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Old Nov 16, 2021, 1:25 pm
  #1981  
 
Join Date: Feb 2007
Location: London, UK
Programs: BA Gold, Hilton Diamond, IHG Spire
Posts: 1,242
Originally Posted by KARFA
Thanks for the explanation. I think the problem is for those of us who don't get paper bps it doesn't show on the mobile one. I am sure the information is on FLY sometime, but for something which determines lounge status there seems to be issues for BA ground staff to know what to look for and where. After all these years I am not sure why it is beyond BA to amend mobile bps as well to show GGL which may go some way to helping resolve this.
One thing to add. Most of the time when the agent scans my BP it gives me a big red x in the screen. That is normal in most of the time even before this change. (Only First class ticket I’ve seen the green tick) However last week when I went there it showed the green tick mark at the Concord Room lounge. (It was just a short haul CE trip) So somehow it is possible but again not consistent.
I do hope BA will solve this one way on another as it is awkward that the agent saying I should go back to the First lounge then I’m saying I’m GGL then typing, etc… Not the best service for the supposedly most valued customers.
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Old Nov 16, 2021, 1:40 pm
  #1982  
 
Join Date: Dec 2009
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On Saturday I got a Red cross on entering CCR with my app boarding pass but the agent waved me in. I asked about the cross and she pointed to a box in the bottom right of her screen where it said ‘GGL’.
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Old Nov 17, 2021, 2:17 am
  #1983  
 
Join Date: Mar 2015
Programs: BA GGL
Posts: 2,447
With the five guests into lounge benefit - does this apply to First Wing or not?

Edit: found the original email finally. Terms and Conditions extract: "Guests travelling with the Gold Guest List Member from London Heathrow Terminal 5 may use The First Wing."

Last edited by mmxbreaks; Nov 17, 2021 at 2:23 am
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Old Nov 17, 2021, 2:19 am
  #1984  
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Originally Posted by mmxbreaks
With the five guests into lounge benefit - does this apply to First Wing or not?
yes if the guests on the same flight.
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Old Nov 18, 2021, 3:25 am
  #1985  
 
Join Date: Jan 2006
Location: Glasgow / London
Programs: BA GGL
Posts: 3,457
Originally Posted by KARFA
yes if the guests on the same flight.
While I believe this is (or, at the very least, was) in the original terms, I haven't found it to be policed. Anyone have experience otherwise?
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Old Nov 20, 2021, 1:34 am
  #1986  
 
Join Date: Nov 2021
Programs: BA
Posts: 4
Just logged into account after latest update and there is no longer reference to GGL and the lifetime GGL is no longer there. Looks like they have got rid of it.
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Old Nov 20, 2021, 2:01 am
  #1987  
 
Join Date: Feb 2007
Location: London, UK
Programs: BA Gold, Hilton Diamond, IHG Spire
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Originally Posted by Filthy Monkey
While I believe this is (or, at the very least, was) in the original terms, I haven't found it to be policed. Anyone have experience otherwise?
Not recently but some time ago I guessed a random family of 4 who found out in the first wing they are downgraded from First to Club and they have to go to The club lounge. I overheard and stepped in so at least they could enjoy the First lounge. I don’t understand why BA couldn’t let them in to the First lounge.
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Old Nov 20, 2021, 3:44 am
  #1988  
 
Join Date: Jul 2008
Location: London
Programs: BA GGL & CCR, GFL
Posts: 495
Originally Posted by Billywedlockflier
Just logged into account after latest update and there is no longer reference to GGL and the lifetime GGL is no longer there. Looks like they have got rid of it.
Can’t find reference to GGFL anywhere on the website currently.
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Old Nov 20, 2021, 3:50 am
  #1989  
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Originally Posted by Billywedlockflier
Just logged into account after latest update and there is no longer reference to GGL and the lifetime GGL is no longer there. Looks like they have got rid of it.
Anyone else able to comment on this?
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Old Nov 20, 2021, 4:06 am
  #1990  
 
Join Date: Jul 2008
Location: London
Programs: BA GGL & CCR, GFL
Posts: 495
Originally Posted by lsquare
Anyone else able to comment on this?
It was once part of this page:

https://www.britishairways.com/en-gb.../gold-benefits

It’s not clear now if the partner cards come only at 5k points each TP year, or the recurring 3k (once you’ve first hit 5k) to get the CCR card.

Though this is definitely a downgrade on GUFs (as they potentially now need reward space!) though good news on multi-carrier bookings.

“Upgrades are now available on mixed carrier bookings and are subject to reward availability in the higher cabin.”
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Last edited by AdBoy; Nov 20, 2021 at 4:18 am
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Old Nov 20, 2021, 7:34 am
  #1991  
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Join Date: Sep 2011
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Originally Posted by Billywedlockflier
Just logged into account after latest update and there is no longer reference to GGL and the lifetime GGL is no longer there. Looks like they have got rid of it.
Welcome to FlyerTalk Billywedlockflier it’s great to see you here. Now that you’ve taken the plunge to join and post I hope you’ll feel welcome to continue contributing.

I think we still need to exercise a little patience with the BAEC ‘improvements’ - there are clearly many problems with the work being done behind the scenes. With respect to your GGL GGLFL observation, I wouldn’t worry. This will be related to the ongoing work behind the scenes. GGL is not going away.
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Old Nov 20, 2021, 7:40 am
  #1992  
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Originally Posted by AdBoy
It was once part of this page:

https://www.britishairways.com/en-gb.../gold-benefits

It’s not clear now if the partner cards come only at 5k points each TP year, or the recurring 3k (once you’ve first hit 5k) to get the CCR card.

Though this is definitely a downgrade on GUFs (as they potentially now need reward space!) though good news on multi-carrier bookings.

“Upgrades are now available on mixed carrier bookings and are subject to reward availability in the higher cabin.”
There is nothing new here, that page is unchanged (except for the recent introduction to CCR access for all GGLs). There is no change to the way GUFs are to be redeemed. GUFs have been allowed on mixed carrier itineraries for some time now - although only BA flights can be upgraded in a mixed-carrier itinerary.
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Old Nov 20, 2021, 8:00 am
  #1993  
 
Join Date: Jul 2008
Location: London
Programs: BA GGL & CCR, GFL
Posts: 495
Originally Posted by Tobias-UK
There is nothing new here, that page is unchanged (except for the recent introduction to CCR access for all GGLs). There is no change to the way GUFs are to be redeemed. GUFs have been allowed on mixed carrier itineraries for some time now - although only BA flights can be upgraded in a mixed-carrier itinerary.
So, they're not subject to reward availability and we can ignore that?
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Old Nov 20, 2021, 8:41 am
  #1994  
Ambassador, British Airways Executive Club, easyJet and Ryanair
 
Join Date: Sep 2011
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Posts: 15,924
Originally Posted by AdBoy
So, they're not subject to reward availability and we can ignore that?
They are subject to A class availability for upgrade to First, I class for Club and T class for Premium Economy.
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Old Nov 20, 2021, 8:55 am
  #1995  
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Yes so I think that change was maybe 2019 or possibly 2018. But since then GUF can be used based on the selling classes noted above, and weren’t limited to reward space.
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