Gold Guest List beginner's guide
Feb 22, 2018, 5:29 am
#1126
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,922
This is all rumour and speculation, we don't know for sure what BA are thinking but changes are a-coming.
Feb 22, 2018, 7:34 am
#1127
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
Just to conclude this one... the agent from the Indian call centre called me back as scheduled but confirmed it was not possible for me to make a booking originating from the UK as my account and space release was registered in the US. I thanked him for his help and called the GGL number during UK hours and successfully booked the INV-LHR LGW-TPA sector using my space release with the very low taxes/fees as expected.
Feb 22, 2018, 7:37 am
#1128
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,922
Just to conclude this one... the agent from the Indian call centre called me back as scheduled but confirmed it was not possible for me to make a booking originating from the UK as my account and space release was registered in the US. I thanked him for his help and called the GGL number during UK hours and successfully booked the INV-LHR LGW-TPA sector using my space release with the very low taxes/fees as expected.
Feb 22, 2018, 7:39 am
#1129
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)
Posts: 1,654
Just to conclude this one... the agent from the Indian call centre called me back as scheduled but confirmed it was not possible for me to make a booking originating from the UK as my account and space release was registered in the US. I thanked him for his help and called the GGL number during UK hours and successfully booked the INV-LHR LGW-TPA sector using my space release with the very low taxes/fees as expected.
Feb 22, 2018, 8:42 am
#1130
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
I have emailed the agent concerned to explain the outcome to him and I have suggested to him - in a very polite and constructive way - that we investigates why he felt it wasn't possible so that he can offer a better service to others in future.
Feb 25, 2018, 11:31 am
#1131
Join Date: Oct 2013
Programs: GGL/CCR
Posts: 1,899
Anyone had any success recently of using a Joker for someone else and using their avios/money to pay?
Feb 25, 2018, 11:35 am
#1132
Join Date: Aug 2004
Location: London, UK
Programs: BA GGL, HHonors Diamond
Posts: 910
There should be no issue with the GGL member not travelling on a booking but using their Joker to create availability, subject to usual restrictions about household accounts, fare class and whether other GGL members have already exercised their Joker on a particular flight/cabin.
Feb 25, 2018, 11:40 am
#1134
Join Date: Aug 2004
Location: London, UK
Programs: BA GGL, HHonors Diamond
Posts: 910
I've read a few reports of this in this thread however I can't understand why this would be the case. This would seem a very odd and inflexible restriction.
UPDATE: Having read the GGL benefits and T's and C's it appears as if such a restriction may be correct, however I'm not sure if this is new.
"We understand the importance of being able to spend your Avios on the flight you want, when you want. That’s why with Gold Guest List Redemption we’ll help you find additional space on your chosen flight (subject to capacity), and secure seats for you and up to four passengers travelling on the same booking."
" 4.3. All passengers must travel on the same booking as the Member."
I've done a mix of Joker bookings over time, for myself, myself and others and just others (flying without myself) so I am a little confused.
UPDATE: Having read the GGL benefits and T's and C's it appears as if such a restriction may be correct, however I'm not sure if this is new.
"We understand the importance of being able to spend your Avios on the flight you want, when you want. That’s why with Gold Guest List Redemption we’ll help you find additional space on your chosen flight (subject to capacity), and secure seats for you and up to four passengers travelling on the same booking."
" 4.3. All passengers must travel on the same booking as the Member."
I've done a mix of Joker bookings over time, for myself, myself and others and just others (flying without myself) so I am a little confused.
Last edited by David_Doyle; Feb 25, 2018 at 11:47 am
Feb 25, 2018, 11:47 am
#1135
Join Date: Oct 2013
Programs: GGL/CCR
Posts: 1,899
EDIT - seemingly the issue wasn't me not travelling - it was me not paying for it - want to use friends avios, and 2-4-1
Feb 25, 2018, 1:23 pm
#1136
Join Date: May 2007
Location: UK
Posts: 1,896
It’s probably not the right place to post, but I had my first sighting on this evening’s BA1344 to LBA of an FT/GGL back pack! A pretty tired looking 2F occupant, returning from a TP run? Mrs C and I were in 1A/C.
Feb 25, 2018, 1:27 pm
#1137
Join Date: Jun 2014
Location: Leeds, UK
Programs: Mucci, BAEC GGL/CCR, Hilton Diamond, IHG Diamond Ambassador, Stena Gold
Posts: 1,086
Feb 25, 2018, 2:30 pm
#1138
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,209
Feb 25, 2018, 2:32 pm
#1139
Join Date: Jun 2014
Location: Leeds, UK
Programs: Mucci, BAEC GGL/CCR, Hilton Diamond, IHG Diamond Ambassador, Stena Gold
Posts: 1,086
Feb 26, 2018, 2:40 am
#1140
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,936