Jan 20, 2015, 5:28 am
Last edit by: hillrider
LHR charges for the cost of this screening to the passengers. For example, if you transited LHR on a round-trip in economy class from the US, you paid GBP 54.39 (USD 83.10) for this (on the ticket under tax/fee "UB").
EU Regulations state that "transfer passengers and their cabin baggage may be exempted from screening, if: (a) they arrive from a Member State [...] or (b) they arrive from a third country where the security standards applied are recognised as equivalent to the common basic standards [...] [E.g. the USA]"
SECURITY CONTROL both ways:
NO SECURITY CONTROL either way (Schengen to USA or v.v.):
NO SECURITY CONTROL from Schengen to USA (control on the way back from USA to Schengen):
EU Regulations state that "transfer passengers and their cabin baggage may be exempted from screening, if: (a) they arrive from a Member State [...] or (b) they arrive from a third country where the security standards applied are recognised as equivalent to the common basic standards [...] [E.g. the USA]"
Security control when connecting between USA and Schengen flights (European airports competing for LHR traffic)
SECURITY CONTROL both ways:
- LHR
NO SECURITY CONTROL either way (Schengen to USA or v.v.):
- FRA (A/Z-gates only) [Lufthansa hub]
- MUC [Lufthansa hub]
- AMS (from mid 2015 when reconstruction works finish) [KLM hub]
- HEL
- ZRH [SWISS hub]
- CPH
NO SECURITY CONTROL from Schengen to USA (control on the way back from USA to Schengen):
- VIE
- WAW
- ARN
- OSL
T5 security is a total disaster! [inc Fast Track issues]
May 28, 2015, 12:40 pm
#1261
Join Date: Jun 2012
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T8191 makes a good point. When you've grabbed your stuff from the trays, your hands are full. You need to vacate that area and get to a table/bench to repack your stuff. Your hands are full. There are other passengers feverishly queuing behind you to collect their belongings too.
However, my main point still stands: we're the customer and it shouldn't be our job to stack trays. Our experience through the airport should be as pleasant as possible given around half of the ticket price is various taxes.
However, my main point still stands: we're the customer and it shouldn't be our job to stack trays. Our experience through the airport should be as pleasant as possible given around half of the ticket price is various taxes.
May 28, 2015, 12:50 pm
#1262
Moderator: British Airways Executive Club
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Posts: 22,127
May 28, 2015, 12:59 pm
#1263
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T8191 makes a good point. When you've grabbed your stuff from the trays, your hands are full. You need to vacate that area and get to a table/bench to repack your stuff. Your hands are full. There are other passengers feverishly queuing behind you to collect their belongings too.
However, my main point still stands: we're the customer and it shouldn't be our job to stack trays. Our experience through the airport should be as pleasant as possible given around half of the ticket price is various taxes.
However, my main point still stands: we're the customer and it shouldn't be our job to stack trays. Our experience through the airport should be as pleasant as possible given around half of the ticket price is various taxes.
2. Agreed. HAL should be paying for the extra staff to perform that humble function. We [the pax] pay enough already without being required to facilitate HAL's profit margin. The current system is borked from start to finish, and I'm amazed that some geek with a degree in 'moving people' hasn't identified [and offered solutions to] the issues. WHO IS RESPONSIBLE?
I'm grateful I only have to suffer LHR T5 a 2/3 of times a year. LGW isn't much better, tbh ... the outflow at both is invariably worse than the inflow, IME.
May 28, 2015, 1:15 pm
#1264
Join Date: Mar 2014
Location: London, UK
Programs: BAEC
Posts: 2,270
1. Put your own tray away. No one is asking you to stack 'trays'. Just your tray. You don't fart daisies. Do as everyone else does and security will move faster for everyone.
2. You understand the difference between a tax and a charge, right? A tax goes to the government. A charge usually goes to a company. In this case most of the 'charges' in the ticket price go to BA. The taxes go to HMRC. HAL doesn't get half your ticket price.
May 28, 2015, 1:22 pm
#1265
Join Date: Mar 2014
Location: London, UK
Programs: BAEC
Posts: 2,270
2. Agreed. HAL should be paying for the extra staff to perform that humble function. We [the pax] pay enough already without being required to facilitate HAL's profit margin. The current system is borked from start to finish, and I'm amazed that some geek with a degree in 'moving people' hasn't identified [and offered solutions to] the issues. WHO IS RESPONSIBLE?
), HAL forces me to lift my own bags onto the conveyor belt for security screening. And then they compel me to go get a tray and put my liquids and laptop into that tray. Can you believe it?? Do they not realise that I am a PAYING CUSTOMER?! Some geek with a degree (boooo hiss - who needs one of those?) needs to sort this problem out pronto. I am VERY important and I should not have to perform 'humble' functions myself!! Whilst on the topic of functions, I notice that the loos in T5 don't come with automated bottom wipers. Most distressing.
May 28, 2015, 1:32 pm
#1266
Moderator: British Airways Executive Club
Join Date: Jan 2009
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Posts: 22,127
Just over £30 goes to LHR in passenger service charge. Then there is APD of £13 (assuming short haul ET/domestic). Out of a cheap ticket ex-LHR, just over £43 does not go to BA at all.
While I happily put away my own trays and other people's without grudges, I do think that LHR should provide better level of service (= faster security queues and proper fast track) for their £30 per person (plus shopping revenue, rent they get etc).
May 28, 2015, 1:44 pm
#1267
Join Date: Jun 2012
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I can only assume you are joking or trolling.
1. Put your own tray away. No one is asking you to stack 'trays'. Just your tray. You don't fart daisies. Do as everyone else does and security will move faster for everyone.
2. You understand the difference between a tax and a charge, right? A tax goes to the government. A charge usually goes to a company. In this case most of the 'charges' in the ticket price go to BA. The taxes go to HMRC. HAL doesn't get half your ticket price.
1. Put your own tray away. No one is asking you to stack 'trays'. Just your tray. You don't fart daisies. Do as everyone else does and security will move faster for everyone.
2. You understand the difference between a tax and a charge, right? A tax goes to the government. A charge usually goes to a company. In this case most of the 'charges' in the ticket price go to BA. The taxes go to HMRC. HAL doesn't get half your ticket price.
I don't know how often you go through T5, but I've had to endure T5 security for virtually every single week for the last eight months.
Other airports around the world manage to make the experience somewhat more pleasant.
May 28, 2015, 1:55 pm
#1268
FlyerTalk Evangelist
Join Date: Oct 2008
Posts: 11,565
£30 fee is crazy for what is offered. It shows how public infrastructure should be in public hands so the profits can be reinvested back in, instead of siphoned off to shareholders. Like the railways.
Some airports have automatic tray dispensers and recovery. I imagine such systems are expensive...oh oh...that won't look good to the shareholders just like employing more staff because in LON productivity seems rather low...
Some airports have automatic tray dispensers and recovery. I imagine such systems are expensive...oh oh...that won't look good to the shareholders just like employing more staff because in LON productivity seems rather low...
May 28, 2015, 2:04 pm
#1269
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It is OUTRAGEOUS that, despite generating PROFITS (), HAL forces me to lift my own bags onto the conveyor belt for security screening. And then they compel me to go get a tray and put my liquids and laptop into that tray. Can you believe it?? Do they not realise that I am a PAYING CUSTOMER?! Some geek with a degree (boooo hiss - who needs one of those?) needs to sort this problem out pronto. I am VERY important and I should not have to perform 'humble' functions myself!! Whilst on the topic of functions, I notice that the loos in T5 don't come with automated bottom wipers. Most distressing.
), HAL forces me to lift my own bags onto the conveyor belt for security screening. And then they compel me to go get a tray and put my liquids and laptop into that tray. Can you believe it?? Do they not realise that I am a PAYING CUSTOMER?! Some geek with a degree (boooo hiss - who needs one of those?) needs to sort this problem out pronto. I am VERY important and I should not have to perform 'humble' functions myself!! Whilst on the topic of functions, I notice that the loos in T5 don't come with automated bottom wipers. Most distressing.Doesn't add a great deal to the discussion, though, other than re-stating that LHR T5 seems to be in the lower quartile of what 'can be done'.
May 28, 2015, 2:04 pm
#1270
Join Date: Apr 2011
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I'm neither joking nor trolling. I just happen to have a different viewpoint to yours.
I don't know how often you go through T5, but I've had to endure T5 security for virtually every single week for the last eight months.
Other airports around the world manage to make the experience somewhat more pleasant.
I don't know how often you go through T5, but I've had to endure T5 security for virtually every single week for the last eight months.
Other airports around the world manage to make the experience somewhat more pleasant.
Last edited by jcm9000; May 28, 2015 at 2:22 pm
May 28, 2015, 2:10 pm
#1271
Join Date: Mar 2014
Location: London, UK
Programs: BAEC
Posts: 2,270
£30 fee is crazy for what is offered. It shows how public infrastructure should be in public hands so the profits can be reinvested back in, instead of siphoned off to shareholders. Like the railways.
Some airports have automatic tray dispensers and recovery. I imagine such systems are expensive...oh oh...that won't look good to the shareholders just like employing more staff because in LON productivity seems rather low...
Some airports have automatic tray dispensers and recovery. I imagine such systems are expensive...oh oh...that won't look good to the shareholders just like employing more staff because in LON productivity seems rather low...
May 28, 2015, 2:13 pm
#1272
Join Date: Mar 2014
Location: London, UK
Programs: BAEC
Posts: 2,270
Ok, let me translate for you: you shouldn't be so bloody lazy. Other similar functions are not carried out for you and do not generate complaint.
May 28, 2015, 2:22 pm
#1273
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Join Date: Oct 2008
Posts: 11,565
Take a look at the Northern Ireland railways, it is fully state owned. Privatising the railways was a disaster except for those who get to cream of the profits and put their hands in the till.
May 28, 2015, 2:24 pm
#1274
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My contention is simply that the system is dependent on 'other' people who don't give a damn, my dear. Have a good weekend.
