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New Boarding Process- has anyone noticed an improvement?

New Boarding Process- has anyone noticed an improvement?

Old May 29, 2016, 3:06 pm
Join Date: Mar 2007
Programs: BAEC GFL, GGL, CCR; Marriott PFL, Ambassador; Hilton Diamond
Posts: 1,067
Just seen this thread and maybe its already been pointed out but BA does sponsor Rugby so it seems to me the boarding scrum is appropriate
mjack99 is offline  
Old May 29, 2016, 4:10 pm
Join Date: Apr 2015
Programs: BA Gold, Virgin Atlantic Silver
Posts: 13
NAP - LGW: Priority lane already had a snaking queue when I got to the gate. C/E was called first but not enforced, the scrum just shuffled forward, always feel slightly awkward leaving the queue and pushing to the front waving boarding card. Not a huge amount of difference at NAP as its generally a bus gate.

Surely the easy way to avoid the scrum is for gate staff to quickly police the priority queue prior to commencing boarding (just as CX does ).
eastboundbooking is offline  

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