New Boarding Process- has anyone noticed an improvement?
Aug 21, 2015, 11:21 am
#61
Ambassador, British Airways Executive Club, easyJet and Ryanair
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At LHR yesterday on short haul they announced and commenced general boarding whilst there were at least 20 passengers in the Fast Track line.
Aug 21, 2015, 11:40 am
#63
Moderator: British Airways Executive Club
Join Date: Jan 2009
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Posts: 22,127
CE/Gold were called first. However, enforcement still seems to be poor. Anyone coming up to the desk was allowed to go through regardless of whether they were entitled to do so under the new priority system or not.
In addition I witnessed some ridiculous size of cabin baggage at T5, although not on my flight.
In addition I witnessed some ridiculous size of cabin baggage at T5, although not on my flight.
Last edited by LTN Phobia; Aug 21, 2015 at 11:55 am
Aug 21, 2015, 11:48 am
#64
Join Date: Jun 2015
Location: The Hague/London
Programs: BA GGL/CCR, BA LTG, Hilton Diamond, FB Platinum, EK Gold
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Today on LHR-AMS flight, boarding was called CE, Gold, Silver etc, no change. Saw people boarding with enormous bags. Two guys in row 1 next to me had at least 3(!) large bags, absolutely ridiculous! Captain anounced at some point that boarding was going too slow...wonder why....?
Aug 21, 2015, 2:00 pm
#65
Join Date: Dec 2009
Location: Aberdeen
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On the 1316 from LHR-ABZ last night, boarding was called by status group(BizUK/Gold, then Silvers, then Bronze etc) Seemed to be well observed, saw a few silvers in first batch but they may have been on Biz UK tickets. Yellow tags being handed out at top of jetbridge (gate 9 on this occasion), no checking of size limits though, but very noticeable no one had more that 2 items as far as I saw.
I notice there is now a smaller red cage in the size checker in the check area so you can confirm your bag size.
Overall an improvement
I notice there is now a smaller red cage in the size checker in the check area so you can confirm your bag size.
Overall an improvement
Aug 21, 2015, 2:23 pm
#66
Join Date: Aug 2012
Location: Provincie Antwerpen, Vlaanderen, België
Programs: MUCCI Gold
Posts: 2,512
Today on LHR-AMS flight, boarding was called CE, Gold, Silver etc, no change. Saw people boarding with enormous bags. Two guys in row 1 next to me had at least 3(!) large bags, absolutely ridiculous! Captain anounced at some point that boarding was going too slow...wonder why....?
Aug 21, 2015, 2:55 pm
#67
Join Date: Dec 2014
Location: HPN
Posts: 352
There's never any consistency at JFK - sometimes they leave Bronzes out of priority boarding altogether, and when I last flew over, albeit just before the new procedures, they did exactly what you described PLUS "premium economy"
Aug 21, 2015, 3:06 pm
#69
Join Date: Jul 2013
Location: scotland/EDI
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three days in and what has been said here and on the other thread relating to this Is------INCONSISTENT
new systems like this when introduced can only work if they are applied in a consistent manner at all locations no exceptions no excuses
new systems like this when introduced can only work if they are applied in a consistent manner at all locations no exceptions no excuses
Aug 21, 2015, 3:07 pm
#70
Ambassador, British Airways Executive Club, easyJet and Ryanair
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It appears that the new procedure is not bring effectively followed.
Last edited by Tobias-UK; Aug 21, 2015 at 3:26 pm
Aug 21, 2015, 3:10 pm
#71
Join Date: Apr 2015
Location: Paris
Programs: Flying Blue Plat, BA Gold
Posts: 48
As basically everyone (aside from the IB flights) in T5 is travelling with BA, then surely BA should get some of the 'roaming' staff to pick out the people around the terminal with excessive baggage and check their bags in at the CS desk.
I type this as I'm watching a woman walking down T5 concourse with a roll aboard, a backpack, and THREE very large Fortnum and Mason duty free bags. She can barely carry it all, but I bet it all gets in the cabin...
As for the trials I'm generally board 'at my own leisure' so haven't witnessed anything yet.
I type this as I'm watching a woman walking down T5 concourse with a roll aboard, a backpack, and THREE very large Fortnum and Mason duty free bags. She can barely carry it all, but I bet it all gets in the cabin...
As for the trials I'm generally board 'at my own leisure' so haven't witnessed anything yet.
Aug 21, 2015, 4:04 pm
#72
Join Date: Jun 2015
Location: The Hague/London
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Aug 21, 2015, 4:28 pm
#73
Join Date: Aug 2010
Location: UK
Posts: 1,736
They were enforcing priority boarding today at LHR-LBA. Did priority by status- saw a couple then told they couldnt use the priority as not gold/silver etc
Then boarded by row. That was being enforced and they were stopping them all if not in the rows called. That meant the queue to board was full of those being made to wait and passengers had to thread past them in the corral.
Only 2nd bags were being tagged and the plane wasn't full so there wasn't an issue with hand luggage fitting in.
Then boarded by row. That was being enforced and they were stopping them all if not in the rows called. That meant the queue to board was full of those being made to wait and passengers had to thread past them in the corral.
Only 2nd bags were being tagged and the plane wasn't full so there wasn't an issue with hand luggage fitting in.
Aug 21, 2015, 4:36 pm
#74
Join Date: Aug 2002
Location: YYZ
Programs: BA Gold/Marriott Gold/HH Diamond/IC Plat Amba
Posts: 5,989
Why not just do zoned boarding like AC where your zone is already on your boarding pass? Seems to work quite well. On BA Zone 1 would start boarding after the first 100 or so passengers who require assistance or extra time to board.
Aug 21, 2015, 7:39 pm
#75
Join Date: Feb 2008
Location: Canada
Programs: BA Silver
Posts: 1,254
Sitting in the lounge at YYZ listening to the boarding announcements for the delayed earlier flight. They called pre-boarding, and then everyone else. Possible that once people got down there, the gate attendants were boarding according to the new procedure, but I doubt it.