"Function I'd love to have on BA.com or BA App..."
#17
Join Date: Aug 2008
Programs: AA EXP
Posts: 1,714
Terrible idea! If you think that finding award seats is hard now just think how hard it would be if everyone with access to BA.com could set alerts.
#18
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,922
#19
Join Date: Jan 2013
Location: Duchy of Milan
Programs: BA Gold, TK Elite, AZ CFP
Posts: 1,857
I'd like to have a map of the airport I'm flying to/from, so it's easier to locate the gate from the lounge and calculate how early to leave. AA app has this function and I find it great!
#20
Join Date: Feb 2011
Posts: 5,797
Item #1 - Oneworld bookings on ba.com. They used to show up and its a must have if I'm to start using ba.com more frequently.
Item #2 - display individual flights in date order, not trip order.
Item #3 - for the geek in me, the aircraft registration once its assigned.
Item #4 - on the app, available lounges in airports and possibly other facilities like left luggage, showers etc.
Item #2 - display individual flights in date order, not trip order.
Item #3 - for the geek in me, the aircraft registration once its assigned.
Item #4 - on the app, available lounges in airports and possibly other facilities like left luggage, showers etc.
#22
Join Date: Jan 2006
Programs: MUCCI
Posts: 5,706
Make the query tool on the front page the same as the one bottom left when logged into BAEC.
I.e. let me freely type my ORIGIN and my destination, not just my destination.
The tediousness of changing countries to look different things up is VERY annoying.
(Expedia will quite happily type any location)
I.e. let me freely type my ORIGIN and my destination, not just my destination.
The tediousness of changing countries to look different things up is VERY annoying.
(Expedia will quite happily type any location)
#24
Join Date: Jan 2006
Programs: MUCCI
Posts: 5,706
Have an expert mode. Let us build exactly what we want, multi-sector, etc. Even let us specify fare basis codes.
Make it tedious enough that people will not use this for random searching, but make it so that we can capture exactly what we want and then complete the process (even if means submitting to get someone to price it) and we can then pay online.
This would avoid needing to spend ages on the phone trying to explain to telephone agents what we want, and them getting it wrong, not believing such things are possible, or ...
#25
Join Date: May 2010
Location: Global Again
Programs: OWS IHG Diamond + Accor Plat, Scandic Top Level
Posts: 762
BA Labs
There is BA labs Survey emailed out yesterday as below:
Spooky this topic comes up at the same time.
Hi engineeringtravel,
This week we’d like to talk to you about apps for your mobile devices. We’ll be focusing on the British Airways app and how Executive Club members, like you, currently use it.
We've got a short survey to get your thoughts on this so why not click below and get started:
Spooky this topic comes up at the same time.
Hi engineeringtravel,
This week we’d like to talk to you about apps for your mobile devices. We’ll be focusing on the British Airways app and how Executive Club members, like you, currently use it.
We've got a short survey to get your thoughts on this so why not click below and get started:
#26
Join Date: Nov 2008
Location: Thames Valley
Programs: BAEC, LHM&M, and even a dusty KLFB!
Posts: 893
And furthermore, it would be REALLY good if - on multi-sectors - when you went back, the website would remember the sectors and dates you'd put in originally, so you can just tweak them rather than having to re-enter everything. Again, the normal one-way or return-inquiry tools do this.
+1 to doing away with the need to enter the country of origin.
Make the system clever enough to be able to offer POUGs, UUA, etc on multi-sector bookings, open jaws etc if booked thro BA in the first place.
And, since BA can process UUA on TA tickets, allow ba.com to show you availability on those bookings rather than giving the current rather unhelpful response...
Slightly similar to what some have mentioned, instead of telling me at the top of my BAEC homepage that "do you know you could fly World Traveller to Ouagadougou for 47,518 avios", why not implement something that looks at your current UUA-able bookings with requisite availability, and say "do you know you can upgrade your upcoming flight to Vladivostok to Club World for 140,000 avios and extra fees and taxes - click here", which would actually be useful and make them some money?
#27
Join Date: Jul 2002
Location: coastal Croatia
Programs: BAEC Gold, M&M Senator
Posts: 2,180
Never mind just displaying it. Let us choose.
Have an expert mode. Let us build exactly what we want, multi-sector, etc. Even let us specify fare basis codes.
Make it tedious enough that people will not use this for random searching, but make it so that we can capture exactly what we want and then complete the process (even if means submitting to get someone to price it) and we can then pay online.
This would avoid needing to spend ages on the phone trying to explain to telephone agents what we want, and them getting it wrong, not believing such things are possible, or ...
Have an expert mode. Let us build exactly what we want, multi-sector, etc. Even let us specify fare basis codes.
Make it tedious enough that people will not use this for random searching, but make it so that we can capture exactly what we want and then complete the process (even if means submitting to get someone to price it) and we can then pay online.
This would avoid needing to spend ages on the phone trying to explain to telephone agents what we want, and them getting it wrong, not believing such things are possible, or ...
#28
Join Date: May 2012
Location: London
Programs: BA Gold, HH Diamond
Posts: 663
There is BA labs Survey emailed out yesterday as below:
Spooky this topic comes up at the same time.
Hi engineeringtravel,
This week we’d like to talk to you about apps for your mobile devices. We’ll be focusing on the British Airways app and how Executive Club members, like you, currently use it.
We've got a short survey to get your thoughts on this so why not click below and get started:
Spooky this topic comes up at the same time.
Hi engineeringtravel,
This week we’d like to talk to you about apps for your mobile devices. We’ll be focusing on the British Airways app and how Executive Club members, like you, currently use it.
We've got a short survey to get your thoughts on this so why not click below and get started:
#30
Join Date: Dec 2009
Location: Arizona
Programs: BA (GGL G4L), AA (Gold), HH (Diamond); Marriott (Gold)
Posts: 3,011
Well, the rules of the thread said to not complain about availability, so I avoided that. Still, saying that members should inefficiently waste their time isn't ideal. There was the AA annual report recently which showed that only about one third of all miles are accrued via actual flying. After all of the enhancements recently, BA could give something back to status members and make it so that you have to be OWE or higher to book F with avios and OWS or higher to book J. That said, I don't want to derail the thread, so if we want to talk about that, let's discuss in a new thread.