Can you still cancel an award online and just forfeit the tax?
Feb 15, 2015, 8:56 am
#1
Original Poster
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,702
Can you still cancel an award online and just forfeit the tax?
I know that was true as of a few months ago, but just want to see if anyone has more recent data point.
Feb 15, 2015, 9:18 am
#4
Join Date: Nov 2011
Location: Yorkshire
Programs: BA Gold & HH Silver
Posts: 1,465
You should get everything back apart from Ł35/$55*/** cancellation fee pp, the exception being where you originally paid less than Ł35/$55 pp then no cash refund would be due, just the Avios to be returned to your account.
*Further Fees apply if you cancel by phone with no BAEC status, where the system would have allowed you to cancel the booking online.
**Different Amounts for different currencies, no need to list them all.
*Further Fees apply if you cancel by phone with no BAEC status, where the system would have allowed you to cancel the booking online.
**Different Amounts for different currencies, no need to list them all.
Feb 15, 2015, 11:02 am
#7
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,207
As that isn't an advertised favour to keep certain members sweet from what I've seen I imagine the loophole will disappear as soon as the IT department eventually get around to fixing it.....which could be some time.
Strange to think a Gold member has to pay Ł35 for a redeposit of 4,500 Avios while a Blue card holder can have 100,000 redeposited for just a few dollars. BA must be losing thousands.
Strange to think a Gold member has to pay Ł35 for a redeposit of 4,500 Avios while a Blue card holder can have 100,000 redeposited for just a few dollars. BA must be losing thousands.
Feb 15, 2015, 11:14 am
#8
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
Join Date: Jan 2003
Location: London, UK
Posts: 22,212
HIDDY, as far as I am aware this isn't a loophole. With cancellations, it is a simple matter of policy not to collect fees beyond the amount previously paid
Feb 15, 2015, 11:21 am
#9
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,207
Does seem a strange one. I wonder why it's not explained in the service fees page?
Feb 15, 2015, 1:26 pm
#10
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,808
http://www.flyertalk.com/forum/briti...cel-award.html
Feb 16, 2015, 8:15 am
#11
Original Poster
Join Date: Nov 2006
Programs: Marriott Platinum, Hilton Diamond, IHG Platinum
Posts: 3,702
Also see the answers to your similar question a last year:
http://www.flyertalk.com/forum/briti...cel-award.html
http://www.flyertalk.com/forum/briti...cel-award.html
However, I am asking for updates because this kind of unpublished benefit (though Prospero believes it's policy) can change any time.
Feb 16, 2015, 9:37 am
#12
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,808
It hasn't changed for three or four years but why not just bump (update) your previous thread from several months ago?
Feb 16, 2015, 11:11 am
#14
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,932
http://www.britishairways.com/en-gb/...and-conditions
17.1. A fee as specified online at ba.com will be charged if flight bookings for Reward travel are cancelled by the Member prior to departure. Provided a cancellation is made more than 24 hours prior to the scheduled departure of the first flight in the Reward itinerary the Avios Points charged for the Reward will be re-credited to the Member's account. Avios will not be refunded for partially flown bookings.
17.2. If flight bookings for Reward travel on British Airways or on flights operated by an Airline Partner are cancelled by the Member within 24 hours of departure, Avios Points in respect of the Reward will not be re-credited to the member. In the event you are prevented from travelling by an Event Beyond Your Control we will refund your Avios Points provided you have an unused Reward, have informed British Airways promptly, provided evidence of the event if requested to do so and paid the applicable fee specified on ba.com.
17.2. If flight bookings for Reward travel on British Airways or on flights operated by an Airline Partner are cancelled by the Member within 24 hours of departure, Avios Points in respect of the Reward will not be re-credited to the member. In the event you are prevented from travelling by an Event Beyond Your Control we will refund your Avios Points provided you have an unused Reward, have informed British Airways promptly, provided evidence of the event if requested to do so and paid the applicable fee specified on ba.com.
