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HBO fares - Have to pay to select seat in advance [free for GCH/SCH/BCHs @ 14 Jun 17]

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Old Aug 7, 2015, 5:53 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: NWIFlyer

    Hand Baggage Only fares (HBO) are available on domestic and EuroTraveller routes. They are offered at a lower price to those able to travel without checked baggage on point to point journeys only - they are not offered with connections, stopovers or with Club Europe. There isn't a special fare bucket for HBO, it's just a discount to all domestic/ET fare buckets, so even expensive flexible tickets offer HBO. The discount varies depending on route. For example, going HBO on LHR-DUB gives a £10 discount; £15 on LHR-PRG; and £20 on LHR-ATH. Online Travel Agents often book into these fares (including building stopovers) and are sometimes less than transparent about the baggage restrictions during the booking process. HBO fares do not earn OnBusiness credits.

    BAEC status passengers from Bronze upwards get advance seat choice with these tickets.

    How to get seat allocation if HBO and without status:
    - Pay up. You can pay up at OLCI if you don't like the seat. Costs vary from £7 to £21 per sector as a minimum, with differential pricing employed for better seats (e.g. an exit row on LHR-DUB was £23 in June 2017). Usually, but not always, this invalidates the cost saving of HBO. You can also pay up in Manage My Booking (MMB) before OLCI.
    - Cancel OLCI at the "confirm contact details" stage. Go in again and/or later and you may be offered another seat.
    - Corporate travel bookings still offer seating to HBO in some cases. Sometimes this ability is temporary and doesn't stick.
    - Ask check-in or the lounge agent for a better seat, so far this seems to be possible. Lounge agents won't be able to assist where they aren't part of the ground handling for BA (e.g. LBA).
    - If your airport has a Self Service Check In (SSCI) machine AND you do not print your boarding pass (see below) then you can select another seat there provided check-in is still open, typically up to 46 minutes before take off. So if you are being allocated a rotten seat and you can see better seats available, you can take a risk and complete/commence check-in later.

    SSCI machines are available at: LHR, LGW, LCY, MAN, EDI (on the general purpose airport machines, but only those by the BA check-in area), NCE, BRU, OSL, BLL, AAR, MUC, AMS.
    They are NOT available at: ABZ, BHD, GLA, LBA, NCL, DUB, CDG, ORY, SVG, DUS, TXL, MAH, CFU, OLB, CTA, CAG, FDH, ANE, UIP, BIO, HER, SVQ, PMI, BRI.
    You can also do this operation the night before at LGW and LHR, details here.

    By "printing boarding pass" we mean not selecting that option at OLCI, or saving, emailing, faxing and/or downloading the boarding pass on the App.
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    HBO fares - Have to pay to select seat in advance [free for GCH/SCH/BCHs @ 14 Jun 17]

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    Old Aug 12, 2017, 11:50 am
      #1906  
    Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
     
    Join Date: Feb 2010
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    Originally Posted by Pagan98
    This is incorrect. My company has been credited with On Business points for all my HBO flights since April.
    Many thanks for that observation Pagan98 (which is outside my field of expertise so I'm not able to say anything useful about this topic), and thank you also for joining Flyertalk and the BA board. It would be great if you could continue to be active here, this forum relies totally on its contributors.
    corporate-wage-slave is online now  
    Old Aug 14, 2017, 5:14 am
      #1907  
    FlyerTalk Evangelist
     
    Join Date: Mar 2013
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    Originally Posted by Pagan98
    This is incorrect. My company has been credited with On Business points for all my HBO flights since April.
    Hello Pagan98 and thank you for the data point!
    Calchas is offline  
    Old Aug 14, 2017, 2:13 pm
      #1908  
     
    Join Date: Jan 2007
    Posts: 4,709
    Originally Posted by Pagan98
    This is incorrect. My company has been credited with On Business points for all my HBO flights since April.
    Just to add to the data point, all of my HBO fares this year have also posted no issues to OnBusiness.
    flashware is offline  
    Old Jun 6, 2018, 7:09 am
      #1909  
     
    Join Date: Nov 2009
    Location: East Berlin
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    GCH - trying to select seats on a basic economy short-haul HBO fare. BA wants £21 for the seat. Should I pay it and call BA for a refund or just book the ticket without seat selection and call BA to select my seat? Have I missed something?

    Palmer
    Palmer is offline  
    Old Jun 6, 2018, 7:41 am
      #1910  
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    Originally Posted by Palmer
    GCH - trying to select seats on a basic economy short-haul HBO fare. BA wants £21 for the seat. Should I pay it and call BA for a refund or just book the ticket without seat selection and call BA to select my seat? Have I missed something?
    Book the ticket. Then go and select seats using MMB. If that doesn't work to get you a free seat allocation, then call BA. If that doesn't get you a free seat allocation, cancel the booking under the cooling-off provision.
    Palmer likes this.
    Globaliser is offline  


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