Can you improve on Mr Hillier missives?
Jan 28, 2015, 7:08 am
#1
Original Poster
Join Date: Sep 2014
Location: Brexile in ADB
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Can you improve on Mr Hillier's missives?
While many on this forum appear to feel today's changes are inevitable, there still seems to be a fair degree of annoyance/anger. Was this in part due to a long winded email which got worse the further you read down, searching in vain for the carrot you hoped would be at the bottom of this hail of sticks*
Therefore what low cost enhancements (by which I mean real enhancements, not the BA sort) would you have offered to mollify the aggrieved members?
I will start
"In addition to increased redemptions and decreased Avios, we will be strictly enforcing a policy in all lounges of anyone who places their feet on a lounge sofa will be immediately removed from the lounged and placed with Hillingdon Social Services"
*Please excuse the mixed metaphors.
Therefore what low cost enhancements (by which I mean real enhancements, not the BA sort) would you have offered to mollify the aggrieved members?
I will start
"In addition to increased redemptions and decreased Avios, we will be strictly enforcing a policy in all lounges of anyone who places their feet on a lounge sofa will be immediately removed from the lounged and placed with Hillingdon Social Services"
*Please excuse the mixed metaphors.
Last edited by Worcester; Jan 28, 2015 at 7:15 am
Jan 28, 2015, 7:09 am
#2
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
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He could at least sign off with xoxo, or Hugs and Kisses
And he could write to his overseas customers, too. Not a peep from Mr. Hillier today.
(Do you think he is a Mountain? Or just a Mount?
)
And he could write to his overseas customers, too. Not a peep from Mr. Hillier today.
(Do you think he is a Mountain? Or just a Mount?
)
Jan 28, 2015, 7:14 am
#6
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Jan 28, 2015, 7:18 am
#8
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"..... In better news I am sure you will be delighted to know that soon we will be cleaning the First Cabin on a more period basis, as well as our plan to frisk all journalists for camera phones before welcoming them onboard"
Jan 28, 2015, 7:52 am
#9
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,210
The one I got said this....
Private and confidential not for general release.
''Once again we have fooled our Gold members into thinking their status is even more superior to that of Silver. As per usual this has been accomplished at no extra cost to the company''.
Private and confidential not for general release.
''Once again we have fooled our Gold members into thinking their status is even more superior to that of Silver. As per usual this has been accomplished at no extra cost to the company''.
Jan 28, 2015, 8:09 am
#13
Join Date: Jun 2009
Location: Berlin, Germany
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Posts: 476
...but a simple banner appeared on BA.com if logged with BA Exec ID. Or my spam filter has had breakfast.
Jan 28, 2015, 8:09 am
#14
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In the David Cameron/Rebekah Brooks sense?
Jan 28, 2015, 8:10 am
#15
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But I think the average BAEC member checks their email more frequently than they check the BAEC website...