Jan 3, 2015, 5:46 am
Last edit by: Maluku_Flyer
ba.com: technical issues tracker
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
11 Oct 18 Severe glitch prevents booking of flights see post #3318
Airports served by oneworld or BA partners that are not recognised on the Avios redemption search
AYQ, HID, KWL, RMQ, FTE, DAD, TSV
3 Jun 18 ... "Print Boarding Pass" generates a blank field where the BP should be! Clicking "Print" generates, predictably, a blank sheet of paper!
Mac/Safari (EDIT, 3 Jun: Solution is to "Email BP", which initially shows blank as well, but the email contains the full BP.) Same again on 3 Sep 18, and same fix!
27 Nov ... Can not search for a flight on the updated BA.com website interface , after inputting all informations ( destinations , paxs and dates etc) it pretended to load and then just reverts back to the home page with all fields now cleared. iMac/Safari
Claiming missing avios pages not working [Link]
22 Sep 16, see Post 2005. Hotel Avios giving different results depending on which page you view. Mac/Safari.
6 October 16 Cannot pay by paypal when doing redemptions
.May 18. Login to BAEC generates error message (Mac/Safari) although works on 2nd attempt. Noted at >>> https://www.flyertalk.com/forum/brit...l#post29777401
Please post any technical problems you're experiencing on ba.com below. Include platform, operating system and browser details as necessary.
11 Oct 18 Severe glitch prevents booking of flights see post #3318
Airports served by oneworld or BA partners that are not recognised on the Avios redemption search
AYQ, HID, KWL, RMQ, FTE, DAD, TSV
3 Jun 18 ... "Print Boarding Pass" generates a blank field where the BP should be! Clicking "Print" generates, predictably, a blank sheet of paper!
Mac/Safari (EDIT, 3 Jun: Solution is to "Email BP", which initially shows blank as well, but the email contains the full BP.) Same again on 3 Sep 18, and same fix!
27 Nov ... Can not search for a flight on the updated BA.com website interface , after inputting all informations ( destinations , paxs and dates etc) it pretended to load and then just reverts back to the home page with all fields now cleared. iMac/Safari
Claiming missing avios pages not working [Link]
22 Sep 16, see Post 2005. Hotel Avios giving different results depending on which page you view. Mac/Safari.
6 October 16 Cannot pay by paypal when doing redemptions
.May 18. Login to BAEC generates error message (Mac/Safari) although works on 2nd attempt. Noted at >>> https://www.flyertalk.com/forum/brit...l#post29777401
Issues, bugs and glitches on ba.com website [Please keep thread clutter-free!]
Apr 24, 2017, 10:51 am
#2431
Join Date: Jan 2005
Programs: BA Gold, several other less interesting cards...
Posts: 3,712
Is it even worth posting on this thread? Do BA take note anymore? The BA presence on FT has really been curtailed of late.
Apr 24, 2017, 4:04 pm
#2432
Join Date: Aug 2011
Location: Berlin
Programs: Meow Mix
Posts: 1,434
I have an issue with ba.com when loading the menu for a particular flight. I have had the following user journey to recreate the problem:
BA.com > Login> Select flight by cli > access that PNR > in-flight meals > accept authorisation > select pax on list >
From using the dev console, I can see that the page successfully gets a response when performing XHR/GET requests. The response includes the menu (with starters, salad, main and dessert) but does not load in the modal dialog.
Only "undefined" is shown in the modal dialog.
I can see the in-flight meals page doing a XHR/GET request and get a response with the appropriate full flight menu.
Using Chrome version 57.0.2987.133 and screenshot is attached.
A link of screenshot is here.
/AE
- Login to BA.com
- Select the booking from "My upcoming flights" section
- Click "Order in-flight meals" for the appropriate flight
- Click on "I have consent"
- Click on my name under the correct segment
- Click on "View menu" under Choose main course heading
BA.com > Login> Select flight by cli > access that PNR > in-flight meals > accept authorisation > select pax on list >
From using the dev console, I can see that the page successfully gets a response when performing XHR/GET requests. The response includes the menu (with starters, salad, main and dessert) but does not load in the modal dialog.
Only "undefined" is shown in the modal dialog.
I can see the in-flight meals page doing a XHR/GET request and get a response with the appropriate full flight menu.
Using Chrome version 57.0.2987.133 and screenshot is attached.
A link of screenshot is here.
/AE
Apr 25, 2017, 4:36 am
#2434
Join Date: Jan 2005
Programs: BA Gold, several other less interesting cards...
Posts: 3,712
I'm now getting the "Sorry, there seems to be a technical problem" error above when I'm trying to book an Avios flight. This really is starting to get very tedious. First, the Avios availability seems to have dried up and now the ability to actually book Avios flights has gone west too.
Apr 26, 2017, 2:47 am
#2435
Join Date: Jan 2005
Location: Egham, Surrey, UK
Programs: Mucci Champion des Champions, BAG4L, *A Gold, HH DIA, Hyatt Explorist, Hertz Gold, Avis President
Posts: 3,416
Just updating Advanced Information for an upcoming flight to MSY. Entered my wife's passport number and got another person's details 
Just going to phone BA
Just going to phone BA
Apr 26, 2017, 9:20 am
#2436
Join Date: Jan 2010
Posts: 3,190
Seems to be down right now...
"ba.com - please try again
Sorry, there seems to be a technical problem. Please try again in a few minutes.
We apologise for any inconvenience."
rb211.
"ba.com - please try again
Sorry, there seems to be a technical problem. Please try again in a few minutes.
We apologise for any inconvenience."
rb211.
Apr 26, 2017, 9:42 am
#2437
Company Representative
Join Date: Jun 2015
Posts: 462
Hi Everyone,
We are currently experiencing some technical issues with ba.com. Our team is working to resolve the issue as quickly as possible.
Apologies for any inconvenience this is causing.
Kind regards,
Hayley
We are currently experiencing some technical issues with ba.com. Our team is working to resolve the issue as quickly as possible.
Apologies for any inconvenience this is causing.
Kind regards,
Hayley
Apr 26, 2017, 2:39 pm
#2438
Suspended
Join Date: Apr 2017
Programs: BA
Posts: 609
AARP discount problems
I am continuing to report problems with the BA AARP discount. For example, the $130 discount on WTP fares does not show on BOS-LHR depart July 5th and return July 14th despite fares showing as "discounted." There are many other examples. Are others experiencing this problem?
Apr 27, 2017, 12:42 am
#2439
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,529
Whenever I access MMB on ba.com I keep getting very annoying popup messages, such as:
These are so useless. I never travel with checked baggage on shorthaul and this feature surely doesn't "truly enhance" my "seemless experience".
These are so useless. I never travel with checked baggage on shorthaul and this feature surely doesn't "truly enhance" my "seemless experience".
Apr 27, 2017, 11:03 am
#2440
Join Date: Jan 2010
Posts: 3,190
rb211.
Apr 27, 2017, 11:18 am
#2441
Join Date: Dec 2008
Location: London
Programs: SK Gold, ITA Executive, Sixt Diamond, Hertz PC, Avis PC, IHG Platinum
Posts: 5,163
Apr 28, 2017, 8:35 am
#2442
Join Date: Mar 2013
Location: US of A
Programs: Delta Diamond, United 1K, BA Blue, Marriott Titanium, Hilton Gold, Amex Platinum
Posts: 1,775
Can't search for reward flights. After entering the origin, destination, date, etc details, this is what I am greeted with:
Apr 29, 2017, 7:25 am
#2443
Join Date: Nov 2014
Posts: 50
Anyone else missing the month of February when using the full year availability chart? Pic attached (I hope) and it appears if you scroll left/right through months in the calendar grid but it's missing altogether in the bar chart?
Apr 29, 2017, 11:20 am
#2444
Join Date: Sep 2011
Location: Glasgow
Programs: BA Exec Gold
Posts: 45
I had issues logging in yesterday and I had to ask to rest my password. The same error message is coming up today, but I am not being sent a link to reset my password today. IS anyone else having this issue?
Error
You have made too many login attempts.
Your account is now locked for up to 24 hours unless you reset your password.
Error
You have made too many login attempts.
Your account is now locked for up to 24 hours unless you reset your password.
Apr 29, 2017, 3:44 pm
#2445
Join Date: Aug 2010
Location: London Stratford, E7
Programs: BAEC Gold! Thanks to FT
Posts: 3,376
I fed this back on twitter and was told that often people with status and a generous baggage allowance regularly paid for extra luggage.