So - who got a free upgrade this week?
Jun 28, 2018, 12:26 am
#1532
Join Date: Jan 2010
Posts: 7,464
Another ET-CE upgrade negotiated back to an ET exit seat. LHR-ZRH BA718.
BA - stop 'upgrading' me on shorthaul to an inferior seat!
However I was sitting in the gate area waiting for the priority boarders to clear out, and I was paged to the podium to receive my new BP and was allowed to pre-board much to the protestations of the Group 1 queue. Would that be classified as Group 0?
I got a few dirty looks from the Goldies when they boarded.
BA - stop 'upgrading' me on shorthaul to an inferior seat!
However I was sitting in the gate area waiting for the priority boarders to clear out, and I was paged to the podium to receive my new BP and was allowed to pre-board much to the protestations of the Group 1 queue. Would that be classified as Group 0?
I got a few dirty looks from the Goldies when they boarded.
Jul 2, 2018, 1:53 pm
#1533
FlyerTalk Evangelist
Join Date: Oct 2006
Location: London, UK
Programs: BA Gold, SQ Gold, KQ Platinum, IHG Diamond Ambassador, Hilton Gold, Marriott Silver, Accor Silver
Posts: 16,348
Flying on the early LHR-MAD last week, I was approached in 7K (second row of ET on a curtain-less 767) by the CSD after takeoff and invited to move forward to 3K.
The CSD had noticed I was sitting amongst a school party in a completely full ET cabin and had wanted me 'to enjoy a more comfortable journey'. I got the full CE service.
A really nice gesture, and a perfect opportunity to dispense this year's Golden Ticket.
The CSD had noticed I was sitting amongst a school party in a completely full ET cabin and had wanted me 'to enjoy a more comfortable journey'. I got the full CE service.
A really nice gesture, and a perfect opportunity to dispense this year's Golden Ticket.
Jul 2, 2018, 4:02 pm
#1534
Join Date: May 2013
Location: SMF / SFO
Posts: 226
On BA285 (LHR-SFO), I was in 42D, an aisle towards the front of the WT cabin on the 86J 744. Before departure I was approached by a flight attendant asking me to move "a few rows back" so that two young ladies could sit together. I moved back to 52D and didn't complain, but I was not happy.
After takeoff, the same flight attendant came back and asked me if I'd like to move to 40E, a bulkhead seat but a middle, which I declined. Then the pax in 52C complained his seat wouldn't recline. The flight attendant then offered to move me to 33B in WTP, and have the gent in 52C move to my seat. I happily accepted.
I received the full WTP service but had the last selection on meals, which I thought was fair.
Overall, quite well handled by BA.
After takeoff, the same flight attendant came back and asked me if I'd like to move to 40E, a bulkhead seat but a middle, which I declined. Then the pax in 52C complained his seat wouldn't recline. The flight attendant then offered to move me to 33B in WTP, and have the gent in 52C move to my seat. I happily accepted.
I received the full WTP service but had the last selection on meals, which I thought was fair.
Overall, quite well handled by BA.
Jul 2, 2018, 4:36 pm
#1535
Join Date: Jan 2011
Location: London, UK
Programs: BAGGL, A3G, Accor Gold, Hilton Diamond, IHG Diamond, LHW Sterling
Posts: 1,308
Flying on the early LHR-MAD last week, I was approached in 7K (second row of ET on a curtain-less 767) by the CSD after takeoff and invited to move forward to 3K.
The CSD had noticed I was sitting amongst a school party in a completely full ET cabin and had wanted me 'to enjoy a more comfortable journey'. I got the full CE service.
A really nice gesture, and a perfect opportunity to dispense this year's Golden Ticket.
The CSD had noticed I was sitting amongst a school party in a completely full ET cabin and had wanted me 'to enjoy a more comfortable journey'. I got the full CE service.
A really nice gesture, and a perfect opportunity to dispense this year's Golden Ticket.
Jul 9, 2018, 5:47 am
#1536
Join Date: Jun 2008
Location: Surrey
Programs: BAEC: Silver
Posts: 90
Last night on on the flight back to LHR from Berlin I was upgraded from ET to CE at the gate just prior to boarding. What was interesting is that I am a bronze and my travelling companion was a gold (no complaints from him as he had the exit row seats which he prefers). I was not complaining, but I do wonder how the computer algorithm would select a bronze member over a gold (we were on the same booking).
Jul 9, 2018, 5:54 am
#1537
Join Date: Jan 2016
Posts: 344
Last night on on the flight back to LHR from Berlin I was upgraded from ET to CE at the gate just prior to boarding. What was interesting is that I am a bronze and my travelling companion was a gold (no complaints from him as he had the exit row seats which he prefers). I was not complaining, but I do wonder how the computer algorithm would select a bronze member over a gold (we were on the same booking).
Companion is Gold, you are Bronze, BA wants you to be Gold by being loyal so delivers a nice OP UP
Jul 9, 2018, 6:15 am
#1538
Join Date: Apr 2018
Programs: BAEC Silver
Posts: 17
Upgraded again on the 2158 returning from UVF to LGW from Club to First. What was interesting was both myself and my brother on one booking (Silver and Blue on an I class ticket) and my mother and my sister on a separate booking (on a rewards ticket) received the upgrade. Superb service by the crew and very thankful to BA again!
Jul 9, 2018, 7:14 am
#1540
Join Date: Aug 2007
Location: EDI, and often LHR, DOH and PVG, OPO or AMS - or just about anywhere else...
Programs: BA Silver (soft-drop now I moved all longhauls away), KLM Gold, Emirates Gold, and others
Posts: 83
Thats an interesting thought. What's worth more? A Gold who has shown high mileage and loyalty (and therefore likely to also be worth loyalty) or a Bronze who may/may not ever take more than enough flights for Bronze...
I think I'd aim to treat the Gold as well as possible, to make the Bronze think "man, I'd like to be Gold" rather than reward a potential non-starter and leave the high-mileage customer watching others being upgraded before him. I know most airlines keep their big flyers happy first, rather than speculate over "potential" new flyers - BA maybe trying a different approach...
Jul 9, 2018, 7:47 am
#1541
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Jul 9, 2018, 10:25 am
#1542
Join Date: Sep 2012
Location: Amsterdam, Asia, UK
Programs: IHG RA (Spire), HH Diamond, MR Platinum, SQ Gold, KLM Gold, BAEC Gold
Posts: 5,072
Thats an interesting thought. What's worth more? A Gold who has shown high mileage and loyalty (and therefore likely to also be worth loyalty) or a Bronze who may/may not ever take more than enough flights for Bronze...
I think I'd aim to treat the Gold as well as possible, to make the Bronze think "man, I'd like to be Gold" rather than reward a potential non-starter and leave the high-mileage customer watching others being upgraded before him. I know most airlines keep their big flyers happy first, rather than speculate over "potential" new flyers - BA maybe trying a different approach...
I think I'd aim to treat the Gold as well as possible, to make the Bronze think "man, I'd like to be Gold" rather than reward a potential non-starter and leave the high-mileage customer watching others being upgraded before him. I know most airlines keep their big flyers happy first, rather than speculate over "potential" new flyers - BA maybe trying a different approach...
Jul 10, 2018, 1:36 am
#1544
Join Date: Jun 2008
Location: Surrey
Programs: BAEC: Silver
Posts: 90
Some interesting opinions. Whilst I am well on the way to silver I am doing it the hard way (30 BA flights in the first 6 months of the Exec Club year) as all my travel is European in ET, so I suppose there is some logic in showing me what I am missing out on!