150 Pound BA Card for lost Luggage
 

So, I arrived but my bag didn't. Spoke to the contracted baggage people and BA gave me a £150 credit card to get my essentials. Looks like the bag won't be delivered today and I am wondering what to do if it doesn't arrive soon. Is this the only comp that I am entitled to from BA? I can always go back on my insurance but I would be looking at them to replace the bag and contents which is significant. Any help appreciated.

Delayed not lost to be correct.

BA should fund your essentials. During hurricane sandy I was without my bag for 4 days my essentials came out as about £30 worth of clothes and toiletries, that was in danger of jumping considerably (nearly doubling) if it had been much longer, as I'd have had to buy a new pair of jeans.

I believe some people in mcdonalds like jobs have to wear uniforms, or "suits", and claim these can cost hundreds of pounds and it's absolutely essential. That's between you and BA to persuade them :)

£150 for essentials. If lost then there are limits as to the compensation. Depending on what you carry you may be fine or not. Thence insurance.

Did you mean £300? If it was indeed £30 please let us know where to get clothes for 4 days for that amount!

PRIMARK :D

The expensive stuff (shoes), I was wearing. Didn't have a jacket from memory, but did have a jumper. Came in on the last EWR arrival. Got into town, Macy's and other stores were shut, Duane Reade had socks, vests and underwear, as will as toothpaste and brush. Came to about $25 I think for 4 days worth.

Was in NY for a few days (power in the office and the hotel), got the first train to Washington from Newark penn station and my bag was waiting at the office in DC for me.

day two and no bag. Heading out tomorrow morning as well to start the real trip and need to seriously consider buying clothes for the next 5 days. As two flights came in this morning, things aren't looking so good as the status is still stuck on Tracing Continues.

I originally posted this in another thread:

Article 22 of the Montreal Convention doesn't actually differentiate between delayed and lost baggage and, under the convention, you can purchase replacement items for up to 1,131 SDR (GBP1,047.15):

(The 1,000 SDR limit was increased to 1,131 in 2009. See U.S. Department of Transportation, Inflation Adjustments to Liability Limits Governed by the Montreal Convention Effective December 30, 2009, 74 F.R. 59017-18 (Nov. 16, 2009)

I'd try to be reasonable with it, but you can force BA to adhere to the Montreal Convention.

Correct. Hoping you can help me to understand what my rights are now that it is day two and I have to consider purchasing beyond the 150 pounds that was given. Thanks.

You are allowed a reasonable amount of tights and other clothing + cosmetic items. Keep a receipt, photo them and the receipt, send it in afterwards. You should deduct the debit card off the total. BA have a good reputation in this area. If you buy from Marks and Spencer or Gap you are unlikely to be challenged, but if you bill them for some laundry or service washes then it makes it even more difficult to challenge.

You can also claim for electrical items, such as a battery charger.

Reports on here suggest payment is arranged a few days after receipt of the documentation.

If the items are lost - which is now extremely rare - then there is a separate process for claiming for that, covered by the Convention mentioned above. It's unlikely to come to that.

Thanks merrickdb - this was very helpful, much appreciated.

I suspect that the "tights" referred to may have been "rights"....

Best spelling mistake of the day!

Wish I could help but baggage issues are not in cabin crews remit.