Introduction
Welcome to the British Airways Executive Club forum or as it is more commonly known, the BA Board.

To our new members, you've probably got loads of very basic questions you'd like to have answered, and to our regulars who find themselves in need of a quick refresh, well, we've created this thread just for you. Treat it as your one stop quick fix whether it's about finding the best seat or any snippet of basic information about British Airways, the Executive Club or any other topic that is preying your mind, there is a wealth of knowledge and experience in our community and members are happy to share and help out wherever they can.

Please take a moment to read this sticky and the topics linked herein in case your question has been asked before and answered. It is always worth using the search this forum tool before posting - this allows you to find relevant threads previously posted on your topic. To help you get on your way, we've begun compiling links in the directory below to threads covering some of the more frequently discussed topics on the BAEC forum.



BA Executive Club: Our official BA liaison on FlyerTalk
Let us introduce you to Louise, who joined us in May 2015. Louise serves as our official Executive Club liaison and can assist you with issues you are experiencing relating to your Executive Club membership that you’ve unable to resolve via your local service centre. Louise’s handle is BA Executive Club

The handle, BAMissingAvios was set up by BA to manage and respond to all queries regarding Avios and Tier Points (from both BA and air partner flights and for non-air partners) as well as straight forward membership servicing queries.

Nick (BA App Official) is still with us and continue to engage on ba.com and mobile app development issues. If you want to report a technical issue (glitches, bugs etc) on BA.com, please use the Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!] thread.

All the officially assigned handles are reachable by private message but we ask that you treat these channels with respect, be civil at all times in your communications, and focus your inquiries to their specific areas of remit. For example, it would be very bad form to send complimentary upgrade requests on behalf of your beloved great aunt.



Some house rules
We kindly ask that you observe a few local house rules in addition to the standard Flyertalk Rules & Guidelines:

• Sometimes people write the silliest of things; this doesn't mean you need to respond with a stick or respond at all for that matter. Even if you believe you are reading the words of a ranting lunatic, please respond with courtesy. When confronted with such a situation, please take a deep breath and consider how you can participate constructively and in a way that enhances the friendly relations among members.
  
• We'd like to improve the ratio of signal to noise on the forum. It helps members seek out and locate specific information they are after. Remember also, excessive opinionation contributes to the noise and diminishes the effectiveness of the content.
  
• Please help us minimise the number of thread mergers. Remember any significant news release or promotion will hit the forum very quickly and discussion on the topic may have already started so it is worth sweeping through the forum before launching a fresh thread.
• We are tremendously fortunate to have amongst us true road warriors who know the airline products inside out, others expert in the Executive Club who possess the impressive ability to pick at the programme and present valuable titbits in a way that is very easy to follow. Furthermore, we are blessed to have several BA staff members in our community who offer a unique perspective to the discussions. Please do be mindful BA staff members (other than our official liaisons) contribute to this forum in their own time, their opinions may not necessary reflect the company line and moreover they are regular members just like the rest of us and thus are deserving of the same respect other members receive on the forum.

Introducing BA Forum Widgets
As you can see, we have introduced some changes to the way the stickies are organised. Taking our cue from the BD and EK forums, we adopted their best practices and modular approach whereby valuable content and FAQs launch from a single flexible sticky thread. This approach hands back more real estate to you for your daily reading and discussion, and avoids sticky overload. We've also given a great deal of thought into the efficiency and effectiveness this key information and content is presented to you. So in response to this we've adding widgets to the scene and we trust this graphically enhanced user interface will improve navigation and access to the threads you're looking for. Do note, widget functionality requires you to enable images in your user settings.

Thank you and enjoy the experience