Pre-April 28 booking showing post-April 28 Avios and Tier points
#1
Original Poster
Join Date: May 2014
Location: London
Programs: BAEC Gold, Carlson Gold Elite, Accor Platinum, SPG Gold, Marco Polo Gold
Posts: 273
Pre-April 28 booking showing post-April 28 Avios and Tier points
In an effort to maximise tier points and avios earned for future booking (as well as doing a massive redemption spend), I noticed that one of my bookings is showing post-April 28 avios and tier points.
This was for economy to ORY return which should be 2000 avios and 20 tier points, showing 1375 and 15 respectively.
A call to Executive Club assured me I will be credited with what is due, but they put a record of the call on the system anyway.
Anyone else had seen this?
This was for economy to ORY return which should be 2000 avios and 20 tier points, showing 1375 and 15 respectively.
A call to Executive Club assured me I will be credited with what is due, but they put a record of the call on the system anyway.
Anyone else had seen this?
#4
Original Poster
Join Date: May 2014
Location: London
Programs: BAEC Gold, Carlson Gold Elite, Accor Platinum, SPG Gold, Marco Polo Gold
Posts: 273
For others trying to do this, you go to "Add Avios membership number" under "Customer Details" where you don't need to actually enter the number, just resubmit, at which point you get a message informing you that the number is already added.
#5
Join Date: Dec 2014
Location: UK
Programs: BA, U2+, SK, AF/KL, IHG, Hilton, others gathering dust...
Posts: 2,504
Cheers, made a booking last night where this happened, followed your advice and now updated fine. Nice to know BA had their systems in order for this major change...
#6
Join Date: Oct 2014
Programs: BAEC Silver
Posts: 110
Related: Should this trick fix other miscalculations?
MMB is showing I should earn 230TPs from two WT+ flights LHR-DEL that I have done a UUA to CW on. Booking classes are now showing as T and U for the outbound and return flights, which is why I think it is miscalculating. I am expecting to earn the 'correct' (I think) 180, which is a shame as the 230 would put me into Silver ahead of my next trip to HKG. Tried re-entering my BAEC number, but it is insisting it thinks I will get 230TPs.
MMB is showing I should earn 230TPs from two WT+ flights LHR-DEL that I have done a UUA to CW on. Booking classes are now showing as T and U for the outbound and return flights, which is why I think it is miscalculating. I am expecting to earn the 'correct' (I think) 180, which is a shame as the 230 would put me into Silver ahead of my next trip to HKG. Tried re-entering my BAEC number, but it is insisting it thinks I will get 230TPs.
#7
Join Date: Oct 2014
Programs: BAEC Gold
Posts: 168
I'm having a similar problem, I've tried this trick and my MMB is still showing 1060 points when yesterday it was showing 1200 TPs. I am not even sure what actually changed on April 28th to affect this, given that it's 140 points, it sounds like a First -> Business class drop somewhere but I don't see one.
#8
Join Date: Nov 2014
Location: London
Programs: BAEC Silver, M&M, HHonors Gold
Posts: 1,207
Thanks Newstuff, this worked and is very useful to know. It took me a while to find it, but as you say it's at the bottom of the page (I was trying to do it under passenger information and it wasn't possible).
For others trying to do this, you go to "Add Avios membership number" under "Customer Details" where you don't need to actually enter the number, just resubmit, at which point you get a message informing you that the number is already added.
For others trying to do this, you go to "Add Avios membership number" under "Customer Details" where you don't need to actually enter the number, just resubmit, at which point you get a message informing you that the number is already added.
Last edited by Richmond_Surrey; Apr 28, 15 at 11:22 am
#9
formerly fdemoulin
Join Date: Jun 2010
Location: UK
Programs: SPG Lifetime Platinum, BA Silver, Virgin Flying Club Red
Posts: 859
In an effort to maximise tier points and avios earned for future booking (as well as doing a massive redemption spend), I noticed that one of my bookings is showing post-April 28 avios and tier points.
This was for economy to ORY return which should be 2000 avios and 20 tier points, showing 1375 and 15 respectively.
A call to Executive Club assured me I will be credited with what is due, but they put a record of the call on the system anyway.
Anyone else had seen this?
This was for economy to ORY return which should be 2000 avios and 20 tier points, showing 1375 and 15 respectively.
A call to Executive Club assured me I will be credited with what is due, but they put a record of the call on the system anyway.
Anyone else had seen this?