Attention to detail
Mar 25, 2015, 10:48 am
#31
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,799
Mar 25, 2015, 11:09 am
#32
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,578
Months, if not years, I'm afraid to say. I must admit, having gone to a bog-standard comprehensive where you could only moan if the roof leaked when it wasn't raining, I must have got inured to it. I'll see if I can get something done about it, even if it means some clever way of getting Polyfilla past security.
Mar 25, 2015, 12:10 pm
#33
Original Poster
Join Date: Apr 2012
Location: not far from MUC
Posts: 6,620
Oh, hang on, is this the parish hall or the CCR we're talking about?
Mar 25, 2015, 1:49 pm
#34
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
Mar 25, 2015, 1:57 pm
#35
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,578
. Knowing BA I would expect the person who wants to get the showers and toilets fixed (and look less like a middle of a road motel or worse) needs to give a pitch showing how the £££ costs will equal ££££ in revenues :roll eyes:.The sign on the shower reception in South has warned there are fewer facilities for how long? 6 months? It seems like an age.
A few have no wall-seat-just a hole where it once was; doors don't close so clothes which (you are advised) are placed on the peg get splashed; brown and icky at the bottom, seals worn away or non-existent! Many radios don't work or have the same stations on multiple channels or very low volumes.
Is it not also a bit odd that the door is propped open with a tampon bin? To close the door you need to move it. Can a more *classy* First Class solution be found?
Mar 25, 2015, 2:08 pm
#36
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,145
Frankly, establishments aspiring to high standards don't need some divvy wimpy 'oh, we must be inclusive and sensitive' bull ...
... they need a Sergeant Major, followed by his minion Corporal with a clipboard. THAT works.
"Door - cr@p, get that fixed."
"Yes Sir"
"Tables - dirty, give the staff a good talking to."
"Yes Sir"
"Champagne -not cool."
"OMG. Yes Sir!"
"GET IT SORTED NOW!!!!!"
"SIR!"
Management grip ... <30%
Tragic, seriously. Would any of you have a door like that in your home, apart from in the C-W-S outside privy?
... they need a Sergeant Major, followed by his minion Corporal with a clipboard. THAT works.
"Door - cr@p, get that fixed."
"Yes Sir"
"Tables - dirty, give the staff a good talking to."
"Yes Sir"
"Champagne -not cool."
"OMG. Yes Sir!"
"GET IT SORTED NOW!!!!!"
"SIR!"
Management grip ... <30%
Tragic, seriously. Would any of you have a door like that in your home, apart from in the C-W-S outside privy?
Mar 25, 2015, 2:17 pm
#37
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,578
Frankly, establishments aspiring to high standards don't need some divvy wimpy 'oh, we must be inclusive and sensitive' bull ...
... they need a Sergeant Major, followed by his minion Corporal with a clipboard. THAT works.
"Door - cr@p, get that fixed."
"Yes Sir"
"Tables - dirty, give the staff a good talking to."
"Yes Sir"
"Champagne -not cool."
"OMG. Yes Sir!"
"GET IT SORTED NOW!!!!!"
"SIR!"
Management grip ... <30%
Tragic, seriously. Would any of you have a door like that in your home, apart from in the C-W-S outside privy?
... they need a Sergeant Major, followed by his minion Corporal with a clipboard. THAT works.
"Door - cr@p, get that fixed."
"Yes Sir"
"Tables - dirty, give the staff a good talking to."
"Yes Sir"
"Champagne -not cool."
"OMG. Yes Sir!"
"GET IT SORTED NOW!!!!!"
"SIR!"
Management grip ... <30%
Tragic, seriously. Would any of you have a door like that in your home, apart from in the C-W-S outside privy?
And not only would you not want to see that in a home (or indeed any of the issues I pointed out) you wouldn't want to see it in any decent hotel. Read: 2* and above!
Mar 25, 2015, 2:57 pm
#38
Join Date: Aug 2012
Posts: 2,676
I find it hard to believe the lounge manager for LHR is in any way proud of the state of some of the areas.
So I have to guess that they have their hands tied by a 0 budget for maintenance - which is, in itself, is their fault for not putting it in as a simple element of BAU.
I also have to believe that the senior management and board members of BA simply don't frequent their own lounges.
So I have to guess that they have their hands tied by a 0 budget for maintenance - which is, in itself, is their fault for not putting it in as a simple element of BAU.
I also have to believe that the senior management and board members of BA simply don't frequent their own lounges.
Mar 25, 2015, 3:08 pm
#39
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
Not sure any music festival has been above them though so they still have that....!
Mar 25, 2015, 3:09 pm
#40
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,145
How many times have we heard here on BAFT about the "Suits in Waterside" actually getting out there [without Special Services" or "The Media" to help them???]
Do "They" actually know what it's like being a BA pax, anonymously, in any class (Try l/h Y, or even CW]? I doubt it very much, as they will have PREM or something similar on their BPs anyway.
Get down and dirty, Oh Great Leaders, as I used to do in my workplace, and realise how cr@p BA is getting. Take a few days off from the part-time Directorships and fly anonymously to your Villa or your Golf Tournament ... go on, you know you want to, and the shareholders will pay anyway
Mar 25, 2015, 3:10 pm
#41
FlyerTalk Evangelist
Join Date: Mar 2013
Location: London
Posts: 17,007
They have more sense?
How many times have we heard here on BAFT about the "Suits in Waterside" actually getting out there [without Special Services" or "The Media" to help them???]
Do "They" actually know what it's like being a BA pax, anonymously, in any class (Try l/h Y, or even CW]? I doubt it very much, as they will have PREM or something similar on their BPs anyway.
Get down and dirty, Oh Great Leaders, as I used to do in my workplace, and realise how cr@p BA is getting. Take a few days off from the part-time Directorships and fly anonymously to your Villa or your Golf Tournament ... go on, you know you want to, and the shareholders will pay anyway
How many times have we heard here on BAFT about the "Suits in Waterside" actually getting out there [without Special Services" or "The Media" to help them???]
Do "They" actually know what it's like being a BA pax, anonymously, in any class (Try l/h Y, or even CW]? I doubt it very much, as they will have PREM or something similar on their BPs anyway.
Get down and dirty, Oh Great Leaders, as I used to do in my workplace, and realise how cr@p BA is getting. Take a few days off from the part-time Directorships and fly anonymously to your Villa or your Golf Tournament ... go on, you know you want to, and the shareholders will pay anyway
Mar 25, 2015, 4:49 pm
#43
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,578
Feb 11, 2019, 6:11 am
#44
Join Date: Nov 2011
Location: LON, BOM
Programs: BAEC Gold, LH SEN, Vistara Platinum
Posts: 177
Lovely view from 1K
Reviving this thread as I felt my post was relevant here (Mods, please move if irrelevant)
On G-YMMN yesterday, the F Class toilet door literally came off its hinges as another passenger tried to enter just after boarding. I later saw the first officer trying to make amends but he couldn't fix it. Load was 11/12
A minor irritant in this case was that the crew knew that the door was broken as they left it open through the flight, but they didn't bother to shut the curtains when they started meal service. I had to ask a crew to do as they served my drink.
From 1K, before landing
On G-YMMN yesterday, the F Class toilet door literally came off its hinges as another passenger tried to enter just after boarding. I later saw the first officer trying to make amends but he couldn't fix it. Load was 11/12
A minor irritant in this case was that the crew knew that the door was broken as they left it open through the flight, but they didn't bother to shut the curtains when they started meal service. I had to ask a crew to do as they served my drink.
From 1K, before landing
Feb 11, 2019, 7:30 am
#45
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
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Posts: 32,145
Oh dear, oh dear ... oh dear! That is GROSS.
I appreciate they may not have a travelling bathroom-fitter to resolve it, but the curtain was surely the obviously solution or anyone with 2 functioning brain-cells.
What was Larry Grayson’s catch-phrase? “Shut that door!”
I appreciate they may not have a travelling bathroom-fitter to resolve it, but the curtain was surely the obviously solution or anyone with 2 functioning brain-cells.
What was Larry Grayson’s catch-phrase? “Shut that door!”