Effective flight change alert from BA

Old Jul 4, 15, 9:55 am
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Effective flight change alert from BA

Apologies if this is old hat but today I got 3 notifications of a flight substitution via three channels: by text, by email, and a large red banner on my EC home page (plus another flag in MMB). No excuse for not clocking it, even if like me you are red colour blind. Definitely an improvement on the old days when at best if you were lucky there was just a red ! in MMB.

Last edited by fripperies; Jul 4, 15 at 3:12 pm
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Old Jul 4, 15, 9:59 am
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Originally Posted by fripperies View Post
Apologies if this is old hat but today I got 3 notifications of a flight substitution via three channels: by text, by email, and a large red banner on my EC home page (plus another flag in MMB). No excuse for not clocking it, even if like me you are red colour blind. Definitely an improvement on the old days when at best if you were lucky there was just a red ! in MMB. flag.
Snap, Nice in November perchance?
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Old Jul 4, 15, 10:05 am
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It's still so inconsistent. I have a booking where one of the sectors has plainly disappeared and another is shown as red "cancelled" with no alterative. Sadly, BA haven't found it in themselves to get in touch.
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Old Jul 4, 15, 10:33 am
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Originally Posted by melanddave View Post
Snap, Nice in November perchance?
No in December! Cancelled outbound and inbound. But we too got plenty of notification, and a very helpful Vicky helped change our flights to our preferred times.

Now if they could have just given us some notification that they'd bumped us out of our confirmed seats to PUJ in October that would have been lovely.
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Old Jul 4, 15, 12:26 pm
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Originally Posted by melanddave View Post
Snap, Nice in November perchance?
No, just a domestic sector in March. It changes a nicely flowing schedule into an early morning start followed by 5+ hour layover at LHR. I'll have to change it but at least they made me aware of it in time to do something about it.

Originally Posted by andset1191 View Post
It's still so inconsistent. I have a booking where one of the sectors has plainly disappeared and another is shown as red "cancelled" with no alterative. Sadly, BA haven't found it in themselves to get in touch.
Actually, that's exactly what I wondering - have we now got a reliable system or will it be a classic BA roulette?
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Old Jul 4, 15, 1:15 pm
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Originally Posted by melanddave View Post
Snap, Nice in November perchance?

Ditto, I've rebooked onto Heathrow on the outbound, but the inbound isn't showing as cancelled yet (even though they confirmed it has disappeared from the system) so i can't rebook that one until its officially cancelled.
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Old Jul 5, 15, 2:32 am
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Me too

My Nice in November out Gatwick, back Heathrow, is now Heathrow both ways!
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Old Jul 5, 15, 3:36 am
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My NCE was moved to the later flight out of LGW opposed to the earlier. As it was bought as a 'throw-away', in not too bothered, but good to receive a text and email about the change.
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Old Jul 15, 15, 2:27 pm
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Got four alerts today (for the first time in my BA years!) text + email each time. Maybe they are learning at long last!
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Old Jul 15, 15, 3:23 pm
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Originally Posted by orbitmic View Post
Got four alerts today (for the first time in my BA years!) text + email each time. Maybe they are learning at long last!
I agree something has definitely changed but I don't think it's working quite right yet.
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Old Jul 15, 15, 3:25 pm
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I've had 5 flight changes today.
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Old Jul 15, 15, 3:54 pm
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6 changes, notified by email! 2 text messages!
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Old Jul 15, 15, 4:21 pm
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Originally Posted by Cris L View Post
6 changes, notified by email! 2 text messages!
Must have been the day. Got timing changes via email and text for my CPT flight in March 2016!
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Old Jul 15, 15, 4:33 pm
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Originally Posted by golfmad View Post
I agree something has definitely changed but I don't think it's working quite right yet.
Indeed, looks like there is still scope for progress!
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Old Jul 15, 15, 4:39 pm
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I received two texts today notifying me of 20 minute time changes to two flights in September. They emailed me the same changes to the same two flights in March

Did they bother notifying me by email or text about downgrading me from F to CW on two flights, which according to MMB was a cancellation? No, why should they?
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