Paid seat reservations - confused
Dec 17, 2015, 4:22 am
#1
Original Poster
Join Date: Nov 2005
Location: Gatwick UK
Programs: BAEC Skywards
Posts: 80
Paid seat reservations - confused
Hi,
I have paid for 3 seats on the BA213 LHR-BOS on 23 December on the main deck. When I look to check for availability of better seats, ie the upper deck the web site tells me I can choose any available seat for £68 each. That's £68x3 I've already paid. I would expect to pay the difference between main and upper deck reservations but the system seems to ignore that I've paid anything, while still showing the seats as reserved.
Web site bug?
On the return trip I've booked 3 seats on the upper deck. When I look in MMB it tells me, as expected, that I can choose any available seats for no extra payment.
Am I missing something?
Thanks in advance.
I have paid for 3 seats on the BA213 LHR-BOS on 23 December on the main deck. When I look to check for availability of better seats, ie the upper deck the web site tells me I can choose any available seat for £68 each. That's £68x3 I've already paid. I would expect to pay the difference between main and upper deck reservations but the system seems to ignore that I've paid anything, while still showing the seats as reserved.
Web site bug?
On the return trip I've booked 3 seats on the upper deck. When I look in MMB it tells me, as expected, that I can choose any available seats for no extra payment.
Am I missing something?
Thanks in advance.
Dec 17, 2015, 4:24 am
#2
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
ISTR reports that when people have done this, they've found that they are actually only charged the difference in price, as one would expect. But I don't think we've had this confirmed recently.
Dec 17, 2015, 4:40 am
#3
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,732
http://www.britishairways.com/travel...seating-terms/
Dec 17, 2015, 6:31 am
#4
Join Date: Aug 2014
Posts: 2,657
Hi,
I have paid for 3 seats on the BA213 LHR-BOS on 23 December on the main deck. When I look to check for availability of better seats, ie the upper deck the web site tells me I can choose any available seat for £68 each. That's £68x3 I've already paid. I would expect to pay the difference between main and upper deck reservations but the system seems to ignore that I've paid anything, while still showing the seats as reserved.
Web site bug?
On the return trip I've booked 3 seats on the upper deck. When I look in MMB it tells me, as expected, that I can choose any available seats for no extra payment.
Am I missing something?
Thanks in advance.
I have paid for 3 seats on the BA213 LHR-BOS on 23 December on the main deck. When I look to check for availability of better seats, ie the upper deck the web site tells me I can choose any available seat for £68 each. That's £68x3 I've already paid. I would expect to pay the difference between main and upper deck reservations but the system seems to ignore that I've paid anything, while still showing the seats as reserved.
Web site bug?
On the return trip I've booked 3 seats on the upper deck. When I look in MMB it tells me, as expected, that I can choose any available seats for no extra payment.
Am I missing something?
Thanks in advance.
So if BA.com is doing this i would call up.