Pro-active Online Upgrade (POUG) tracking and discussion | 2015 thread
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#1
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Carbon Conscious Travel
Original Poster
Join Date: Jan 2003
Location: London, UK
Posts: 20,547


This thread is a continuation of the very popular http://www.flyertalk.com/forum/briti...ns-thread.html.
What is a Pro-active Online Upgrade?
The simple answer: it is a limited special upgrade that may be offered at a time of BA's choosing after your booking is ticketed up to and including online check-in. The offer, if it happens (and this is not guaranteed) will appear in Manage My Booking, either via BA.com or the mobile app. There is no email notification, klaxon sound or flashing beacons to alert you - so now you know why its called a Pro-active Online Upgrade

Please note, POUG rates differ from the rates offered at the airport (see, http://www.flyertalk.com/forum/briti...ng-thread.html) and also the rate offered when you click on the “Upgrade my class of travel with money” link from within MMB, or the “Upgrade to the next available cabin” blue/grey banner in the app.
In summary
- All POUGs earn full TPs and Avios for the upgraded cabin, subject to the original booking being paid for with cash.
- POUGs are not usually offered on bookings with connections, such as bookings that combine UK domestic and international flights
- POUGs are offered on Hand-Baggage Only fares, if available
- POUGs only become available after 48 hours of making your booking, until any time up to, and including OLCI. After being checked in you will not be offered a POUG.
- POUGs do not seem to become available for travel agent bookings, until 2-3 days before departure (YMMV)
- POUGs cannot be requested from Service Centres, except that occasionally BA.com will not proceed with a POUG online and display a message inviting you to call the Service Centre to complete the transaction.
- After a POUG has been purchased, the ticket become non changeable and non refundable, apart from government taxes.
A Wikipost has been set up to allow us to collectively track POUG rates on a route by route basis. Please add your own successful results to the list including the month/year when the POUG was offered to you.
Last edited by Prospero; May 30, 15 at 12:52 pm Reason: add banner

#2
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Carbon Conscious Travel
Original Poster
Join Date: Jan 2003
Location: London, UK
Posts: 20,547
Historical data
The rates below were transferred over from the previous thread's Wikipost
Short haul routes from LON to Europe
Long haul routes from LON to North America
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
Long haul routes from LON to South America
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
Long haul routes from LON to Asia
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
Long haul routes from LON to Australia and Oceania
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
Long haul routes from LON to Africa and Middle East
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
Long and short-haul routes to LON
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
Short haul routes from LON to Europe
- ACE - £105
- AGP – £79 (£99/€119 Dec 2014)
- AMS - £69 / £56 (£99 from HBO in Nov 2014)
- ATH - £99 (£109 from HBO in Oct 2014)
- ARN – £72
- BCN – £79 (£89 for Silver/Bronze and £114 for HBO Blue Dec 2014 - same fight, two bookings)
- BGO – £64 (£79 for HBO in SEP2014)
- BRI - £119 / €144 (Dec 2014)
- BRU - £69
- BSL - CHF 85 for BSL-LHR (£55 at then exchange rate) (CHF120 in Dec 2014)
- BUD - £79 (£89 and £105 Dec 2014)
- CDG - £69 (£75 Dec 2014; CDG-LHR €115 Dec 2014)
- CMF - £69 (Dec 2014)
- CPH - £79 (£129 from HBO Nov 2014)
- CTA - £119/€144 (both Dec 2014)
- DBV – £79
- DUB – £69/£56 (£99 from HBO Nov 2014, £80 Dec 2014)
- DUS – £69
- FCO - £170 (Dec 14)
- FRA – £69
- GIB - £72 (£140 Dec 14)
- GOT – £79
- GVA - £79/£89
- HAJ – £69
- HAM – £69
- HEL – £89
- INN – £89 out / €109 back (Dec 14)
- IST – £89
- JER – £69
- KBP - £80 / USD 129 (BA is not currently accepting Ukrainian currency)
- LCA – £89 (£190 Dec 2014 from LCA; separately £134 to LCA Dec 2014)
- LIN – £79
- LIS – £79 (£119 offered Nov 14, £99 and £145 Dec 14)
- LUX - £69
- MAD - £79
- MAH - £69
- MUC - £79
- MXP - £119 (€89 MXP - LHR)
- NCE - £140 (each way, 21/DEC/14)
- ORY - £69
- OSL - £79 (£64/640 NOK reported)
- OTP - £79/€89
- PMI - £69 (Dec 2014)
- PRG – £79
- PSA - £79
- SZG - £114 (Nov 2015)
- SOF - £89
- STR – £69
- TIA – £89 (£99 offered Dec 14 for TIA-LGW) (€119 TIA-LGW Dec 2014)
- TRN – £79
- TXL – £69
- VCE – £79
- VIE – £79 [£129 as of Nov14! GBP99 LHR-VIE + GBP99 VIE-LHR Nov14]
- VRN- €139 (~£110) Nov 2014 - £89 / €109 Dec 2014
- WAW – £69 (£110 Dec 14)
- ZAG – £79
- ZRH – £79 (£87 (CHF135) for ZRH-LHR): LCY-ZRH + v.v. £69 (offered 11/14)
Long haul routes from LON to North America
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
- ATL - WTP £189
- BOS – WTP £189 (mid-2014) £219 (December 2014)
- IAD - WTP £157
- JFK/EWR – WTP £189 (can be as low as £133) / CW £443 / F £527 (F £599 02/08)
- LAS - WTP £180
- LAX – WTP £229 / CW £599
- MEX – F £447/£525
- MIA – WTP £209 / CW £525
- ORD – WTP £171 / CW £525 / F £499
- PHL – WTP £189
- SAN – CW £599
- SEA – WTP £199
- SFO – WTP £170
- YYZ – WTP £171 (return leg) / CW £425 / F £499
- YYC - WTP £134
- YVR – WTP £175 / CW £350
Long haul routes from LON to South America
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
- EZE – WTP £199
- GRU – WTP £209 / F £499 / WT to CW £699
- GIG - WT to CW £699
Long haul routes from LON to Asia
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
- BKK - WTP £126-£140 / CW £549 / F £
- BOM - WTP £ / CW £450 / F £
- DEL - F £499, subsequently reduced to £400
- HKG – WTP £199 (offered £172 for a Nov 2014 flight) / CW £599 / F £599
- NRT - WTP £199 / CW £ / F £525
- ICN - CW £499
- SIN - WTP SGD$320
Long haul routes from LON to Australia and Oceania
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
- SYD – WTP £170 / CW £399
Long haul routes from LON to Africa and Middle East
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
- AUH – F £499
- CAI - WTP £121
- DXB – WTP £179 / F £499
- EBB - WTP £142
- JNB - WTP £209
- NBO - WTP £189
Long and short-haul routes to LON
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
- SYD-SIN – F £465
- AMS-LGW - CE €79
- BCN-LHR - CE £64
- BRU-LHR - CE £105 (12.2014)
- CDG-LHR - CE €79
- DUB-LHR - CE €109 (£85.70-ish) from HBO booked 05.12.14, offered 08.12.14
- BOM-LHR - F cINR40,000 (c£395)
- JNB-LHR WTP - £189
- TLV-LHR - F $600 (c£370)
Last edited by Prospero; Jan 3, 15 at 5:40 am Reason: formatting

#3
Join Date: Nov 2014
Location: West Sussex, UK
Programs: BAEC Gold (11/Dec/18)
Posts: 262
LGW - IBZ in July, ET to CE, £119 out.
(I did have an offer for £145 IBZ - LHR but that's now disappeared. Oops)
(I did have an offer for £145 IBZ - LHR but that's now disappeared. Oops)

#4
Join Date: Nov 2014
Location: London
Programs: BAEC Silver, M&M, HHonors Gold
Posts: 1,165
Originally Posted by brentford77
I am a fairly regular user of these from Euro Traveller to CE. I often do Helsinki which is normally Euro 99. Today I was offered €155 for HEL-LHR in a weeks time. I have had several recent offers that were much higher than I previously received. Beginning to wonder if they are running some program to see how far they can push users like me. Not griping if they are: it's a commercial business after all. Does it halp does anyone think if bookings are made without the Exec # added in initially or are they just raising the prices all round? The prices I get now are typically above my inflection point and frankly, if it gets to the point where I struggle to maintain my BA status, I'd probably start doing a lot more Norwegian, Easyjet, etc.

#5
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 47,735
I have taken the liberty of putting recent POUG fares into the Wiki, anything from mid October onwards. Most of them were offered to me, some in the last few days and those I have not taken up are still showing the above prices.
I've also split the original structure: at least within Europe it doesn't matter which direction the POUG is, but it does matter which currency the ticket was offered in. Often fares from Europe (either single or return) are cheaper than UK issued fares. But a UK issued LHR-CDG, priced in Sterling, will cost the same in either direction, whereas a Euro denominated fare will generally be a bit cheaper, again in either direction. BAEC and HBO status are not relevant to the price.
I've also split the original structure: at least within Europe it doesn't matter which direction the POUG is, but it does matter which currency the ticket was offered in. Often fares from Europe (either single or return) are cheaper than UK issued fares. But a UK issued LHR-CDG, priced in Sterling, will cost the same in either direction, whereas a Euro denominated fare will generally be a bit cheaper, again in either direction. BAEC and HBO status are not relevant to the price.

#6
Join Date: Feb 2013
Location: UK
Programs: I go wherever the content takes me.
Posts: 5,695
Pro-active Online Upgrade (POUG) tracking and discussion | 2015 thread
The wiki post is all well and good, but it has been established in the latter half of 2014 that BA jerked up the short haul POUG prices from LHR and LGW considerably.
Edit - CWS beat me to it!
Edit - CWS beat me to it!

#7
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 47,735

#8
Join Date: Aug 2013
Location: SJC
Programs: BAEC Silver, AS MVP Gold
Posts: 357
£69.00 AMS (from LCY) offered yesterday for a flight in August. Just deciding whether to go for it or not.

#9
Join Date: Oct 2014
Programs: BA Silver, AC 50K Elite, Delta Gold
Posts: 357
£90 CE LHR-GOT for a flight in 3 weeks. No thank you!

#10
Join Date: Nov 2014
Location: London
Programs: BAEC Silver, M&M, HHonors Gold
Posts: 1,165
We have two tickets for the same flight but separate bookings, LHR - DUB, I got upgrade offer for £80, my husband £95 (his ticket is HBO). Flight in March 2015.
Last edited by Richmond_Surrey; Jan 4, 15 at 6:44 am

#11
Join Date: Dec 2014
Programs: BAEC (continued soft landing)
Posts: 332
Well, just for the wiki post (I cannot edit it so far as I can see)
OTP (coming up in April) still offered at £185. Seems stable for that route for now.
VCE (coming up in May) at £135 (also seems fairly stable at that price for me).
Both, of course ET->CE
OTP (coming up in April) still offered at £185. Seems stable for that route for now.
VCE (coming up in May) at £135 (also seems fairly stable at that price for me).
Both, of course ET->CE

#12
Join Date: Jan 2014
Programs: BAEC GGL
Posts: 198
Offering me £145 for LHR-VIE in Feb 2015 (from hbo).
I think I'll stick with my exit row.
I think I'll stick with my exit row.

#13
Join Date: Dec 2011
Location: North Yorkshire, UK / Pasadena CA
Programs: BA Silver
Posts: 1,240
Pro-active Online Upgrade (POUG) tracking and discussion | 2015 thread
Yes, yes, but when are we going to see POUGs on trips originating at regional airports?
Ok it's been mentioned to death but honestly...
Ok it's been mentioned to death but honestly...

#14
Join Date: Jul 2009
Programs: BAEC Gold, IHG Spire Elite, HHonors Diamond
Posts: 5,914
I'm still being offered £95 e/w for LCY-DUB and still not worth it considering you can pay just under £200 in business compared to say £80 for ET + £180 to CE = £260.
JER-LGW holding steady at £99 (paid £17 in the first place for the ET fare).
JER-LGW holding steady at £99 (paid £17 in the first place for the ET fare).

#15
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 47,735
This year's Wiki updated to this point of time, thanks for the updates.
