Gold Guest List beginner's guide
#1621
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
Just to add, I can prove that my nominees had status and partner cards in June 2019 with individual expiration dates of November 2019. I am looking at my wife's account and specifically at a flight she took May 5th 2019. It is showing on her statement as earning Avios points with a Cabin Bonus and a Tier Bonus. If she wasn't Gold in May she would not have earned the Tier Bonus. Given that her membership collection year ends November 2019 - and based on your information above - it should not have been possible for me to have nominated her in June yet BA are saying that their current status is due to the partner cards I allocated to them in June 2019. It doesn't make sense to me.
#1622
Join Date: Jan 2011
Location: Beijing
Programs: SK EBG, BAEC Gold
Posts: 932
I have a question about partner cards and dates. I've tried to understand this in the past but failed dismally. It never really mattered to me until now when I'm trying to change something.
My 3 partner cards have been allocated to the same people for several years. My year renews in June and their years all renew in November. When my 2018 renewal came around I think it meant that their cards were valid until the end of their subsequent year which will be November 2019. Hopefully that's correct so far?
In June 2019 my year renewed and I once again nominated them for partner cards which I think means that it will extend their status from November 2019 to November 2020 but that period hasn't kicked in yet because they already have status until November 2019 based on my nominations in June 2018.
I would really like to change one of the silver nominations to a young guy I know who flies a lot but not enough to make silver. BA are saying I cannot change the nomination because I already nominated someone in June but as far as I can tell those nominations don't take effect until November 2019. Is there really no way to adjust this without waiting until June 2020? Apart from the hassle of the admin at BA's end I don't think I'm asking for something that's unreasonable as - as far as I can tell - their status as a result of my nominations in June 2019 has not been applied yet.
My 3 partner cards have been allocated to the same people for several years. My year renews in June and their years all renew in November. When my 2018 renewal came around I think it meant that their cards were valid until the end of their subsequent year which will be November 2019. Hopefully that's correct so far?
In June 2019 my year renewed and I once again nominated them for partner cards which I think means that it will extend their status from November 2019 to November 2020 but that period hasn't kicked in yet because they already have status until November 2019 based on my nominations in June 2018.
I would really like to change one of the silver nominations to a young guy I know who flies a lot but not enough to make silver. BA are saying I cannot change the nomination because I already nominated someone in June but as far as I can tell those nominations don't take effect until November 2019. Is there really no way to adjust this without waiting until June 2020? Apart from the hassle of the admin at BA's end I don't think I'm asking for something that's unreasonable as - as far as I can tell - their status as a result of my nominations in June 2019 has not been applied yet.
Did you allocate the partner cards by calling up the GGL line? Maybe you were unlucky to get someone with particularly expert knowledge of the IT system who was able to override the usual controls and just extend the expiry date of your giftees cards by one year? (just clutching at straws here I should add).
In any case this (below) is how it should work for you to optimize the allocations. Note that starting from the 3rd renewal it is only possible to gift the status to A,B,C every other year - as their status is still valid until after the start of the GGL's next BAEC year - so in those years you can gift the cards to another three people (though you will need to juggle the F&F list a bit to get past the maximum five people limit).
Assume:
(1) golfmad: BAEC year ends 08Jun;
(2) A,B,C: BAEC year ends 08Nov - all initially have no or lower than gifted status;
(3) goflmad flies around the world year after year leaving a trail of destruction in bars and lounges around the globe.
Timeline:
09Jun2018 golfmad renews GGL
10Jun2018 golfmad gifts A,B,C status (valid until 31Dec2019 = remainder of year + 1 year + ~2 months)
09Jun2019 golfmad renews GGL
(A,B,C status still valid until 31Dec2019)
.
.
01Jan2020 golfmad gifts A,B,C status (valid until 31Dec2021 = remainder of year + 1 year + ~2 months)
.
.
09Jun2020 golfmad renews GGL
(A,B,C status still valid until 31Dec2021)
.
.
09Jun2021 golfmad renews GGL
(A,B,C status still valid until 31Dec2021)
.
.
01Jan2022 golfmad gifts A,B,C status (valid until 31Dec2023 = remainder of year + 1 year + ~2 months)
.
.
09Jun2022 golfmad renews GGL
(A,B,C status still valid until 31Dec2023)
.
.
09Jun2023 golfmad renews GGL
(A,B,C status still valid until 31Dec2023)
.
.
01Jan2024 golfmad gifts A,B,C status (valid until 31Dec2025 = remainder of year + 1 year + ~2 months)
etc.
Last edited by GinFizz; Aug 22, 2019 at 9:21 pm
#1623
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
Thanks for the detailed response GinFizz. Sadly it doesn't tally with my experience. All I have ever done to nominate people is wait until I receive the email from BA which is usually about a week after my membership year ends. It's the one that has this text:
"As part of your membership, you are able to share your benefits with family and friends using your Executive Club partner cards.You can nominate one person to receive Gold membership of the Executive Club and two people to receive Silver membership. Nominees can then enjoy the respective Tier benefits that come with being a Gold or Silver Executive Club Member, such as lounge access and 100% bonus Avios on flights. All you need to do is decide who you wish to share these benefits with, add them to either your family and friends list or household account (if they live with you), once added, you can then nominate them to receive an Executive Club partner card."
There's a link in there. When I click on that link now it shows that I nominated three people on 16th June 2019. These people definitely already held status at that date and I can prove that from their tier bonuses on their account statements from flights in the months prior to June 2019! From what you're saying and BA is saying, that should not have been possible. I am still confused.
#1624
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
Just a short note to add that the GGL team have now offered to look into this further with me so I'll report back once I have more information.
#1625
Join Date: Jan 2011
Location: Beijing
Programs: SK EBG, BAEC Gold
Posts: 932
Good to read that there is some progress here with the GGL team at least acknowledging that there is something to look into. Very much hope they can sort it out for you, as in effect you have lost the use of some partner cards over the last few years (every other year as in my example timetable above) as a result of applying the partner card gift to people already with status.
#1626
Join Date: Mar 2014
Location: London
Programs: BAEC GGL
Posts: 82
As a heads up - the partner card nomination system seems to currently be broken online, you just need to give them a quick call and they'll process it for you.
#1627
Join Date: Jan 2006
Location: Glasgow / London
Programs: BA GGL
Posts: 3,457
Minor governance point - there is no need to add fact as an assumption
#1628
Join Date: Jan 2006
Location: Glasgow / London
Programs: BA GGL
Posts: 3,457
Adding to the above comments, you can definitely only nominate 'up' while an existing card is still active. e.g. you can nominate from Blue / Bronze to Silver and from Silver to Gold, but to renew existing status, e.g. re-assign Gold to somebody who is already Gold, you must wait until their current status drops, which will be around 7 weeks after their membership year ends. There is definitely something fishy going on with your account! Hopefully the GGL team can sort it out for you, Golfmad.
#1629
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
Adding to the above comments, you can definitely only nominate 'up' while an existing card is still active. e.g. you can nominate from Blue / Bronze to Silver and from Silver to Gold, but to renew existing status, e.g. re-assign Gold to somebody who is already Gold, you must wait until their current status drops, which will be around 7 weeks after their membership year ends. There is definitely something fishy going on with your account! Hopefully the GGL team can sort it out for you, Golfmad.
#1630
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
#1631
Join Date: Mar 2015
Programs: BA GGL
Posts: 2,447
Attachment 12889
Jokers/GGL redemptions may also be used to open upgrade space on a paid booking (to one class of travel higher, e.g. CW to F or WT+ to CW).
When calling the GGL priority assistance line, it is best to ask about a GGL redemption rather than a joker, and politely ask for the dates, travelers, class of service, and route you seek to fly. Also, you may be told that space needs to be confirmed (typically when A class availability doesn't exist in F, or similar for other cabins), and you'll receive a call back in 20-30 minutes once it is confirmed (which is much better than waiting on hold!). Once confirmed, you can either pay any tax and surcharges that are due, or place a complimentary hold for 72 hours.
Jokers/GGL redemptions may also be used to open upgrade space on a paid booking (to one class of travel higher, e.g. CW to F or WT+ to CW).
When calling the GGL priority assistance line, it is best to ask about a GGL redemption rather than a joker, and politely ask for the dates, travelers, class of service, and route you seek to fly. Also, you may be told that space needs to be confirmed (typically when A class availability doesn't exist in F, or similar for other cabins), and you'll receive a call back in 20-30 minutes once it is confirmed (which is much better than waiting on hold!). Once confirmed, you can either pay any tax and surcharges that are due, or place a complimentary hold for 72 hours.
Thanks!
#1632
Join Date: May 2014
Location: BRU
Programs: BA GGL, TK E (*G), ITA exec
Posts: 4,092
Is there not a restriction to joker use based on fare codes? For example I have a possible flight coming up in economy that books into S, with WTP only showing as W - which is the highest bracket. Would this still be eligible for joker use or not? I'll avoid booking if not...
Thanks!
Thanks!
GGL Redemption/Jokers - Seats needs to be available in revenue classes (A for first, D for CW, T for WT+)
#1633
Join Date: Mar 2015
Programs: BA GGL
Posts: 2,447
From Gold Guest List beginner's guide
So, I guess W is excluded, sorry.
So, I guess W is excluded, sorry.
For example: if I buy Sun-Sun there's T class. If I buy Sun-Thur it's all W, thus locking me out from an upgrade, despite it being the very same aircraft and route.
#1634
Join Date: Nov 2010
Location: Singapore
Programs: BA Gold. KrisFlyer Gold
Posts: 732
Does anyone know if the "priority" GGL BA email address is still up and running? Every time I contact them through the webform they encourage me to use this email address for a more immediate response. The last two times I've tried to do just that this month, I've had no response at all.
#1635
Join Date: Nov 2001
Location: SAV/HHH
Programs: BA Lifetime Gold (current GGL), HH Diamond
Posts: 1,293
There may not be a commercial T class fare that you can presently buy for this combination of flights, because of minimum stay requirements (and maybe advance purchase restrictions). But, it sounds like T class is technically available, so you should be able to upgrade. You want to check a resource like ExpertFlyer (make sure to set point of sale to the UK) to check the individual flights. There is not a requirement that a commercial T class fare be available for the combination of flights.