New Boarding Process- has anyone noticed an improvement?
Sep 10, 15, 7:28 am
#181
FlyerTalk Evangelist
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,733
The boarding at T5 on my MAN flight a couple of days ago was astonishingly well policed. The usual huge priority queue was present but after pre-boarding (replete with a family of 12 Somalians who would appear never to have travelled by plane before) completed, it was BUK and Gold only and boarding passes were inspected to proceed. That cut out a lot of the queue for me (although I did here a few people whinging about having flown in F etc. etc as I passed them).
My earlier flight from DUB had similar announcements but less proactive policing of the queue.
My earlier flight from DUB had similar announcements but less proactive policing of the queue.
Sep 10, 15, 7:50 am
#182
Join Date: Nov 2010
Location: Bristol
Programs: BA GGL, UA Plat, DL Plat, Hilton Diamond
Posts: 2,380
BA2759 AMS-LGW today.
New boarding order announced and strictly enforced: a couple of Silvers were a bit grumpy about being asked to stand to one side to let us through
Unfortunately, then sat on board G-EUOB in a muck sweat having been seat-shifted to row 13 at OLCI. Unlucky for me as this row has no oveehead air vent
Oh well at least I have plenty of time at Gatwick to cool down as my connection is currently showing a 90-minute delay...
Win some, lose some
New boarding order announced and strictly enforced: a couple of Silvers were a bit grumpy about being asked to stand to one side to let us through
Unfortunately, then sat on board G-EUOB in a muck sweat having been seat-shifted to row 13 at OLCI. Unlucky for me as this row has no oveehead air vent
Oh well at least I have plenty of time at Gatwick to cool down as my connection is currently showing a 90-minute delay...
Win some, lose some
Sep 11, 15, 7:58 am
#183
Join Date: Dec 2014
Location: UK
Programs: British Airways Gold, IHG Spire Elite, HHonours Gold.
Posts: 403
Today's BA1334 LHR to NCL. Absolute free for all. Boarding gold silver bronze and others via both queues. Announcements made but not adhered to and the fast track queue went from gate 22 down towards the pub. Absolutely ridiculous. Someone needs educating and this either needs implementing strictly or scraped completely because at the minute it's just not being enforced.
Sep 11, 15, 4:36 pm
#185
Join Date: Aug 2010
Location: Sheffield, UK
Programs: BA - Silver,Hilton-Diamond, IHG - PlatAmb, GHA - Plat
Posts: 766
On Yesterdays BA1396 (LHR-MAN), a bronze was turned away at the desk, and told it was only OWE/OWS and Business UK, he didnt look too happy about it..
So it must be down to which GA's you get..
So it must be down to which GA's you get..
Sep 11, 15, 6:03 pm
#186
Join Date: Apr 2012
Location: New York City
Programs: DL: Platinum, UA: Silver, AMEX Plat, Hyatt: Globalist and Marriott: LF Titanium Elite & Ambassador
Posts: 1,251
DUB - LHR flight was well enforced and the GA asking only BA Gold, OWE or CE to board initially first then Silver.
Sep 12, 15, 1:03 am
#187
Join Date: Sep 2007
Location: London
Posts: 1,517
LGW to GLA yesterday evening. Unusually for a domestic out if LGW, we didn't board in the 55 area. There was a boarding announcement - boarding by seat row number (with status card holders only mentioned a few seconds later as an afterthought). But no effort to police it, so boarding was a total free for all. Took almost 25 minutes to eventually load a full 319.
Sep 12, 15, 8:35 am
#188
Join Date: Aug 2009
Posts: 631
LHR-EDI had both the boarding process and new hand luggage rules enforced. A couple of silvers were turned away when only golds had been called, and then I also saw non status pax who came down fast track lane being turned away during the bronze-back rows group, as they boarded bronzes using the fast track first.
There was no call for FIRST or Club World -boarding started with golds & business UK - that seemed to upset a couple of people on premium connections who didn't have business UK tickets.
There was no call for FIRST or Club World -boarding started with golds & business UK - that seemed to upset a couple of people on premium connections who didn't have business UK tickets.
Sep 12, 15, 8:38 am
#189
FlyerTalk Evangelist
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, LX Frequent Traveller, IHG Diamond Elite Ambassador, Hilton Gold, Accor Silver
Posts: 15,891
*Except the GVA flight I heard yesterday being announced with World Traveller Plus
Sep 12, 15, 10:11 am
#190
Join Date: Nov 2009
Location: BOS
Programs: BA Silver, Mucci
Posts: 5,289
Excellent boarding at DUB this morning with three queues. One for J and gold, another for Silver and bronze then a third queue for general boarding. Interestingly the silver queue wasn't signed at all so when the gate agent came down the fast track queue and kicked out Silvers they thought they had to join the general boarding queue ....... until she opened the silver queue. I had a quick chat with the gate agent who said that the new rules were a huge help and boarding was now much better at DUB (ten out of ten for her, she really knows what she is doing and carries out her role in an exemplary manner). Boarding was duly completed very quickly using this method and the captain came on the PA to thank everyone for boarding so promptly. It really is the gate agent who needs thanks.
What a good start to my first ex-DUB!
What a good start to my first ex-DUB!
Sep 12, 15, 10:19 am
#191
Join Date: Jun 2010
Location: USA and UK
Programs: British Airways Executive Club Silver, Alitalia Freccia Alata
Posts: 1,351
HAM enforced
BRU enforced
TLS enforced
LCY- seems to flaunt the rules as per the usual
LHR- all flight since the change have been enforced
FRA enforced
BRU enforced
TLS enforced
LCY- seems to flaunt the rules as per the usual
LHR- all flight since the change have been enforced
FRA enforced
Sep 12, 15, 10:41 am
#192
Join Date: Jul 2013
Location: The World ;-)
Programs: OneWorld, Star Alliance, SkyTeam, AMEX
Posts: 322
Just curious, not a big deal, but I had a flight from gate A10 at LHR T5. Is this normal not to have priority boarding for gates with buses?
Edit: sorry if this has been answered before ;-) I just had a strange feeling of deja vu asking this question...
Edit: sorry if this has been answered before ;-) I just had a strange feeling of deja vu asking this question...
Last edited by johnspenceruk; Sep 12, 15 at 10:50 am
Sep 12, 15, 10:44 am
#193
Join Date: Aug 2009
Location: London, Strathaven
Programs: BA (Gold). Various other statuses
Posts: 1,465
LGW - BCN yesterday: Club Europe, Gold ( and OWE) and Silver ( and OWE) all called together. Some people had no yellow tags, some had one and some had two. Fortunately all the hand luggage fitted.
Sep 12, 15, 10:58 am
#194
Join Date: Aug 2010
Location: Sheffield, UK
Programs: BA - Silver,Hilton-Diamond, IHG - PlatAmb, GHA - Plat
Posts: 766
Its supposed to have Priority Boarding but it very rarely happens in my experience..
Sep 12, 15, 11:00 am
#195
Join Date: Sep 2013
Location: MSN
Programs: AA, BAEC Silver
Posts: 3,787
There is a long thread about bus boarding - it's hard to know what good fast track to the bus would do as you will stuffed down one end and last off!
