Online Check-in: Visa errors for flight to the US
Apr 10, 2018, 11:20 am
#46
Join Date: Jun 2005
Location: Surrey, UK
Programs: BA Silver
Posts: 49
Apr 13, 2018, 8:38 am
#47
Join Date: Jan 2011
Posts: 120
I just had this happen to me checking in for a LHR-SFO flight tomorrow. I'm a US citizen living in the UK that's never had this before. When I went in to check my Advanced Passenger Information all the fields were blank (passport details, citizenship, etc). I wonder if they implemented some change recently and accidentally cleared out a bunch of data from US Citizens? Once I filled it all in again and saved it I was able to complete OLCI.
Apr 13, 2018, 8:56 am
#48
Join Date: May 2012
Location: London, UK
Programs: BA Gold, Hotels.com Gold
Posts: 390
I just had this happen to me checking in for a LHR-SFO flight tomorrow. I'm a US citizen living in the UK that's never had this before. When I went in to check my Advanced Passenger Information all the fields were blank (passport details, citizenship, etc). I wonder if they implemented some change recently and accidentally cleared out a bunch of data from US Citizens? Once I filled it all in again and saved it I was able to complete OLCI.
Apr 13, 2018, 9:19 am
#49
Join Date: Apr 2015
Location: US/UK - and elsewhere
Programs: BA Gold
Posts: 2,556
... and again... 5 times now this year this has happened: OLCI says I need to enter the visa (GC) information - but it then say's all the information is there, although if you try to see it, it's all blank. Other times I have phoned BA and they haven't been able to help either... . :-((
Apr 13, 2018, 9:30 am
#50
Join Date: Jan 2011
Posts: 120
... and again... 5 times now this year this has happened: OLCI says I need to enter the visa (GC) information - but it then say's all the information is there, although if you try to see it, it's all blank. Other times I have phoned BA and they haven't been able to help either... . :-((