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New Boarding Process- has anyone noticed an improvement?

New Boarding Process- has anyone noticed an improvement?

Old Sep 12, 2015, 11:02 am
  #196  
 
Join Date: Aug 2009
Posts: 645
Originally Posted by Genius1
They would never invite cabins to board that weren't present on the aircraft*

*Except the GVA flight I heard yesterday being announced with World Traveller Plus
Indeed, but I think as they remain listed as the top two on the blue board at fast track, the passengers were arguing for it.
JamieT is offline  
Old Sep 12, 2015, 11:05 am
  #197  
 
Join Date: Jul 2013
Location: The World ;-)
Programs: OneWorld, Star Alliance, SkyTeam, AMEX
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Originally Posted by MADPhil
There is a long thread about bus boarding - it's hard to know what good fast track to the bus would do as you will stuffed down one end and last off!
I see, I am not particularly bothered, more surprised. I was expecting a separate bus for priority PAX.
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Old Sep 12, 2015, 11:44 am
  #198  
 
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Gold
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Originally Posted by johnspenceruk
I see, I am not particularly bothered, more surprised. I was expecting a separate bus for priority PAX.
There's a lot of discussion about that too!
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Old Sep 13, 2015, 5:08 am
  #199  
 
Join Date: Jan 2007
Posts: 4,727
Originally Posted by johnspenceruk
I see, I am not particularly bothered, more surprised. I was expecting a separate bus for priority PAX.
Air France does this but I've never seen BA do it!
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Old Sep 13, 2015, 5:12 am
  #200  
 
Join Date: Jun 2012
Location: Oslo
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Originally Posted by flashware
Air France does this but I've never seen BA do it!
Happen to me once at LHR, first time I was in CE and bussed, I thought it was standard.
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Old Sep 16, 2015, 4:58 am
  #201  
 
Join Date: Dec 2014
Location: HPN
Posts: 352
Just boarded the 180 at JFK (Sep 16). As usual it was infants & special needs, club and first and "BAEC members and OneWorld partners" all called together. Note "BAEC members" not even specifying gold/silver/bronze. So blues as well?

Fairly empty flight though, and I'd barely passed the gate agent when they began general boarding from the back.
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Old Sep 16, 2015, 5:08 am
  #202  
 
Join Date: Mar 2014
Location: Hampshire/Phoenix
Programs: BAEC Silver
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Great boarding at Dulles on Sunday, announcement in the Lounge that First would use Gate 42 and others Gate 44. When we arrived at Gate 42 it said First rows 1-4, brilliant no queuing, and our own air bridge, just how it should be.
Can't say the same for passport control and security. 3 desks open for passports, 2 for premium and 1 for others and then only 2 places open for security, there were 100's waiting and it took us at least 45 minutes. What a farce.
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Old Sep 16, 2015, 1:04 pm
  #203  
 
Join Date: Oct 2005
Programs: BA Gold
Posts: 1,356
5th September. LHR-MRS: new process announced on tannoy, but no checks at gate.

15th September. MRS-LHR: old process, old signs, scrum at the gate.
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Old Sep 16, 2015, 1:12 pm
  #204  
 
Join Date: Sep 2010
Location: Las Vegas
Programs: BA Gold; Hilton Honors Diamond
Posts: 3,257
I flew BA1402 to MAN yesterday and we had the new announcement at the gate, but no obvious change in terms of how hand baggage was managed. I didn't see anyone tagging bags. We were 30 or late pushing back awaiting passengers delayed in security and from what I could see from my vantage point in 1D we had the usual scrum and issues with too many bags!
Geordie405 is offline  
Old Sep 16, 2015, 1:44 pm
  #205  
 
Join Date: Apr 2014
Location: TXL
Programs: BA
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i flew BA206 MIA - LHR

New Boarding was: First / Club / WT+ / WT over Row 40 .... without any Status Boarding.

Big Chaos because the Status Passengers always try to go but where send back even with the wrong Row in WT Cabin.
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Old Sep 16, 2015, 2:28 pm
  #206  
 
Join Date: Mar 2005
Location: Seattle
Programs: BA GGL & LTG, EK Silver, HHonors Lifetime Diamond; Proudly Mucci Free - total nonsense
Posts: 862
This situation is perhaps buried in the 14 pages of thread but I'm wondering if anyone has real experience of how the process works in this instance. Situation is 3 pax on same flight, in shorthaul Y:

Passenger 1: GCH
Passenger 2: SCH, on different PNR from Passenger 1
Passenger 3: no status, on same PNR as Passenger 2. Child.

All same family.

So - when is the earliest they can board? With passenger 1? Or do they have to board with passenger 3?
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Old Sep 22, 2015, 8:53 am
  #207  
 
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
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MAN to LHR today.
First boarding announcement:

"We invite our priority customers to board at this time, being BA executive club gold, silver and bronze and their one world equivalents."

No business uk or graded status level. All passengers permitted through boarding pass inspection irrespective of status (2 of my group boarded next to me and they have no status, without mentioning they were with me.)
No yellow tags at check in or gate. Very obvious oversized hard aluminium wheely cases plus personal bags allowed on with no queries.
Probably 80% load, so no problems.
However, either there is a policy or there isn't. I don't particularly care as my hand baggage tends to be minimal. It would appear to be implemented on a gate agent discretionary rather than a mandatory process.
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Old Sep 25, 2015, 5:35 am
  #208  
 
Join Date: Jan 2007
Location: Canary Wharf, London
Programs: MyWaitrose, IC Spire Ambassador, Hilton Diamond & BAEC Gold
Posts: 2,695
Last night at EDI. no announcement made. As soon as the screen showed boarding a man rushed forward and thrust his BP in the agents hand exclaiming how the screen showed boarding. She wasn't ready, and after shouting down the stairs to see if they were ready, she started scanning and letting people through. No checks of any status made.
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Old Sep 25, 2015, 5:45 am
  #209  
 
Join Date: Sep 2013
Location: London
Programs: BA Gold; FB Silver; SPG; IHG Gold
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Originally Posted by rjn21
MAN to LHR today.
First boarding announcement:

"We invite our priority customers to board at this time, being BA executive club gold, silver and bronze and their one world equivalents."

No business uk or graded status level. All passengers permitted through boarding pass inspection irrespective of status (2 of my group boarded next to me and they have no status, without mentioning they were with me.)
No yellow tags at check in or gate. Very obvious oversized hard aluminium wheely cases plus personal bags allowed on with no queries.
Probably 80% load, so no problems.
However, either there is a policy or there isn't. I don't particularly care as my hand baggage tends to be minimal. It would appear to be implemented on a gate agent discretionary rather than a mandatory process.
Poor show. Totally agree- there is either a policy or there isn't. Rules should be applied consistently otherwise you get total chaos. BA need to sort this out.
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Old Sep 25, 2015, 6:02 am
  #210  
 
Join Date: Feb 2012
Programs: BA LifetimeGold GGL/CCR
Posts: 1,140
Originally Posted by rjn21
MAN to LHR today.
First boarding announcement:

"We invite our priority customers to board at this time, being BA executive club gold, silver and bronze and their one world equivalents."

No business uk or graded status level. All passengers permitted through boarding pass inspection irrespective of status (2 of my group boarded next to me and they have no status, without mentioning they were with me.)
No yellow tags at check in or gate. Very obvious oversized hard aluminium wheely cases plus personal bags allowed on with no queries.
Probably 80% load, so no problems.
However, either there is a policy or there isn't. I don't particularly care as my hand baggage tends to be minimal. It would appear to be implemented on a gate agent discretionary rather than a mandatory process.
BA is unable to enforce its own new hand baggage policy and its new boarding procedure. Boarding procedure and hand baggage allowance are now function of local conditions, the load of the plane, the mood of the gate agents. I have the impression that some BA gate agents want to make a statement to their management. For the pax, it is plain inconsistency.
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