Canceling award booking 12 hours later: cash and points refunded?
Jan 19, 2016, 10:05 am
#1
Original Poster
Join Date: Oct 2010
Posts: 404
Canceling award booking 12 hours later: cash and points refunded?
Booked flights for the family using avios and cash thru BA site on AA metal. Work is jerking me around so 12 hours later I need to cancel. Just so I know where I stand before I call if I cancel now will I get points and cash back? Site does not specifically say. Ty for any help!
Jan 19, 2016, 10:20 am
#3
Join Date: Nov 2013
Location: NYC
Programs: BA
Posts: 954
Jan 19, 2016, 10:22 am
#5
Join Date: Jun 2006
Location: UK, Peak District near MAN
Programs: BA- blue, BD,DL
Posts: 2,027
Canceling award booking 12 hours later: cash and points refunded?
If it's a full Avios redemption plus fees/taxes you get it all back. Not sure about part Avios part cash bookings.
Jul 15, 2016, 5:18 am
#8
Join Date: Sep 2001
Location: UK. BAEC AAdvantage
Programs: Mucci Des Oeufs Brouilles et des Canards
Posts: 3,671
Just a follow on question to this. I've booked a one way Zone 1 booking for 4500 Avios and £17.50 last night for an ex-pat and now find the date he wanted to fly is wrong. If I cancel this booking, it's going to cost £35. Is that correct?
I somehow feel it's better just to lose the £17.50 and 4500 Avios than pay £35 to get the 4500 Avios back. Thoughts?
I somehow feel it's better just to lose the £17.50 and 4500 Avios than pay £35 to get the 4500 Avios back. Thoughts?
Jul 15, 2016, 5:22 am
#9
Join Date: Aug 2004
Location: London, England
Programs: BA Silver
Posts: 3,772
Just a follow on question to this. I've booked a one way Zone 1 booking for 4500 Avios and £17.50 last night for an ex-pat and now find the date he wanted to fly is wrong. If I cancel this booking, it's going to cost £35. Is that correct?
I somehow feel it's better just to lose the £17.50 and 4500 Avios than pay £35 to get the 4500 Avios back. Thoughts?
I somehow feel it's better just to lose the £17.50 and 4500 Avios than pay £35 to get the 4500 Avios back. Thoughts?
Jul 15, 2016, 5:46 am
#10
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,843
Assuming that you cannot avail yourself of the 24h cancellation rule, you will not be asked to pay the difference up to £35 to get your AVIOS back. The amount already paid will be lost, but that is it and you will get your AVIOS back.
I had AVIOS booking recenty on KA (HKG-PNH) that I had to cancel. I had paid approx. £13 in taxes and I wasn't asked to pay the "shortage" to £35 to get my 15,000 AVIOS back.
I had AVIOS booking recenty on KA (HKG-PNH) that I had to cancel. I had paid approx. £13 in taxes and I wasn't asked to pay the "shortage" to £35 to get my 15,000 AVIOS back.
Jul 15, 2016, 8:40 am
#12
Join Date: Sep 2001
Location: UK. BAEC AAdvantage
Programs: Mucci Des Oeufs Brouilles et des Canards
Posts: 3,671
Just called Avios help line. I'm in shock.
They answered the call straight away!!
And yes, as I was in the 24hr cooling off period they were able to refund it. Will take about 10 days for cash and points to come back but hey, that's fine. ^
They answered the call straight away!!
And yes, as I was in the 24hr cooling off period they were able to refund it. Will take about 10 days for cash and points to come back but hey, that's fine. ^