Another example of BA IT failure
Dec 15, 2014, 10:17 am
#1
Original Poster
Join Date: Oct 2010
Location: Alameda, CA, US
Programs: BAEC Gold (GGL/CCR), HHonors Diamond
Posts: 1,346
Another example of BA IT failure
So searching for flights going back to Germany in spring. And as so often I see this:
So since when is $6,477 lowest in comparison to $2,821? *rolleyes*
So since when is $6,477 lowest in comparison to $2,821? *rolleyes*
Dec 15, 2014, 10:22 am
#2
Moderator: Qatar Airways
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,948
I presume it is saying that is the lowest F fare available - it may not be fully flexible for example.
Dec 15, 2014, 10:25 am
#3
FlyerTalk Evangelist
Join Date: Jun 2012
Programs: BA Gold, QF WP
Posts: 12,551
There should be a 'Lowest' indicator for all classes shown, so $6477 would be the lowest First option and there should be a lowest CW option.
It can happen that the lowest First fare is lower than the lowest CW fare (although not in this case), and sometimes the split-return pricing engine can show confusing/erroneous results especially if you try to change the inbound leg before the outbound.
It can happen that the lowest First fare is lower than the lowest CW fare (although not in this case), and sometimes the split-return pricing engine can show confusing/erroneous results especially if you try to change the inbound leg before the outbound.
Dec 15, 2014, 10:25 am
#4
Join Date: Jul 2014
Location: NCL
Programs: FB Plat; BAEC Gold
Posts: 930
It will show the lowest price for each cabin. I'm guessing there is a cheaper Business Class fare out of the picture hence why the $2821 isn't highlighted.
Dec 15, 2014, 10:26 am
#5
Original Poster
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Location: Alameda, CA, US
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Posts: 1,346
The page I had, showed no yellow marking for Club. So maybe that is why the lowest indication on the First column annoys me.
Dec 15, 2014, 10:27 am
#7
FlyerTalk Evangelist
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If the search is done looking for First, then that will be highlighted.
If flying CW is survivable, then it's only $2821
If flying CW is survivable, then it's only $2821
Dec 15, 2014, 11:49 am
#8
Original Poster
Join Date: Oct 2010
Location: Alameda, CA, US
Programs: BAEC Gold (GGL/CCR), HHonors Diamond
Posts: 1,346
The "lowest" being the lowest First is probably right, but I find it still "wrong" the way it is displayed. "Lowest First" would be right.
And yes, angatol, I am Gold.
Dec 15, 2014, 11:52 am
#9
Join Date: Jul 2014
Location: Buckinghamshire
Programs: BAEC Gold Guest List, Hilton Honours Diamond, Accor Gold
Posts: 2,303
Dec 15, 2014, 12:23 pm
#10
Join Date: Aug 2010
Location: Sheffield, UK
Programs: BA - Silver,Hilton-Diamond, IHG - PlatAmb, GHA - Plat
Posts: 766
Im confused, what exactly is the IT failure? am I missing something??
Dec 15, 2014, 12:24 pm
#11
FlyerTalk Evangelist
Join Date: May 2007
Programs: BA Gold
Posts: 12,046
I wonder if BA ever did a study of the conversion rates when only the cabin selected at the start of the search was yellowed versus the existing model.
Dec 15, 2014, 12:40 pm
#12
Join Date: Oct 2011
Posts: 4,964
Sorry, that was a bit snarky. But it always displays the lowest fare for each cabin and I find it a good way to see the lowest fare and to see if a higher cabin is relatively closely priced. I'd be interested to see what dates you are searching for that show no lowest Club price, but do show a lowest First price.
Dec 15, 2014, 12:42 pm
#13
Original Poster
Join Date: Oct 2010
Location: Alameda, CA, US
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Sorry, that was a bit snarky. But it always displays the lowest fare for each cabin and I find it a good way to see the lowest fare and to see if a higher cabin is relatively closely priced. I'd be interested to see what dates you are searching for that show no lowest Club price, but do show a lowest First price.
Dec 15, 2014, 1:00 pm
#14
Join Date: Oct 2011
Location: City of Kingston Upon Hull
Programs: BAEC Gold
Posts: 4,940
One of reasons this can happen is if all the fares in a paticular travel class are the same meaning there is no lowest ( or highest for that matter) fare for that class of travel.
Dec 15, 2014, 1:26 pm
#15
Join Date: Mar 2014
Location: London, UK
Programs: BAEC
Posts: 2,286
And another one to add to the pointless negative thread list.