Pro-active Online Upgrade (POUG) tracking and discussion | 2016 thread
Jan 12, 17, 4:11 am - Wikipost
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2016 POUG rate tracker
Please add your own successful results to the follow list including the month/year when the POUG was offered to you. UPDATED TO: Post #259 POUGs are offered via BA.com and the App Manage My Booking via a distinctive banner (example from MMB below). You cannot get a POUG by telephoning, however the service centres can complete a POUG which falls over mid transaction. They are offered on cash and Avios redemptions but typically not on complex routings, BA Holidays or travel agency bookings until OLCI stage. POUGs on Avios redemptions won't get you additional TPs/Avios, but they will on revenue tickets.  Short haul routes from LON to/from Europe A price in pounds indicates a ticket issued from London, other currencies indicate prices for tickets issued overseas (e.g. singles or returns originating from CDG priced in Euros). Multiple prices indicate a range of fares are on offer. Note that LCY prices currently seem to be on a different basis to LGW and LHR (cheaper, in other words).
Long haul routes from LON to North America (price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
Long haul routes from LON to South America and the Caribbean (price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
Long haul routes from LON to Asia (price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
Long haul routes from LON to Australia and Oceania (price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
Long haul routes from LON to Africa and Middle East (price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
Long haul routes to LON (price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
POUG terms and conditions can be found by clicking here. 
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Dec 31, 15, 10:03 am
#1
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Pro-active Online Upgrade (POUG) tracking and discussion | 2016 thread
This thread is a continuation of the popular:
Pro-active Online Upgrade (POUG) tracking and discussion | 2015 thread
which was a continuation from:
http://www.flyertalk.com/forum/briti...ns-thread.html.
What is a Pro-active Online Upgrade?
The simple answer: it is a limited special upgrade that may be offered at a time of BA's choosing after your booking is ticketed up to and including online check-in. The offer, if it happens (and this is not guaranteed) will appear in Manage My Booking, either via BA.com or the mobile app. There is no email notification, klaxon sound or flashing beacons to alert you - so now you know why its called a Pro-active Online Upgrade
Please note, POUG rates differ from the rates offered at the airport (see, http://www.flyertalk.com/forum/briti...ng-thread.html) and also the rate offered when you click on the “Upgrade my class of travel with money” link from within MMB, or the “Upgrade to the next available cabin” blue/grey banner in the app.
In summary
- All POUGs earn full TPs and Avios for the upgraded cabin, subject to the original booking being paid for with cash.
- POUGs are not usually offered on bookings with connections, such as bookings that combine UK domestic and shorthaul flights (a simple UK-USA single or return flight is generally open for POUG).
- POUGs are offered on Hand-Baggage Only fares, if available
- POUGs only become available after 48 hours of making your booking, until any time up to, and including OLCI. After being checked in you will not be offered a POUG.
- POUGs do not seem to become available for travel agent bookings, until 2-3 days before departure (YMMV)
- When checking in online (OLCI), you may get a POUG offer as one of the first screens to the check in process. This includes travel agency and corporate bookings, at least potentially.
- POUGs are sometimes easier to spot on the App, but the cost and availability should be the same as with the main BA.com site.
- POUGs cannot be requested from Service Centres, except that occasionally BA.com will not proceed with a POUG online and display a message inviting you to call the Service Centre to complete the transaction.
- After a POUG has been purchased, the ticket become non changeable and non refundable, apart from government taxes.
- If you get subject to an irrop after getting a POUG you should be rebooked into the upgraded cabin, subject to availability. If the irrop means that it is best to cancel the booking for a refund and then rebooked, you can't count on the upgrade being made available for the rebooked service, but you should get your POUG payment back.
A Wikipost has been set up to allow us to collectively track POUG rates on a route by route basis (this may not be visible if you are looking at this forum via a mobile device but is visible via FT's full site version). Please add your own successful results to the list including the month/year when the POUG was offered to you.
For reference, the terms and conditions of POUGs are here:
http://www.flyertalk.com/forum/25075396-post582.html
Last edited by corporate-wage-slave; Dec 31, 15 at 10:45 am
Dec 31, 15, 10:05 am
#2
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
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Posts: 47,332
2015 POUG rate tracker
For the record only: this shows the 2015 wiki at the point of its closure on 31 December 2015. I've not edited the figures here, though some of them don't look correct now.
Short haul routes from LON to/from Europe
A price in sterling generally means a fare starting from London, in Euros it generally means at least the first leg started from Ireland or mainland Europe.
Long haul routes from LON to North America
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
Long haul routes from LON to South America
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
Long haul routes from LON to Asia
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
Long haul routes from LON to Australia and Oceania
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
Long haul routes from LON to Africa and Middle East
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
Long haul routes to LON
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
For the record only: this shows the 2015 wiki at the point of its closure on 31 December 2015. I've not edited the figures here, though some of them don't look correct now.
Short haul routes from LON to/from Europe
A price in sterling generally means a fare starting from London, in Euros it generally means at least the first leg started from Ireland or mainland Europe.
- ACE – £119 (May 2015)
- AGP – £99/€119 (Dec 2014) £179 (July 2015)
- AMS - £109 (LHR Dec 2015 - both ways for Jan 2016), £69 for LCY (Jan 2015), €89 to LGW both ways (Jul 2015) £79 from LGW (May 2015), €90 to LHR (May 2015)
- AMS - £79 (Jan 2015) ex LGW - return also offered
- ANE - €79 (Mar 2015) to LCY
- ARN - £105 / LHR-ARN B767 (Mar 2015) £72 LHR-ARN (May 2015)
- ATH - £109 (Oct 2014) / £179 (Jan 15), £160 (Apr 2015), €280 to LHR (May 2015)
- BCN – €139 (Jan 2015) £89 (Feb 2015 LHR-BCN) £115 (Apr 2015 BCN-LHR), £89 (Apr 2015 LGW)
- BGO - £75 and £65 (Jan 2015 and Apr 2015)
- BOD - £104 from HBO (Feb 2015)
- BRI - £119 / €144 (Dec 2014)
- BRU - £105 (Feb 2015) /£120 (March 2015) /€135 (Jan 2015) / £115 (Jun 2015)
- BSL - CHF120 (Dec 2014) / CHF190 (Sep 2015)
- BUD - £89 also £105 (Dec 2014) and £120 (Jan 2015)
- CDG - €115 (Dec 2014), £75 (Mar 2015) £99 (April 2015), £80 (Jul 2015). £89 (Dec 2015)
- CMF - £69 (Dec 2014) Note LCY.
- CPH - £129 (Nov 2014) £125 (Jan 2015) 950 DKK (£95 - Jul 2015), £159 (Apr 2015), £120 (May 2015)
- CTA - £119/€144 (Dec 2014 and June 2015)
- DBV - £89 LGW (Nov 2015)
- DUB – €119 (to LHR, Dec 2015), £80 and £95 LHR (Jan & Mar 2015) £99 (Nov 2014); £95 LCY (Jan 2015), £80 LCY (Mar 2015), £105 (Apr 2015), €105 (to LHR, June 2015), £115 (LHR, Jun/Jul 2015)
- DUS - €125 (Jan 2015) €79 to LCY (Apr 2015) £69 to LCY (May 2015)
- FCO - £170 (Dec 2014) / €155 LHR & €109 LGW (Mar 2015), £155 (Apr 2015)
- FRA - €145 (to LHR, Dec 2015), £105 (Jan 2015) £109 (Nov 2015)
- GIB - £140 Dec 2014)
- GOT – £90 (Jan 2015) £79 (Nov 2014), SEK 990/GBP 76 (Oct 2015)
- GVA - £79/£89 (Nov 2014) £105 (Jan 2015) £120 (May 2015 from HBO) £105 both ways (05/15)
- HAM - £90 both ways (Jan 2015) £79 both ways (Sep 15 from HBO)
- HEL – €155 back (Dec 2014) £130 (July 2015, HEL-LHR)
- INN – £89/€109 back (Dec 2014)
- IST - £130 both ways (May 2015) £150 (May 2015, IST-LHR)
- JER - £99 (Jan 2015), £79 (Mar 2015), £79 (Oct 2015), £79 (Nove 2015)
- LCA – £210 (Feb2015)
- LED - £189 (Oct 2015)
- LIN – £175 (Jan 2015), £189 (Nov 2015)
- LIS – £80/£119/£145 (Nov 2014 / Dec 2014), £145 (Jul 2015 & Jan 2016)
- LPA - €125 back to LHR (May 2015)
- LUX - £120 offered to LHR (Feb 2015)
- MAD - £110 to LHR (Mar 2015 from HBO), £75 exLHR (June 2015), €89 MAD-LCY-MAD for Oct 2015
- MAH - £69 (Apr 2015). Note LCY.
- MLA - €154 (Jan 2015), €119 (Oct 2015)
- MUC - £105 (May 2015), £109 (Sep 2015 from HBO)
- MXP - £180 (Jan 2015)
- NCE - £140 (Dec 2014), £114 ex-LGW £145 to LHR (Apr 2015 from HBO)
- ORY - £99 (Jan 2015), £69 (Mar 2015) £90 April 2015
- OSL - NOK1200 = £100 (Feb 2015), £120 (May 2015), £91 (Aug 2015), £159 (Jan & Mar 2016 )
- OTP - £185 (Jan 2015)
- PFO - £119 (Sep 2015)
- PMI - £69 (Mar 2015), €79 (Mar 2015). Note LCY. PMI-LHR €175 (Mar 2015) / EUR 180 (Apr 2015) / EUR 205 (Oct 2015)
- PRG - £79/£120 (Dec 2014/Jan 2015), £149 (Dec 2015)
- PSA - £165 (Feb 2015), £89 (Oct 2015)
- RTM - £65 (Jan 2015, ex LHR)
- SVG - NOK 720 (Dec 2015), NOK 720 (Aug 2015), £99 each way (Dec 2015)
- SZG - £114 (Dec 2014)
- TIA – £99/€119 (Dec 2014) €159 (Mar 2015)
- TXL – £115 (Dec 2015) / €150 (Jan 2015) / £120 (Feb/Mar 2015) / €125 (Apr 2015) / £119 July 2015
- UIP - £69 (Mar 2015). Note LCY.
- VCE - £145 (Jan 2015)
- VIE – £149 (Aug '15) £135 (July '15) £145 (Jan '15) £99 and £129 (Nov 14)
- VRN - £89 / €109 (Dec 2014)
- WAW - £139 for LHR-WAW-LHR Oct 2015, 475 PLN (£79) for WAW-LHR (Jan 2016)
- ZAG - £89 for ZAG-LHR Aug 2015, €130 ZAG-LHR Nov 2015
- ZRH – £87 / CHF135 (Dec 14) LCY flights £69 (Nov 2014), £105 (LHR, Jul 2015)
Long haul routes from LON to North America
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
- AUS - WTP $229 (Nov 2015), CW £473 (Feb 2015)
- BOS - WTP $189 (Apr 2015)
- JFK – WTP £147 (Jan and Apr 2015)
- IAD – WTP $288 (Jan 2015)
- LAS – WTP £198 (Aug 2015)
- LAX - CW £540 (Feb 2015)
- ORD - CW GBP 473 (Nov 2015)
- SFO – WTP $310 (Nov 2015)
- YUL – CW £405 (Jan 2015 - Post #95)
- YYZ - CW GBP 350 (Jun 2015)
Long haul routes from LON to South America
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
Long haul routes from LON to Asia
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
- BOM –WTP £168 (Dec 2015)
- PVG – CW £440 (Jan 2015)
- HKG - WTP £207 (Jan 2015)
- NRT - WTP £207 (Apr 2015)
- BKK - WTP £229 (Aug 2016)
Long haul routes from LON to Australia and Oceania
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
- LHR-SYD – WTP £159 (Apr 2015)
Long haul routes from LON to Africa and Middle East
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
- DXB – WTP £150 (Jan 2015)
- DXB – CW £499 (Feb 2015)
- TLV - WTP £153 (Apr 2015)
Long haul routes to LON
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
- BOS - WTP $189 (Apr 2015), F $850 then $763 (Nov 2015)
- DME - WTP £145 (Nov 2015)
- DXB – CW £499 (Jan 2015)
- DXB – CW £299 (Nov 2015)
- GIG – F £447 (Jan 2015)
- HKG – WTP £161 (Jan 2015)
- HKG - CW £540 (Mar 2015)
- HKG - CW £599 (Mar 2015 for travel in April)
- IAD - WTP £185 (Apr 2015)
- JFK – WTP £168 (Jan 2015)
- JFK – F £508 (Dec 2015)
- MCO - WTP £170 (Sep 2015)
- MIA - WTP £176 (Nov 2015)
- ORD - CW GBP 473 (Nov 2015) increased to GBP 525 in 4 hours.
- PEK - CW GBP 549 (Aug 2015)
- SFO – WTP $310 (Nov 2015)
- SIN – CW £549 (Mar 2015)
- SIN – WTP £198 (Jun 2015)
- SYD – CW £500 (Jan 2015)
- YYZ - CW GBP 450 (Jun 2015)
- YYZ – CW C$723 (Nov 2015)
- YYZ - WTP GBP 189 (Jun 2015)
Dec 31, 15, 10:44 am
#3
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
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Posts: 47,332
I have cleaned up the wiki for the shorthaul routes. I have taken out older data points, but left in the more recent ones. For longhaul there aren't very many enteries so I've left them all in for the time being.
If you have a recent POUG on offer for an empty line in the wiki then we would certainly encourage you to enter the information, along with the date of POUG being spotted (not the date of travel).
If you have a recent POUG on offer for an empty line in the wiki then we would certainly encourage you to enter the information, along with the date of POUG being spotted (not the date of travel).
Jan 2, 16, 6:29 am
#4
Join Date: Jan 2011
Location: London/ Hong Kong
Programs: CX SL, BAEC Gold, IHG, Hyatt, Starwood,Ritz Carlton Reward
Posts: 122
LHR- ZRH, late Jan 2016, ET-CE, £119 offered
Jan 2, 16, 8:11 am
#5
Suspended
Join Date: Apr 2007
Location: London
Programs: BA Gold
Posts: 860
LHR-EWR , early Jan 2016, $256 WT to WTP
Jan 2, 16, 8:33 am
#6
Join Date: Sep 2009
Location: Canada
Posts: 44
LHR - GVA, Jan 2016, ET-CE 129GBP
NCE - LHR, Jan 2016, ET-CE 145EUR
NCE - LHR, Jan 2016, ET-CE 145EUR
Jan 2, 16, 9:05 am
#7
Join Date: Jul 2014
Location: Buckinghamshire
Programs: BAEC Gold Guest List, Hilton Honours Diamond, Accor Gold
Posts: 1,989
LHR - ARN, Mar 2016, ET - CE £109
Jan 2, 16, 9:41 am
#8
Join Date: Sep 2015
Location: London
Programs: BA GGL
Posts: 187
BUD - LHR, Jan 2016, CE £149 (also offered Dec 2015 on way out)
Jan 6, 16, 1:28 am
#11
Join Date: Jul 2005
Location: BHX
Programs: LH FF, BA Silver, Marriott Lifetime Platinum Elite, Hilton Diamond, Club Carlson Platinum
Posts: 84
LHR - BSL, Jan 6 2016, ET - CE £109
Jan 6, 16, 2:45 am
#12
Join Date: Feb 2011
Location: Los Angeles
Programs: AA EXP
Posts: 805
LAX-DXB via LHR from WT+ to CW - $1600 USD, Nov 2015
Jan 9, 16, 12:19 am
#13
Join Date: Sep 2014
Location: Brexile in ADB
Programs: BA, TK, HHonours, Le Club, Best Western Rewards
Posts: 7,055
Is it my imagination or are POUGs much more expensive than last year? Policy change at BA?
Jan 9, 16, 2:38 am
#14
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
Join Date: Feb 2010
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Posts: 47,332
Originally Posted by Worcester
Is it my imagination or are POUGs much more expensive than last year? Policy change at BA?
Jan 9, 16, 2:50 am
#15
Join Date: Aug 2013
Programs: BAEC Gold, IHG Spire Elite
Posts: 1,476
Originally Posted by corporate-wage-slave
The price crept up noticeable around May time, looking at the previous thread, particularly on LHR routes, to some extent LGW, and not so much on LCY.
My most regular route, LHR-OSL, is now steadfast at £159!
