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New Boarding Process- has anyone noticed an improvement?

New Boarding Process- has anyone noticed an improvement?

Old Aug 31, 2015, 7:22 am
  #151  
 
Join Date: Dec 2013
Location: Aberdeen
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She usually travels with me so won't know what to do with herself without lounge access and priority boarding! Mind you, she could road test the new Aspire T5 for me and report back - she has a PP card. I know, spoilt rotten.
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Old Aug 31, 2015, 12:10 pm
  #152  
 
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No signage at EDI today and no separate queue for fast track. Those with young children and those requiring assistance were invited forward first. Two people in wheelchairs came forward to the surpirse of the gate crew as they would have to negotiate the steps up to the aircraft. They had not requested assistance. Then Golds, Silvers one Oneworld Equivalents were asked forward with no mention of Silver. All the announcements were made by pre-recorded messages.
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Old Aug 31, 2015, 12:49 pm
  #153  
 
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Originally Posted by tuff
Then Golds, Silvers one Oneworld Equivalents were asked forward with no mention of Silver.
Do you mean no mention of Bronze / Ruby ?
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Old Aug 31, 2015, 12:57 pm
  #154  
 
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Departed AMS today, CE / Gold / OWE were invited to board first, then Silver, then Ruby, then the rest...... As we were one of the first to board I'm not sure how it all panned out but the chap manning the queue did appear to be checking/confirming your right to board at the right time.
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Old Aug 31, 2015, 1:28 pm
  #155  
 
Join Date: Jul 2012
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Originally Posted by tuff
No signage at EDI today and no separate queue for fast track. Those with young children and those requiring assistance were invited forward first. Two people in wheelchairs came forward to the surpirse of the gate crew as they would have to negotiate the steps up to the aircraft. They had not requested assistance. Then Golds, Silvers one Oneworld Equivalents were asked forward with no mention of Silver. All the announcements were made by pre-recorded messages.
Sound like the old procedure, not the new one.

The pre-recorded announcements at EDI were never updated since priority boarding for Bronze was introduced. So Bronze card holders who have been to EDI before should have probably come forward as usual?

The mixture of boarding processes going on at the moment (and the specific inconsistency in EDI) really adds confusion, and it might help to state "We are boarding xxx now, and yyy next".
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Old Aug 31, 2015, 3:51 pm
  #156  
 
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Originally Posted by tuff
. Then Golds, Silvers one Oneworld Equivalents were asked forward with no mention of Silver. All the announcements were made by pre-recorded messages.
Oops. I should have said there was no mention of bronze. Also, I overheard the despatcher say that a couple was complaining because there was no priority boarding for them and they thought they were booked in business class as they had a connecting flight. I suppose if you don't know better then you might well miss out on the lounge as well as priority boarding and also be disappointed by the lack of a "business class" seat on your connecting flight. Unless you were told/knew otherwise would you be expected to know better?
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Old Sep 1, 2015, 2:44 pm
  #157  
 
Join Date: May 2009
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Newcastle

No changes noticed at the weekend on Sunday up to Newcastle, Business UK/Gold/Silver/Bronze all called at once from A11, quite a lot of them too. Returning Monday just a priority boarding and everyone rushed at once. For once travelling with no luggage so was going to board last minute but then decided to see if any boarding changes would be enforced. Sadly no!

Off to Philly on Thursday will have to check out if that boards using the new system.
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Old Sep 1, 2015, 4:17 pm
  #158  
 
Join Date: Jun 2015
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This evening flying from AMS the new boarding was announced: CE/Gold but then as we started to board the 'old' tape was played as well: 'we invite gold, silver, bronze etc....'. Passenger in front of me was silver and was allowed to board. So, in short, mix of old and new. Departed on time though and in the end that's all that counts for me....
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Old Sep 2, 2015, 3:07 pm
  #159  
 
Join Date: Feb 2009
Location: Chelsea
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The full drill today ex-LHR to EDI. Very clear, pointed announcements - Business UK/Gold/Silver/Bronze/back rows/middle ones/front etc - which seemed to be followed by most.

What surprised me most was boarding right at the end - perhaps third last on - and encountering no queue on the airbridge as opposed to the more usual 'this flight is closing and we invite you to stand in a queue of fifty people on the jetty'.

So thumbs up from me based on the experience today.
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Old Sep 2, 2015, 3:58 pm
  #160  
 
Join Date: Jul 2006
Location: Bloomsbury
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Announced as new boarding procedure tonight at T5 and enforced ... All went very smoothly ... Dare I say a genuine enhancement?
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Old Sep 2, 2015, 4:53 pm
  #161  
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Originally Posted by JamieABZ
She usually travels with me so won't know what to do with herself without lounge access and priority boarding! Mind you, she could road test the new Aspire T5 for me and report back - she has a PP card. I know, spoilt rotten.
Spoiled is when your wife has a GGL card paid for at your expense
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Old Sep 2, 2015, 5:15 pm
  #162  
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Originally Posted by Land-of-Miles
Spoiled is when your wife has a GGL card paid for at your expense
Spoiled is when you fly your Instagram chicks to/from DXB on your PJ for a weekend . Or maybe the word is sponsored.
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Old Sep 3, 2015, 12:22 am
  #163  
 
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No change at NAP last night, but then again all you do is get bussed to the aircraft .....
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Old Sep 3, 2015, 4:52 am
  #164  
 
Join Date: Nov 2002
Location: London, UK
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Originally Posted by Upupintheair
This evening flying from AMS the new boarding was announced: CE/Gold but then as we started to board the 'old' tape was played as well: 'we invite gold, silver, bronze etc....'. Passenger in front of me was silver and was allowed to board. So, in short, mix of old and new. Departed on time though and in the end that's all that counts for me....
Same for me at AMS last night. They announced the new boarding process 10 mins before boarding started (i.e. when hardly anybody was there), but then opened the gates just before the old tape started playing. It was a complete free for all, and nothing was being enforced... Oh, except yellow tags, which were being attached liberally (e.g. in spite of me being in row 1 )
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Old Sep 3, 2015, 1:25 pm
  #165  
 
Join Date: Dec 2009
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[QUOTE=flashware;25356502]Departed AMS today, CE / Gold / OWE were invited to board first, then Silver, then Ruby, then the rest...... As we were one of the first to board I'm not sure how it all panned out but the chap manning the queue did appear to be checking/confirming your right to board at the right time.[/QUOTE

Had same experience last couple of days to and from Amsterdam. Seems like the norm on this route.
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