CSD/CSM greeting for GCH
Dec 7, 2015, 4:12 pm
#1
Original Poster
Join Date: Nov 2014
Posts: 152
CSD/CSM greeting for GCH
Any other GCHs noticed that this has seemingly become a thing of the past? Is it because there are just too many people to meet and greet?
Actually thought that was quite a nice touch they introduced a while back and for some time, I received a lot of greetings, particularly when flying WT/WTP.
Flying WTP the other week, I noticed the nice CSD lady gave me one and I realised this was the first I'd had in absolutely ages of regular long haul flights.
Do most just not bother doing it?
Actually thought that was quite a nice touch they introduced a while back and for some time, I received a lot of greetings, particularly when flying WT/WTP.
Flying WTP the other week, I noticed the nice CSD lady gave me one and I realised this was the first I'd had in absolutely ages of regular long haul flights.
Do most just not bother doing it?
Dec 7, 2015, 4:14 pm
#2
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Join Date: Mar 2013
Location: Pasadena, CA
Programs: BAEC Gold, Hyatt Plat, Amex Plat.
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My impression is that some CSD/CSM's make a point of it and seem to enjoy talking and meeting with folks in the lesser cabins, while others.... Well, while others have other things to do.
Dec 7, 2015, 4:53 pm
#3
Join Date: Jan 2013
Location: Duchy of Milan
Programs: BA Gold, TK Elite, AZ CFP
Posts: 1,857
I have noticed an increase in personal greetings in the past few months. I guess I was just lucky and had some great crews. It's easy and it doesn't take a lot to perform it, imo this action should be encouraged.
Dec 7, 2015, 6:45 pm
#5
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Dec 7, 2015, 6:45 pm
#6
Join Date: Oct 2004
Location: glasgow, scotland
Programs: BA Executive Club Gold
Posts: 224
I had an 'enjoy your drink, Mr Flyingscotsman' on a domestic the other week. Quite nice as it wasn't forced at all but the Eurofleet CSD (on an A320) clearly knew who the Gold Cards were and had learned the names
Dec 7, 2015, 7:14 pm
#8
Join Date: Jul 2014
Location: Buckinghamshire
Programs: BAEC Gold Guest List, Hilton Honours Diamond, Accor Gold
Posts: 2,303
The only time I have received it in the last year was flying Y to ACE in Feb. After the service, the CSD came down the aisle with his iPad and introduced himself to Gold pax. There were quite a few of us. A young guy, he did it in a professional and friendly manner which was nice.
Dec 7, 2015, 9:37 pm
#10
Join Date: Jul 2014
Location: Sydney
Programs: BAEC Gold, QFF Gold, TK Elite
Posts: 47
Had it a few times on BA, more so when travelling in ET/WT. The most impressive one was the CSD (or equivalent) on a recent MH flight KUL-SYD who shook hands with and greeted by name every passenger in the business cabin! Must have a great memory 
Dec 7, 2015, 10:34 pm
#11
Join Date: Dec 2007
Location: London
Programs: BA Gold
Posts: 570
CSD/CSM greeting for GCH
Personal greeting AND farewell to the entire business cabin from the Purser on Sunday's QF flight from SYD- BKK . Very impressive as he also led o the service throughout the flight.
Dec 7, 2015, 10:42 pm
#12
Join Date: Aug 2009
Location: London, Strathaven
Programs: BA (Gold). Various other statuses
Posts: 1,466
This happened twice recently. The first time we were in economy flying from LHR to Gran Canaria. When the drinks trolley came round the cc said "Would you like a drink Mr Tuff?". Last weekend on a domestic flight up to EDI I hobbled onto the aircraft and asked whether I could put my crutches in the wardrobe. When I said I was in 1D the CC immediately said "Oh are you Mr Tuff?".
Dec 7, 2015, 11:53 pm
#13
Join Date: Jan 2013
Location: UK
Programs: BA Gold, VS Gold, Thai Gold, JetPriviledge
Posts: 175
I had a very smart example on the MF Stuttgart service last week by the girl serving the ET cabin who used the "What can I get you to drink Mr Alwaysfly?" approach which was used again when I went to the loo and as I came returned to my seat " Mr Alwaysfly is there anything else I can get you to drink" She did the same with the lady in front of me - both at the front of the ET cabin.
Dec 8, 2015, 12:21 am
#15
Join Date: May 2012
Location: Ipswich
Posts: 7,543
Interesting. I hadn't considered being addressed by name during service to be the CSD/M greeting. Perhaps the different interpretation partly explains why some people say it happens frequently, while others say it never happens.