Aug 25, 2015, 11:55 am
Last edit by: Tobias-UK
Lounge Guide: British Airways Lounge, Singapore
This guide gives information, reviews and photographs of the newly refurbished British Airways Lounge in Singapore, which opened on Tuesday 25 August 2015.
The lounge features the new British Airways Lounge concept, also available at EDI, GLA, BHD, AMS, IAD, BOS, DXB and CPT.
Opening hours: 15:00 hrs to until the last BA flight, typically 23:00 hrs.
Location: Terminal 1 airside (transit lounge). After the passport control, take the escalators on the left, when facing the Central Plaza, to Level 3. Escalators are by the Tumi store.
Lounge Access: Standard BA and oneworld rules apply, it can be used if flying on another oneworld flight.
Concorde Bar Access: BA First passengers only plus one guest. You get a 4 digit access code card when entering the lounge to operate the door. Concorde Room Cardholders do not have access unless travelling in First on BA.
Facilities: Showers (6), washrooms, food, drink (including alcohol), variety of seating, big screen TV, plenty of power (UK and USB ports), high bench seating, business area, wifi, printer, 2 PCs. No smoking facilities.
Alternative lounges: The Qantas Singapore Lounge is located next door to the British Airways Lounge, and is open for similar hours for all oneworld travellers. If travelling JAL you can use theSATS dnata lounge (as of July 27 2017). The dnata lounge is used by Finnair, nearer gate D30. Malaysia Airlines operate their own Golden Lounge in Terminal 2 and will accept other oneworld travellers, and dnata provide a lounge for Qatar Airways and Sri Lankan Airlines in Terminal 3.
This guide gives information, reviews and photographs of the newly refurbished British Airways Lounge in Singapore, which opened on Tuesday 25 August 2015.
The lounge features the new British Airways Lounge concept, also available at EDI, GLA, BHD, AMS, IAD, BOS, DXB and CPT.
Opening hours: 15:00 hrs to until the last BA flight, typically 23:00 hrs.
Location: Terminal 1 airside (transit lounge). After the passport control, take the escalators on the left, when facing the Central Plaza, to Level 3. Escalators are by the Tumi store.
Lounge Access: Standard BA and oneworld rules apply, it can be used if flying on another oneworld flight.
Concorde Bar Access: BA First passengers only plus one guest. You get a 4 digit access code card when entering the lounge to operate the door. Concorde Room Cardholders do not have access unless travelling in First on BA.
Facilities: Showers (6), washrooms, food, drink (including alcohol), variety of seating, big screen TV, plenty of power (UK and USB ports), high bench seating, business area, wifi, printer, 2 PCs. No smoking facilities.
Alternative lounges: The Qantas Singapore Lounge is located next door to the British Airways Lounge, and is open for similar hours for all oneworld travellers. If travelling JAL you can use the
SIN lounge & Concorde Bar Concept
May 9, 2018, 1:57 am
#181
Join Date: Oct 2013
Location: London, UK
Programs: BAEC GGL/CCR; TK Elite; ITA Executive; Hilton Diamond; Marriott Bonvoy Platinum
Posts: 1,551
So the BA GGL team just came back to me about my question below:
Good afternoon,
I will be flying to LHR from SIN soon. I just qualified for CCR access however I’m not sure I will get my CCR Card posted to my address in Singapore in time for that flight. How do I access the CC Bar in Singapore without having a card?
To my surprise their answer was this:
Dear Mr XX
Thank you for your email.
The Concorde Room card only gains you access to the Concorde lounges in New York and London Heathrow. This therefore means the only way to access the CC Bar in Singapore would be if travelling in First class.
Has something changed recently or are they just missing the point completely?
Thanks for letting me know.
Good afternoon,
I will be flying to LHR from SIN soon. I just qualified for CCR access however I’m not sure I will get my CCR Card posted to my address in Singapore in time for that flight. How do I access the CC Bar in Singapore without having a card?
To my surprise their answer was this:
Dear Mr XX
Thank you for your email.
The Concorde Room card only gains you access to the Concorde lounges in New York and London Heathrow. This therefore means the only way to access the CC Bar in Singapore would be if travelling in First class.
Has something changed recently or are they just missing the point completely?
Thanks for letting me know.
May 9, 2018, 2:05 am
#182
Join Date: Mar 2007
Programs: BA GGL/CCR
Posts: 384
So the BA GGL team just came back to me about my question below:
Good afternoon,
I will be flying to LHR from SIN soon. I just qualified for CCR access however I’m not sure I will get my CCR Card posted to my address in Singapore in time for that flight. How do I access the CC Bar in Singapore without having a card?
To my surprise their answer was this:
Dear Mr XX
Thank you for your email.
The Concorde Room card only gains you access to the Concorde lounges in New York and London Heathrow. This therefore means the only way to access the CC Bar in Singapore would be if travelling in First class.
Has something changed recently or are they just missing the point completely?
Thanks for letting me know.
Good afternoon,
I will be flying to LHR from SIN soon. I just qualified for CCR access however I’m not sure I will get my CCR Card posted to my address in Singapore in time for that flight. How do I access the CC Bar in Singapore without having a card?
To my surprise their answer was this:
Dear Mr XX
Thank you for your email.
The Concorde Room card only gains you access to the Concorde lounges in New York and London Heathrow. This therefore means the only way to access the CC Bar in Singapore would be if travelling in First class.
Has something changed recently or are they just missing the point completely?
Thanks for letting me know.
May 9, 2018, 2:28 am
#183
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,923
Nothing has changed, officially the CCR Card allows access to the CCRs at LHR & JFK only. A courtesy has been extended at DXB and SIN to allow access to the CCBs. There was a time when access was permitted to the CCDR at IAD but that concession was (apparently) offered in error. No access is permitted to the CCDRs or First Dining unless travelling in BA First.
May 9, 2018, 2:46 am
#184
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
Nothing has changed, officially the CCR Card allows access to the CCRs at LHR & JFK only. A courtesy has been extended at DXB and SIN to allow access to the CCBs. There was a time when access was permitted to the CCDR at IAD but that concession was (apparently) offered in error. No access is permitted to the CCDRs or First Dining unless travelling in BA First.
May 9, 2018, 2:56 am
#185
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,923
I’m sure you’re correct. However, as a GGL (with CCR) since its inception, I have never received any communication from BA (nor seen any indication on BA.com) to indicate I have access to CCBs or that suggests anything other than my eligibility to access the CCRs at LHR and JFK.
May 9, 2018, 3:51 am
#186
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
I’m sure you’re correct. However, as a GGL (with CCR) since its inception, I have never received any communication from BA (nor seen any indication on BA.com) to indicate I have access to CCBs or that suggests anything other than my eligibility to access the CCRs at LHR and JFK.
Last edited by sxc; May 9, 2018 at 4:19 am
May 9, 2018, 5:16 am
#187
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,941
May 9, 2018, 6:01 am
#188
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
May 9, 2018, 6:20 am
#189
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,923
In fact BA's lounge access guide specifically states that the CCR card only grants access to the CCRs at LHR (including the arrivals CCDR when arriving long haul) and JFK. It goes on to say that the CCR Card is not valid for any other lounge. So whilst access to the two CCBs has been routinely granted to CCR Cardholders, this appears to be a courtesy rather than a right and something that has not been relayed to CCR Cardholders.
My personal view is that CCR Cardholders should be granted access to all Concorde branded facilities (Rooms, Bars and Dining) to provide consistency. It does seem rather perverse that we are allowed in the CCRs, the CCBs and the Concorde Dining Room in the Arrivals Lounge when travelling in any cabin but we are not allowed to enjoy access to the CCDRs at BOS and IAD unless travelling in First.
May 9, 2018, 6:44 am
#190
FlyerTalk Evangelist
Join Date: Dec 2004
Programs: CX Green, QF Platinum, BAEC Silver, Hyatt Glob
Posts: 10,780
@Tobias-UK just FYI this is the wording of oneworld.com
“Access to the Concorde Bar is restricted to those travelling in British Airways First Class and Concorde Card Holders only.”
“Access to the Concorde Bar is restricted to those travelling in British Airways First Class and Concorde Card Holders only.”
Aug 27, 2018, 7:57 am
#191
Join Date: Aug 2010
Location: Gloucestershire
Programs: BA Gold (ex-GGL, maybe future Silver), Hilton Diamond
Posts: 6,197
Just another data point - was shown the lounge access guide after being turned away. OneWortd website still states we have access, internal policy states otherwise.
Seems inconsistent and very short sighted indeed.
Seems inconsistent and very short sighted indeed.
Aug 27, 2018, 8:00 am
#192
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,517
Yep asked and told no too. Qf is better anyway
Aug 27, 2018, 8:06 am
#194
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,517
Enjoy the grilled dory!
Aug 27, 2018, 9:02 am
#195
Join Date: Jul 2011
Programs: BA Gold
Posts: 629