BA 199/198 Changed to 3-class
I've just discovered that my flights to/from BOM in early February 2016 have changed to from a 4-class to 3-class 777.
By discovered I mean that I signed into my account to find a red banner with "these flights have been cancelled". Which of course they haven't; we've just been assigned CW seats on exactly the same flights :rolleyes:. Anyway, a quick scan of alternative dates showed that this is not just a few days, but appears to be for a couple of months or more, with the 4-class returning on about 27 March. Does anyone know why and the exact date range when the 3-class will be operating before I call and try to get the dates changed? Edit: It appears that BA199 on Thursdays and BA198 on Fridays is still a 4-class throughout the period of 3-classishness :confused: |
I am on 198 in November and Myflights(.com) informed me that my seat changed from 2A to row 17. Logged in and secured 62A.
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All sorted; switched from Tuesday/Wednesday flights to Thursday/Friday and back in seats 2K/3K. Very helpful agent; he had to get permission from supervisor to free up non-existent award seats ^. 31 min phone call, including a 20 min hold, which was better than I expected. Now I've just got to change the hotel...
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Cheers.
Logged in to check my 139 early Feb, now on 747 vice 777. Upstairs 62's bagged. ^ |
Originally Posted by gonesouth
(Post 25105115)
Cheers.
Logged in to check my 139 early Feb, now on 747 vice 777. Upstairs 62's bagged. ^ |
So is my flight. It is a 2-4-1 redemption.
Before I phone up to and change things around, what are my options: 1) can I ask for a refund without penalty (this is tempting as I was thinking of cancelling anyway). 2) I am assuming my Avios refund will be 25k as it was a pre-change booking. 3) as a silver member (will be Gold in month), shall I phone now and ask for potential change of date and opening up of revenue for redemption seats or wait until I became Gold? |
Originally Posted by d3vski
(Post 25105280)
So is my flight. It is a 2-4-1 redemption.
Before I phone up to and change things around, what are my options: 1) can I ask for a refund without penalty (this is tempting as I was thinking of cancelling anyway). 2) I am assuming my Avios refund will be 25k as it was a pre-change booking. 3) as a silver member (will be Gold in month), shall I phone now and ask for potential change of date and opening up of revenue for redemption seats or wait until I became Gold? 1) Not 100% sure; but I think yes. 2) If that was the pre-change difference then I would think so. 3) It shouldn't make any difference; I'm a blue and they did it for me. The previous time it happened to me (also on a 241 as a blue) an agent actually called me out of the blue (this time I didn't even get an email) and offered a refund, the Avios difference or a change of dates irrespective of award availability. Personally I wouldn't mention opening up award availability; I'd just tell them that you want to switch dates (or cancel and get a full refund) and take it from there if they say there's no award availability for your chosen dates. |
Originally Posted by SteveF
(Post 25104934)
By discovered I mean that I signed into my account to find a red banner with "these flights have been cancelled". Which of course they haven't; we've just been assigned CW seats on exactly the same flights :rolleyes:.
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BA 199/198 Changed to 3-class
I had the same thing for my flight in May this year. Had a heart stop moment when they sent me an email with cancellation.
More worrying was the big red banner in MMB which never went away for the months until the flight date. Mine was a 2-4-1 too and during the rebooking the agent managed to "refund" the 2-4-1 as well as the avoid, so I now have a 2-4-1 to use again. |
Originally Posted by highpeaklad
(Post 25106494)
Had a heart stop moment when they sent me an email with cancellation.
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Originally Posted by golfmad
(Post 25107089)
Maybe it's another example of email problems affecting some people. I receive e-ticket emails but never seem to receive RED BANNER notifications by email.
Speaking personally, I've never had a single sms, email or phone call from BA to tell me if any flight, covering Y to F, has been cancelled or moved. Ever. |
Originally Posted by darthlemsip
(Post 25107172)
Has anyone?
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Originally Posted by golfmad
(Post 25107176)
highpeaklad has (three posts up) which made me think I was the unlucky one? Perhaps it's more widespread if you have the same problems darth.
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Originally Posted by darthlemsip
(Post 25107292)
Maybe I have NSFCOCA as well as NSFU
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Originally Posted by darthlemsip
(Post 25107172)
Has anyone?
Speaking personally, I've never had a single sms, email or phone call from BA to tell me if any flight, covering Y to F, has been cancelled or moved. Ever. |
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