika on the Jeremy Vine show yesterday radio 2 with a health expert.The Zika virus mosquitos are active by day,so night time nets are ineffective.There is a huge list of countries affected.Antigua is on the list.Finally,the virus does not seem to remain dormant in the body for any significant length of time,and indeed there are some benefits for women who contract the virus before pregnancy in that their immune system gets a boost to deal with the virus.
Trouble is there is not enough known about this virus.The health expert was suggesting delaying travel for anybody who is or may be pregnant.
Trouble is there is not enough known about this virus.The health expert was suggesting delaying travel for anybody who is or may be pregnant.
#21
FlyerTalk Evangelist
Join Date: Nov 2007
Location: The Hague, NL
Programs: GMLFL, Life 2.0 - Mucci Premiere Classe & des Chevaliers Toulousiens
Posts: 22,911
A conclusive link between the virus and the birth defects has not even been established yet. That's not saying there isn't one.
Brazil started an eradication program for these exact mossies a year or two ago (because of the dengue they also carry) by introducing genetically modified (sterile) ones into their habitat. I believe they did the biggest trial in exactly that area where it surfaced first.
http://www.iflscience.com/plants-and-animals/dengue-fighting-mosquitoes-are-suppressing-wild-populations-brazil
Not saying there is a link. It also may be that they want some serious help.
Again: I would not be too worried but there is no point saying that to any soon-to-be parent. I'm sure I would not risk anything myself either.
AFAIK we don't even know IF the virus is responsible and at what stage (if any) the damage to the fetus is done. A doctor may contradict me, but it seems this has to be during the early stages (first trimester).
I certainly hope this doesn't become a huge economic blow to a very unstable region.
Brazil started an eradication program for these exact mossies a year or two ago (because of the dengue they also carry) by introducing genetically modified (sterile) ones into their habitat. I believe they did the biggest trial in exactly that area where it surfaced first.
http://www.iflscience.com/plants-and-animals/dengue-fighting-mosquitoes-are-suppressing-wild-populations-brazil
Not saying there is a link. It also may be that they want some serious help.
Again: I would not be too worried but there is no point saying that to any soon-to-be parent. I'm sure I would not risk anything myself either.
AFAIK we don't even know IF the virus is responsible and at what stage (if any) the damage to the fetus is done. A doctor may contradict me, but it seems this has to be during the early stages (first trimester).
I certainly hope this doesn't become a huge economic blow to a very unstable region.
Last edited by henkybaby; Feb 2, 2016 at 3:28 am
#22
formerly rxfleming
Join Date: Jan 2009
Location: AUH, DXB (and GLA)
Programs: BA GGL, HHonors Diamond, Marriott Plat Elite
Posts: 2,454
I know he's been in NYC lately, and he might have been having a family emergency, but I have him on whatsapp, and he hasn't responded to me in weeks. Bizarre.
#23
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,948
There was a discussion about Zika on the Jeremy Vine show yesterday radio 2 with a health expert.The Zika virus mosquitos are active by day,so night time nets are ineffective.There is a huge list of countries affected.Antigua is on the list.Finally,the virus does not seem to remain dormant in the body for any significant length of time,and indeed there are some benefits for women who contract the virus before pregnancy in that their immune system gets a boost to deal with the virus.
Trouble is there is not enough known about this virus.The health expert was suggesting delaying travel for anybody who is or may be pregnant.
Trouble is there is not enough known about this virus.The health expert was suggesting delaying travel for anybody who is or may be pregnant.
A conclusive link between the virus and the birth defects has not even been established yet. That's not saying there isn't one.
Brazil started an eradication program for these exact mossies a year or two ago (because of the dengue they also carry) by introducing genetically modified (sterile) ones into their habitat. I believe they did the biggest trial in exactly that area where it surfaced first.
http://www.iflscience.com/plants-and...lations-brazil
Not saying there is a link. It also may be that they want some serious help.
Again: I would not be too worried but there is no point saying that to any soon-to-be parent. I'm sure I would not risk anything myself either.
AFAIK we don't even know IF the virus is responsible and at what stage (if any) the damage to the fetus is done. A doctor may contradict me, but it seems this has to be during the early stages (first trimester).
I certainly hope this doesn't become a huge economic blow to a very unstable region.
Brazil started an eradication program for these exact mossies a year or two ago (because of the dengue they also carry) by introducing genetically modified (sterile) ones into their habitat. I believe they did the biggest trial in exactly that area where it surfaced first.
http://www.iflscience.com/plants-and...lations-brazil
Not saying there is a link. It also may be that they want some serious help.
Again: I would not be too worried but there is no point saying that to any soon-to-be parent. I'm sure I would not risk anything myself either.
AFAIK we don't even know IF the virus is responsible and at what stage (if any) the damage to the fetus is done. A doctor may contradict me, but it seems this has to be during the early stages (first trimester).
I certainly hope this doesn't become a huge economic blow to a very unstable region.
Of course it is entirely personal, and some may continue to travel to affected regions. I, however, will not.
I've emailed him on FT (which he logged into earlier today), and hopefully he will come back to me.
I'm sure things are tough for him at present, and I feel bad for potentially compounding those issues, but hopefully he will be in touch without any escalation.
#24
Join Date: Nov 2015
Posts: 3
I booked flights to Colombia for May with my wife thru a travel agency (tripsta.co.uk). They claim that BA refuses any reimbursement for our tickets.
"Regarding your query please note we contacted British Airways but we are sorry to inform you the cancellation is done only according to the airline rules.
There is no waiver offered for a cancellation due to the Zika virus."
I will try and call BA instead of the travel agency as they didn't even know about Zika when I called them (quite surprising). I will let you guys know what happens.
"Regarding your query please note we contacted British Airways but we are sorry to inform you the cancellation is done only according to the airline rules.
There is no waiver offered for a cancellation due to the Zika virus."
I will try and call BA instead of the travel agency as they didn't even know about Zika when I called them (quite surprising). I will let you guys know what happens.
#25
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,210
I booked flights to Colombia for May with my wife thru a travel agency (tripsta.co.uk). They claim that BA refuses any reimbursement for our tickets.
"Regarding your query please note we contacted British Airways but we are sorry to inform you the cancellation is done only according to the airline rules.
There is no waiver offered for a cancellation due to the Zika virus."
I will try and call BA instead of the travel agency as they didn't even know about Zika when I called them (quite surprising). I will let you guys know what happens.
"Regarding your query please note we contacted British Airways but we are sorry to inform you the cancellation is done only according to the airline rules.
There is no waiver offered for a cancellation due to the Zika virus."
I will try and call BA instead of the travel agency as they didn't even know about Zika when I called them (quite surprising). I will let you guys know what happens.
#26
Join Date: May 2008
Posts: 1,603
My son cancelled his trip to Brazil. The latest on Zika is that it may leave permanent side-effects in the brain, very scary! Now there's also the H1N1 virus in Sao Paulo and Rio to worry about.
Cancelled Avios award flight from Sao Paulo to Rio, BA is refunding the 4,500 Points but keeping the $9.69 paid for Tax/Fee/Charge???
UAL issued a full refund of miles and fees. ^
American did not wave the $150 award cancellation fee, so I only cancelled the reservation.
Cancelled Avios award flight from Sao Paulo to Rio, BA is refunding the 4,500 Points but keeping the $9.69 paid for Tax/Fee/Charge???
UAL issued a full refund of miles and fees. ^
American did not wave the $150 award cancellation fee, so I only cancelled the reservation.
#27
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,948
An update for those with bookings to Florida:
Zika virus
Answer Id 5434 | Updated 30/07/2016 03.13 PM (UK time)
We are closely monitoring reports of the Zika virus in Brazil, Mexico and across the Caribbean.
The World Health Organisation has not put in any travel restrictions to any of these destinations. The latest advice can be found on the Public Health England website.
Travelling to Florida
Following the change of travel advice from Public Health England to pregnant women to consider postponing non-essential trips to Florida because of the Zika virus, British Airways has introduced a more flexible policy for customers.
More information
If you are pregnant at the time of travelling to Florida. We have made the following option available to you:
Rebook your flight to a non-Zika affected destination. To arrange please contact us.
Zika virus
Answer Id 5434 | Updated 30/07/2016 03.13 PM (UK time)
We are closely monitoring reports of the Zika virus in Brazil, Mexico and across the Caribbean.
The World Health Organisation has not put in any travel restrictions to any of these destinations. The latest advice can be found on the Public Health England website.
Travelling to Florida
Following the change of travel advice from Public Health England to pregnant women to consider postponing non-essential trips to Florida because of the Zika virus, British Airways has introduced a more flexible policy for customers.
More information
If you are pregnant at the time of travelling to Florida. We have made the following option available to you:
Rebook your flight to a non-Zika affected destination. To arrange please contact us.
#29
Join Date: Sep 2014
Posts: 14
Recent Zika cancellation experience
just an update to this thread for those like me that find themselves in the happy position of having a pregnant wife - and the unhappy coincidence of also having flights booked to a country with Zika. I phoned BA, who said that their policy was to give a full refund if I was able to provide documentary evidence. I sent scans of this to the email address they gave me, and the refund was processed quite promptly.
I must admit, having seen stories denigrating BA’s current approach to customer service, I was pleasantly surprised!
I must admit, having seen stories denigrating BA’s current approach to customer service, I was pleasantly surprised!