Originally Posted by caz312
(Post 25957515)
however this will come down to the reason for the delay
a short delay due ATC resulting in missed connection would not result in any compensation payment |
Originally Posted by ginger50
(Post 25957032)
Later this month Mrs G50 and I are flying to MLE for our hols.
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Originally Posted by corporate-wage-slave
(Post 25957532)
Personally I wouldn't worry: your flights are in general terms protected by EC261, and despite Sri Lankan's punctuality issues I suspect you will make the connection - they will meet you in CMB and assist you to make the flight; moreover for that particular connection there will be a lot of other passengers on the same connection, so Sri Lankan typically delays the onward flight if necessary.
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Thank you everyone, and vbroucek, I will most certainly NOT waste valuable diving time filling out EC261! These responses have given me confidence in the conversations possible at the airport.
Holiday first; compo second! |
Originally Posted by ginger50
(Post 25957579)
Thank you everyone, and vbroucek, I will most certainly NOT waste valuable diving time filling out EC261! These responses have given me confidence in the conversations possible at the airport.
Holiday first; compo second! |
Please can someone help clarify a situation for me. My friend is on tonight's BA0124 (DOH LHR - via BAH). The flight looks like it will be cancelled. Does EC261 apply in this case? Or does the BAH stop allow BA a get out by claiming it is a non EU flight?
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Originally Posted by Shuttle_Endeavour
(Post 25961733)
Please can someone help clarify a situation for me. My friend is on tonight's BA0124 (DOH LHR - via BAH). The flight looks like it will be cancelled. Does EC261 apply in this case? Or does the BAH stop allow BA a get out by claiming it is a non EU flight?
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Thank you CWS, that was my belief, but I wanted clarification. It sounds like BA may have done a good job of washing its hands of its responsibilities and leaving people to sort themselves out.
Will update if I hear more. |
Can someone please advise me on my delayed flight with BA.
The flight from IST to LHR on 31/12 was initially delayed and subsequently cancelled and re-scheduled for the next day. The delay was due to adverse weather , however ultimately it was due to crew staff exceeding flight time hours. No spare crew , so flight cancelled on the day. As this is the first occasion this occurred to me , I was unaware of my entitlements. BA did provide transfer, accommodation and meal. However it was chaotic at best with no BA rep on site but Turkish airport staff. I was stranded at airport for 11 hours in total. Problems arose as we had boarded flight about to take off , but due to congestion, with minutes to spare, the flight was due for de-icing which would have exceeded crew staff time on return, making it illegal to return. The return flight due to depart at 1100 , finally departed at 1330 on 01/01/16. I had a hotel reservation for 31/12/15, which I lost as it was prepaid due to delay. I will be complaining to BA at the shambolic handling at the airport. My flight along with partner was booked using cash and Avios directly with BA. I do have travel insurance , and have been advised that they will only pay for delay to flight £30 per 8 hours , but not for lost hotel costs. |
Originally Posted by Special 1
(Post 25964081)
Can someone please advise me on my delayed flight with BA.
The flight from IST to LHR on 31/12 was initially delayed and subsequently cancelled and re-scheduled for the next day. The delay was due to adverse weather , however ultimately it was due to crew staff exceeding flight time hours. No spare crew , so flight cancelled on the day. As this is the first occasion this occurred to me , I was unaware of my entitlements. BA did provide transfer, accommodation and meal. However it was chaotic at best with no BA rep on site but Turkish airport staff. I was stranded at airport for 11 hours in total. Problems arose as we had boarded flight about to take off , but due to congestion, with minutes to spare, the flight was due for de-icing which would have exceeded crew staff time on return, making it illegal to return. The return flight due to depart at 1100 , finally departed at 1330 on 01/01/16. I had a hotel reservation for 31/12/15, which I lost as it was prepaid due to delay. I will be complaining to BA at the shambolic handling at the airport. My flight along with partner was booked using cash and Avios directly with BA. I do have travel insurance , and have been advised that they will only pay for delay to flight £30 per 8 hours , but not for lost hotel costs. IMO there's no compensation due as it was adverse weather, the crew timing out was solely a result of that rather than anything else I presume. Happy to be corrected though. Also sounds like BA, eventually, did what they had to in terms of care |
Just put in my claim for the BA92 (YYZ-LHR) that arrived late yesterday, missing my connection to DUB, for an exDUB booking, they moved my to an EI flight making it 4:30 late! (and i just made my connection back to the UK from my repositioning flight)
Shame my bags didnt make it, i presume there still in LHR |
Thank you lorcancoyle for your advice. I have had a quick read of starflyers tweets and I understand the frustration.
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Originally Posted by aidy
(Post 25964530)
Just put in my claim for the BA92 (YYZ-LHR) that arrived late yesterday, missing my connection to DUB, for an exDUB booking, they moved my to an EI flight making it 4:30 late! (and i just made my connection back to the UK from my repositioning flight)
Shame my bags didnt make it, i presume there still in LHR |
Originally Posted by lorcancoyle
(Post 25967542)
Was claim just for delay, or did you get a downgrade on the final leg too? (Given ex-DUB I'm presuming it was a business class booking)
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I was rebooked onto a flight to City A that made me 4:10 late, but it would cause other problems downstream with further flights on the same booking/PNR to City B. As such I got myself rebooked to City C instead, with the reason entered on the ticket as "missed appointment in City A, need to change route in order to make next appointment in City C". What is the likelihood I will get something from BA using EC 261 here?
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