New Boarding Process- has anyone noticed an improvement?
Aug 31, 15, 7:22 am
#151
Join Date: Dec 2013
Location: Aberdeen
Programs: BA Gold, Hilton Diamond, Accor Gold
Posts: 750
She usually travels with me so won't know what to do with herself without lounge access and priority boarding! Mind you, she could road test the new Aspire T5 for me and report back - she has a PP card. I know, spoilt rotten.
Aug 31, 15, 12:10 pm
#152
Join Date: Aug 2009
Location: London, Strathaven
Programs: BA (Gold). Various other statuses
Posts: 1,463
No signage at EDI today and no separate queue for fast track. Those with young children and those requiring assistance were invited forward first. Two people in wheelchairs came forward to the surpirse of the gate crew as they would have to negotiate the steps up to the aircraft. They had not requested assistance. Then Golds, Silvers one Oneworld Equivalents were asked forward with no mention of Silver. All the announcements were made by pre-recorded messages.
Aug 31, 15, 12:57 pm
#154
Join Date: Jan 2007
Posts: 4,450
Departed AMS today, CE / Gold / OWE were invited to board first, then Silver, then Ruby, then the rest...... As we were one of the first to board I'm not sure how it all panned out but the chap manning the queue did appear to be checking/confirming your right to board at the right time.
Aug 31, 15, 1:28 pm
#155
Join Date: Jul 2012
Posts: 1,847
Originally Posted by tuff
No signage at EDI today and no separate queue for fast track. Those with young children and those requiring assistance were invited forward first. Two people in wheelchairs came forward to the surpirse of the gate crew as they would have to negotiate the steps up to the aircraft. They had not requested assistance. Then Golds, Silvers one Oneworld Equivalents were asked forward with no mention of Silver. All the announcements were made by pre-recorded messages.
The pre-recorded announcements at EDI were never updated since priority boarding for Bronze was introduced. So Bronze card holders who have been to EDI before should have probably come forward as usual?
The mixture of boarding processes going on at the moment (and the specific inconsistency in EDI) really adds confusion, and it might help to state "We are boarding xxx now, and yyy next".
Aug 31, 15, 3:51 pm
#156
Join Date: Aug 2009
Location: London, Strathaven
Programs: BA (Gold). Various other statuses
Posts: 1,463
Originally Posted by tuff
. Then Golds, Silvers one Oneworld Equivalents were asked forward with no mention of Silver. All the announcements were made by pre-recorded messages.
Sep 1, 15, 2:44 pm
#157
Join Date: May 2009
Location: London
Programs: BAEC GGL & CCR
Posts: 59
Newcastle
No changes noticed at the weekend on Sunday up to Newcastle, Business UK/Gold/Silver/Bronze all called at once from A11, quite a lot of them too. Returning Monday just a priority boarding and everyone rushed at once. For once travelling with no luggage so was going to board last minute but then decided to see if any boarding changes would be enforced. Sadly no!
Off to Philly on Thursday will have to check out if that boards using the new system.
Off to Philly on Thursday will have to check out if that boards using the new system.
Sep 1, 15, 4:17 pm
#158
Join Date: Jun 2015
Location: The Hague/London
Programs: BA GGL/CCR, BA LTG, Hilton Diamond, FB Platinum, EK Gold
Posts: 333
This evening flying from AMS the new boarding was announced: CE/Gold but then as we started to board the 'old' tape was played as well: 'we invite gold, silver, bronze etc....'. Passenger in front of me was silver and was allowed to board. So, in short, mix of old and new. Departed on time though and in the end that's all that counts for me....
Sep 2, 15, 3:07 pm
#159
Join Date: Feb 2009
Location: Chelsea
Programs: BA Gold
Posts: 1,189
The full drill today ex-LHR to EDI. Very clear, pointed announcements - Business UK/Gold/Silver/Bronze/back rows/middle ones/front etc - which seemed to be followed by most.
What surprised me most was boarding right at the end - perhaps third last on - and encountering no queue on the airbridge as opposed to the more usual 'this flight is closing and we invite you to stand in a queue of fifty people on the jetty'.
So thumbs up from me based on the experience today.
What surprised me most was boarding right at the end - perhaps third last on - and encountering no queue on the airbridge as opposed to the more usual 'this flight is closing and we invite you to stand in a queue of fifty people on the jetty'.
So thumbs up from me based on the experience today.
Sep 2, 15, 4:53 pm
#161
FlyerTalk Evangelist
Join Date: Dec 2003
Location: MAN and LON
Programs: Mucci, BAEC LT Gold, HH Dia, MR LT Plat, IHG Diamond Amb, Amex Plat
Posts: 13,731
Originally Posted by JamieABZ
She usually travels with me so won't know what to do with herself without lounge access and priority boarding! Mind you, she could road test the new Aspire T5 for me and report back - she has a PP card. I know, spoilt rotten.
Sep 2, 15, 5:15 pm
#162
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 10,106
Originally Posted by Land-of-Miles
Spoiled is when your wife has a GGL card paid for at your expense
. Or maybe the word is sponsored.
Sep 3, 15, 4:52 am
#164
Join Date: Nov 2002
Location: London, UK
Programs: BA Gold (and other non-status plastic)
Posts: 1,839
Originally Posted by Upupintheair
This evening flying from AMS the new boarding was announced: CE/Gold but then as we started to board the 'old' tape was played as well: 'we invite gold, silver, bronze etc....'. Passenger in front of me was silver and was allowed to board. So, in short, mix of old and new. Departed on time though and in the end that's all that counts for me....
)
Sep 3, 15, 1:25 pm
#165
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,633
[QUOTE=flashware;25356502]Departed AMS today, CE / Gold / OWE were invited to board first, then Silver, then Ruby, then the rest...... As we were one of the first to board I'm not sure how it all panned out but the chap manning the queue did appear to be checking/confirming your right to board at the right time.[/QUOTE
Had same experience last couple of days to and from Amsterdam. Seems like the norm on this route.
Had same experience last couple of days to and from Amsterdam. Seems like the norm on this route.
