Inconsistently between travelex and AVIOS collection?
Aug 23, 2015, 7:15 am
#1
Original Poster
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
Inconsistently between travelex and AVIOS collection?
Has anyone had same experience? No issues in getting BAEC card swept for preorder at BA lounge S but land side T5 jobsworth would not swipe saying only works for wall ups. Nonsense? I have confirmation for avios appointed. I just hate inconsistency in this country.
Aug 23, 2015, 7:20 am
#3
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Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
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Hi nivsey,
From here;
https://www.travelex.co.uk/services/...and-conditions
It looks like the 2nd agent was correct , the avios offer is for walk up customers only.
Regards
TBS
From here;
https://www.travelex.co.uk/services/...and-conditions
It looks like the 2nd agent was correct , the avios offer is for walk up customers only.
Regards
TBS
Aug 23, 2015, 8:40 am
#6
Join Date: Oct 2011
Location: London
Programs: BA Silver
Posts: 1,282
It's a good idea as the cashier that credited the Avios incorrectly could be briefed on the correct policy. This would avoid any other customers being inconvenienced.
Aug 23, 2015, 1:25 pm
#8
Original Poster
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
Have a breakdown every time Hiddy...for sure! Yes next time at travelex I shall puty hands up and say I am as guilty and demand that they remove the AVIOS from me. Guess there is no thing as a free lunch and reminder to self to just get currency as required on main street Gib...often better rates for many currencies anyway...
Aug 23, 2015, 1:27 pm
#9
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Aug 23, 2015, 1:58 pm
#10
Join Date: Mar 2010
Location: West Sussex
Programs: BA Silver, Hilton Diamond, IHG Plat Amb, etc..
Posts: 15
Inconsistently between travelex and AVIOS collection?
Totally agree with TEX277. Describing a low paid employee, who has no power of discretion as a 'jobsworth' for following the correct procedure is ridiculous. Staff working for firms such as Travelex get it from both ends -misinformed, self entitled customers on one side and an aggressive bullying management at the other. Just my thoughts.
Aug 23, 2015, 2:13 pm
#11
FlyerTalk Evangelist
Join Date: Oct 2001
Location: Falkirk, Scotland,VS Red, BA Gold, HH Diamond,UK Amex Plat
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Posts: 17,907
Hi,
The airport walk up rate is always pretty poor IMHO compared to high street rates ( the only good thing is the buy back guarantee at the rate you purchased it at.
The BAEC/ moneycorp pre order to collect at the airport offer is useless ( unless you fly from Birmingham airport
I think a few years ago the BAEC tied up with travelex to do pre orders at airports and then the partnership moved to Amex/Moneycorp and now it seems to be moving back to Travelex.
Regards
TBS
The airport walk up rate is always pretty poor IMHO compared to high street rates ( the only good thing is the buy back guarantee at the rate you purchased it at.
The BAEC/ moneycorp pre order to collect at the airport offer is useless ( unless you fly from Birmingham airport
I think a few years ago the BAEC tied up with travelex to do pre orders at airports and then the partnership moved to Amex/Moneycorp and now it seems to be moving back to Travelex.
Regards
TBS