Hilliergram at the gate
Feb 23, 2015, 4:42 pm
#1
Original Poster
Join Date: Feb 2009
Location: London & San Francisco
Programs: BA GfL (GGL&CCR)
Posts: 40
Hilliergram at the gate
Has anyone else started receiving messages at the gate when your boarding pass is scanned from Mr. Hillier thanking them for their loyalty etc...
Feb 23, 2015, 4:49 pm
#2
Join Date: Feb 2013
Location: UK
Programs: I go wherever the content takes me.
Posts: 5,698
I often receive text messages about surveys when my BP is scanned at a point in the airport (usually security or the lounge).
Is it a text/SMS?
Feb 23, 2015, 4:54 pm
#3
Original Poster
Join Date: Feb 2009
Location: London & San Francisco
Programs: BA GfL (GGL&CCR)
Posts: 40
No it's the person checking the boarding pass who gets a message on iPad or screen and then reads it out loud, holding up the process further and eliciting raised eyebrows from people around
Feb 23, 2015, 4:59 pm
#4
Join Date: Feb 2013
Location: UK
Programs: I go wherever the content takes me.
Posts: 5,698
Feb 23, 2015, 10:37 pm
#5
Join Date: Aug 2010
Location: Geneva/Sydney
Programs: Mucci; BA, LT GGL; QF, platinum; Marriott LT Titanium; Hilton Diamond
Posts: 926
I know I have used a lot of avios up recently but only yesterday got a missive "If your current Avios balance doesn’t quite stretch to a reward flight or upgrade, purchasing Avios is a great way to boost your balance." I only have 1.4 million avios left! Also note they use Avios not avios!! Can't even get that right.
Dear James - the Hilliergrams are the biggest off-putting part of BAEC. Please follow BAEC FT rants on this topic!!
Feb 24, 2015, 12:47 am
#6
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,514
Feb 24, 2015, 1:06 am
#7
Join Date: Jul 2007
Programs: GGL, BA lifetime Gold, Many Hotel Sparkles
Posts: 891
Last week, for the first time is as far as I can remember the purser popped back to check that I was okay, would I like anything and the crew staffing Euro traveller referred to me by name at all times.
I thought it was nice
I thought it was nice
Feb 24, 2015, 1:27 am
#8
Join Date: Jul 2013
Posts: 390
Back on topic though, I ordinarily dislike being 'recognised' when around other people as I just find it embarassing - I can't think of many worse places to do this than at the gate.
Feb 24, 2015, 1:53 am
#9
Join Date: May 2013
Posts: 6,349
Feb 24, 2015, 2:12 am
#10
Join Date: Jan 2012
Location: London
Programs: BA BLUE BADGE
Posts: 1,323
Whenever I get these "recognitions" I sympathise with the crew member. They don't want to do it, they don't know you and it all feels silly. I use to stop them as they started but that just made the situation more ridiculous. So it's a false polite smile whilst a false polite statement is made.
They should automate them as a Stephen Hawkins type voice so you can press the button as many times as you want if that's your thing. You could have them at security, in the lounge, at the gate and even as part of IFE if you want.
In that way you leave the rest of us alone to get on with the real world.
They should automate them as a Stephen Hawkins type voice so you can press the button as many times as you want if that's your thing. You could have them at security, in the lounge, at the gate and even as part of IFE if you want.
In that way you leave the rest of us alone to get on with the real world.
Feb 24, 2015, 2:17 am
#11
Join Date: May 2013
Posts: 6,349
Whenever I get these "recognitions" I sympathise with the crew member. They don't want to do it, they don't know you and it all feels silly. I use to stop them as they started but that just made the situation more ridiculous. So it's a false polite smile whilst a false polite statement is made.
They should automate them as a Stephen Hawkins type voice so you can press the button as many times as you want if that's your thing. You could have them at security, in the lounge, at the gate and even as part of IFE if you want.
In that way you leave the rest of us alone to get on with the real world.
They should automate them as a Stephen Hawkins type voice so you can press the button as many times as you want if that's your thing. You could have them at security, in the lounge, at the gate and even as part of IFE if you want.
In that way you leave the rest of us alone to get on with the real world.