Last edit by: KARFA
Welcome to this guide. If you are arriving at LHR and connecting to, from, or within T5 than this guide should help provide some practical information about how your connection will work. There are a number of types of connections which you may end up doing at T5 and hopefully all should be covered in this guide.
- General Layout of LHR and T5 - including information on underground walkways
- Arriving and Departing Gate Information
- Diagram of FCC
- Diagram of DUB Arrivals Area
- Arriving from the UK - Connections and Arrivals
- Arriving from DUB - Connections and Arrivals
- Arriving on an International Flight (not inc. DUB) - Connections and Arrivals
- T5B to T5B Connections, T5C to T5C Connections, and T5B to T2/3/4 Connections
- T2/3/4 to T5 Connections
- Arriving at T5 and Crossing the UK Border at T2/3/4, Connecting to an AA Flight Departing From T3, Checked Bags, Connections to LCY/LGW Flights, Duty Free
- New FCC in LHR T3 (July 2018)
A Guide to Connecting at LHR T5
#196
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In which case, if the boarding pass fails at that gate is there a BA staff member there? Previously this was HAL operated. Otherwise if passports takes too long - beyond conformance - there is no easy reversal. Unless, that is, there is still a BA staff member at the first boarding pass scan point before passport.
#197
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In which case, if the boarding pass fails at that gate is there a BA staff member there? Previously this was HAL operated. Otherwise if passports takes too long - beyond conformance - there is no easy reversal. Unless, that is, there is still a BA staff member at the first boarding pass scan point before passport.
There was a lady in purple manning the gates (HAL?) and then the normal desk and gate to the side which was manned for people with pass issues and children. I didn't get a good look but I think this is also HAL.
So I'm not sure what the process would be if there was a problem and you've already crossed the border.
My main concern is the conformance check now appears to be later in the process which could cause problems as the passport queues can take some time.
#198
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I think it is very recent, as in the last few days. I'll have a look myself on Monday, am passing through FCC twice that day.
#199
Join Date: Oct 2009
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Thanks KARFA for the works you have done.
Later this year we are arriving on a domestic - international connection with BA, but returning on Virgin (terminal 3) and need to get to. T5 for our inward domestic flight we've almost 3 hours to complete the transfer but the guides should assist outbound and return. Thank you
Later this year we are arriving on a domestic - international connection with BA, but returning on Virgin (terminal 3) and need to get to. T5 for our inward domestic flight we've almost 3 hours to complete the transfer but the guides should assist outbound and return. Thank you
#200
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the connection process for T5 domestic to T3 has not changed, off the plane, follow the sign for the connections buses. As you mix with passengers off international flights you do have to clear security at T3
#201
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As reported by DaveNCL the layout and process for a INT-DOM connection has changed in the FCC. The new layout is as follows (sorry for the rough diagram, I will update the posts at the start of the thread in due course):
So now there are no desks with BA agents and you are straight in to the queue for immigration. Once passed that you have a bank of 4/5 automatic gates which you scan your bp at (for conformance) and do biometrics - they are identical to the gates at the first wing. Past that you are either up to north or south security.
As conformance now happens after immigration it is difficult to know what to advise if you are running close to the limit. Also it is not clear what you do if you fail conformance at the gates since there are no BA agents at that point to help.
So now there are no desks with BA agents and you are straight in to the queue for immigration. Once passed that you have a bank of 4/5 automatic gates which you scan your bp at (for conformance) and do biometrics - they are identical to the gates at the first wing. Past that you are either up to north or south security.
As conformance now happens after immigration it is difficult to know what to advise if you are running close to the limit. Also it is not clear what you do if you fail conformance at the gates since there are no BA agents at that point to help.
#202
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As reported by DaveNCL the layout and process for a INT-DOM connection has changed in the FCC. The new layout is as follows (sorry for the rough diagram, I will update the posts at the start of the thread in due course):
So now there are no desks with BA agents and you are straight in to the queue for immigration. Once passed that you have a bank of 4/5 automatic gates which you scan your bp at (for conformance) and do biometrics - they are identical to the gates at the first wing. Past that you are either up to north or south security.
As conformance now happens after immigration it is difficult to know what to advise if you are running close to the limit. Also it is not clear what you do if you fail conformance at the gates since there are no BA agents at that point to help.
So now there are no desks with BA agents and you are straight in to the queue for immigration. Once passed that you have a bank of 4/5 automatic gates which you scan your bp at (for conformance) and do biometrics - they are identical to the gates at the first wing. Past that you are either up to north or south security.
As conformance now happens after immigration it is difficult to know what to advise if you are running close to the limit. Also it is not clear what you do if you fail conformance at the gates since there are no BA agents at that point to help.
#203
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We will be arriving on a Sunday morning on BA flight 174 from JFK @ 7:10am and connecting to BA flight 548 @8:30am to FCO in CW/CE. Is 80 minutes enough time to connect? Flights are already booked so we can't change them at this point. Any guidance would be appreciated!
#204
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We will be arriving on a Sunday morning on BA flight 174 from JFK @ 7:10am and connecting to BA flight 548 @8:30am to FCO in CW/CE. Is 80 minutes enough time to connect? Flights are already booked so we can't change them at this point. Any guidance would be appreciated!
#205
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We will be arriving on a Sunday morning on BA flight 174 from JFK @ 7:10am and connecting to BA flight 548 @8:30am to FCO in CW/CE. Is 80 minutes enough time to connect? Flights are already booked so we can't change them at this point. Any guidance would be appreciated!
#206
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Hello--
I'm considering booking a mileage run that would only give me 1:05 to connect at LHR, I assume T5:
BA 0192: DFW-LHR, arrives 09:10
BA 0143: LHR-DEL, departs 10:25
It looks like the BA website will sell it to me, but how practical is that connection?
I have connected at LHR T5 in the past. After exiting the aircraft, we had to go downstairs, then take a train to the main terminal, clear security, then make our way back to the gates.
I'd assume they begin boarding at least 30-45 min prior to 10:25, so I'd really have to move quickly. Does BA have anyone to help with tight connections like this? I'd be in WT+/PE for both legs.
I'm considering booking a mileage run that would only give me 1:05 to connect at LHR, I assume T5:
BA 0192: DFW-LHR, arrives 09:10
BA 0143: LHR-DEL, departs 10:25
It looks like the BA website will sell it to me, but how practical is that connection?
I have connected at LHR T5 in the past. After exiting the aircraft, we had to go downstairs, then take a train to the main terminal, clear security, then make our way back to the gates.
I'd assume they begin boarding at least 30-45 min prior to 10:25, so I'd really have to move quickly. Does BA have anyone to help with tight connections like this? I'd be in WT+/PE for both legs.
#207
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from9:10 to 10:25 you have an hour and 15 minutes to make the connection
that is enough time
You may even find your flights will arrive depart form the B or C satellite and you will not need to take the train
BA do not often help people, and if your inbound flight is on time , 1 hour and 15 minutes is not considered tight so you will not get help. If your inbound is 30 minutes late there is a small possibility you may get help
that is enough time
You may even find your flights will arrive depart form the B or C satellite and you will not need to take the train
BA do not often help people, and if your inbound flight is on time , 1 hour and 15 minutes is not considered tight so you will not get help. If your inbound is 30 minutes late there is a small possibility you may get help
#208
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Just to further emphasise scottishpoet's point, I suspect you will arrive at a B/C gate and depart from a B/C gate. Have a look at the information at the start of the thread about connecting within T5B and T5C - you will save a lot of time compared to heading to T5A and then heading back to B or C.
#209
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Thanks for the quick replies! I must have spaced out when figuring the difference between the flights.
And thinking back to my last trips through LHR, I think they only announced the gates maybe an hour or so before departure. I remember asking at the lounge, and they told me not to worry.
Still mulling over if I'll do the trip (would be my first trip to India), but nice to know it won't be too tough if I do go forward with it. At least on the way back I'd fly DEL-LHR-AUS, saving a stop.
And thinking back to my last trips through LHR, I think they only announced the gates maybe an hour or so before departure. I remember asking at the lounge, and they told me not to worry.
Still mulling over if I'll do the trip (would be my first trip to India), but nice to know it won't be too tough if I do go forward with it. At least on the way back I'd fly DEL-LHR-AUS, saving a stop.
#210
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Thanks for the quick replies! I must have spaced out when figuring the difference between the flights.
And thinking back to my last trips through LHR, I think they only announced the gates maybe an hour or so before departure. I remember asking at the lounge, and they told me not to worry.
Still mulling over if I'll do the trip (would be my first trip to India), but nice to know it won't be too tough if I do go forward with it. At least on the way back I'd fly DEL-LHR-AUS, saving a stop.
And thinking back to my last trips through LHR, I think they only announced the gates maybe an hour or so before departure. I remember asking at the lounge, and they told me not to worry.
Still mulling over if I'll do the trip (would be my first trip to India), but nice to know it won't be too tough if I do go forward with it. At least on the way back I'd fly DEL-LHR-AUS, saving a stop.
The gate is confirmed and shown on the information screens around 1 hour before. Sometimes you may get an indication much earlier to A, B or C gates but not specifying which one, e.g. will go from C gates.
When you get off the flight there are large information screens after the airbridge in the corridor on the way to the transit system, have a check of them and see whether your gate for DEL is listed.