flashware

Can you pull them from Avios.com or BA instead?

Richmond_Surrey

My Avios.com account was closed, so can't use it. I tried from Chrome and Firefox browsers and it gives me the same error. I was able to transfer avios in past (last year and to Iberia this year).
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Old good Internet Explorer worked ;-) Amazing and ridiculous, considering the fact that IE is considered to be outdated browser and not used by many. I only use it for one website.

bhbloke

Trying to change the password on Mrs bhb account, it's infuriating and doesn't work.

How on earth can something so simple be so difficult?!

Follow all the rules of the new password requirements and it simply gives an error.

BA it strikes again.

Postdoc

Trying to 'book & upgrade' seats (WT+ to CW) on LHR to CPT return for Oct '19. Seats are shown as available and selection turns green, but hitting 'continue' results in this:

Error

• Sorry, there's a problem with our systems. Please try again, and if it still doesn't work, you might want to try again later

Selecting 'book with Avios' instead works fine, but I need tier points.

I've tried different PCs, browsers and cleared the cache.

Any thoughts, anyone?

flashware

Not ideal but probably best to just book WT+ and then call to process the UuA.

florens

When clicking on MMB from BAEC page, I still need to insert PNR and last name even though the booking is listed and I am logged in.

Pocalypse

Edit: Disregard. One of my extensions, Privacy Badger, was the culprit. For some reason it decided to block the amex domain, even though it's never done so before.

Having a lot of issues trying to purchase new tickets on ba.com today. After going through the booking process (a multi-city), and entering my card details, in the next screen which normally has a frame for Amex security validation, nothing shows up in the frame, and I can't proceed. I only have the option of going back to try a different card (which I don't want to do because of points). Tried a few times, same result.

Trying in an incognito window, I can't get past the flight selection screen in the multi-city booking page because the 'continue' button isn't clickable. My cursor turns into the hand suggesting I can click it, but nothing ever happens. Tried this a few times as well.

Odiy

LufthansaFlyer

I don't often book BA awards but a recent Amex 40% transfer bonus changed that. So now when I go to look at award tickets, I am getting variable fees for the bookings I'm interested in. For example, I'm trying to book a 1 way biz class CDG-ORD ticket and when I pick certain dates I get a fee quote of $380. I'll come back later, next day, etc and the fee jumps into the $500 range. This is for the same exact flights on the same dates. I also notice when I look to book a First class ticket, the same ticket on the same date can have different fees each time I search. And finally, sometimes I'll be quoted $500 for a ticket, then when I clicked 'continue' the next screen shows I only need to pay $380. Sometimes the first screen says $380, and then when I continue it pops up to $500. Is there a pattern for me to be aware of for booking a ticket with an optimal fee structure or is it some kind of bug on the BA side? Also, If I break up the flight with a layover in LHR, does that automatically increase the award fee? With the unpredictabilty of the BA site, I can't quite figure that out either! Thanks much!

KARFA

the actual flight quote screen should be correct - the first flight selection page can be erroneous in the estimated figure for taxes/fees/charges. also you can always cross check the figure by pricing up a one way revenue all BA CDG-LHR-ORD J ticket and seeing what TFC is quoted there - it should be the same for a reward and revenue booking.

EDIT: just to add if you stopover in London (>24hrs) you will also have to pay APD which will add a further ~Ł160 onto the TFC).

for CDG-LHR-ORD not stopping over in the UK the TFC should be:

Passenger Service Charge (International) - France €12.74
Solidarity Tax For France And French Overseas €45.07
Passenger Service Charge - United Kingdom €26.59
Customs User Fee - USA €5.06
Transportation Tax(Arrival) - USA €16.05
Animal & Plant Health User Fee (Aphis) - USA €3.48
Immigration User Fee - USA €6.14
Carrier imposed charge €178.00
Carrier imposed charge €8.14
Carrier imposed charge €12.40
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Total charges €313.67 = ~US$355

F TFC is the same for this route as J TFC.

LufthansaFlyer

Thanks for this. I think where I'm seeing the price difference is the >24 hours in LHR and your explanation solves that. This clarifies it!

standbyalldtime

I'm getting the "Sorry there is a problem with booking this journey online. Try selecting other flights" error for Royal Jordanian flights now. Hope it gets resolved soon....anybody have experience on if I have to call in, will the call center fee be waived

flashware

If you're unable to book online then yes they should waive it.

pauljeff

My wife logged in and found she couldn't see any of her bookings - but she could see all of mine. Bit weird given she's not a nominee for my account and we're not in the same household account.

Should I be reporting this to BA? Doesn't really feel like tip top security...

JAXBA

Had you recently been logged into your own account in the same browser? I also seem to have been noticing issues when going between new and old versions of BA.com, where I might log out of the new, but still be signed in if I bring up a page from the old site.