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-   -   BA Argentina (EZE) Flight Schedule Reduction from March 2015 (https://www.flyertalk.com/forum/british-airways-executive-club/1606720-ba-argentina-eze-flight-schedule-reduction-march-2015-a.html)

Bobbie2013 Aug 28, 2014 3:29 am

BA Argentina (EZE) Flight Schedule Reduction from March 2015
 
BA have emailed me today informing me that they have cancelled my outbound flight to EZE next June.

A quick look at the timetables seems to show a reduction from daily to x5 weekly LHR-EZE.

Interestingly, the Sao Paulo service seems to be increasing from daily x10 weekly.

windowontheAside Aug 28, 2014 3:30 am

Same here. Very disappointed. That's a day out of our trip. :(

windowontheAside Aug 28, 2014 3:48 am

Interesting that BA.com will still sell me a ticket on my cancelled flight...

Bobbie2013 Aug 28, 2014 3:49 am

Our departure date is one day later so I've asked them to move our return date by one day too.

The original departure date was actually my 30th birthday too!

windowontheAside Aug 28, 2014 4:02 am

That's not an option for us - we have all kinds of other bookings during our trip that can't be pushed back.

Bobbie2013 Aug 28, 2014 4:17 am

Advice on rebooking due to BA cancelling a flight
 
Hi all

I have a booking for LHR-EZE-LHR next June, CW (UuA at booking stage from WTP).

BA have cancelled my outbound flight due to a reduction in frequency and pushed it back by one day. I'm happy with this so long as they will push back my return flight by one day as we have a schedule planned travelling around Argentina and Uruguay.

Incidentally, the original outbound flight was booked to depart on my 30th birthday (I'm not expecting extra leverage because of this though!). Will there be a problem with this? It seems like a completely reasonable request to me but I've not been in this situation before with an Avios upgraded ticket.

Thanks

Bobbie

windowontheAside Aug 28, 2014 4:20 am

I just hung up from the Gold line asking about options - I wish I'd seen this first as I'd have asked for you.

I have learned that my options are: 1) accept rebooking a day earlier or later 2) complete refund but NOT the one I wanted which was rebooking on an indirect service using IB or AA.

flolee Aug 28, 2014 4:22 am

in my experience BA is pretty flexible as soon as a booked flight got canceled. so it should not be a problem for you requesting the later return, if there is a BA flight on that day.

edit: well, my post did make a hell of a lot more sense as long as the threads were nor merged :p

Bobbie2013 Aug 28, 2014 4:36 am

WindowontheAside - I was proactively offered a change to indirect flights with IB via Madrid (AA via JFK was mentioned too) on my original date but it didn't work for me as I could only fly in the evening. I'd call back and try a different agent.

Also, refunded some Avios for not being able to travel on my birthday :D

Cyba Aug 28, 2014 5:00 am

The GRU flight increase kicks in in a couple of weeks. Not entirely surprised by EZE reductions considering what's happening to the economy.

clarkeysntfc Aug 28, 2014 5:12 am

It's poor form that an airline (not just BA!) can screw its customers holiday plans as with windowontheAisle above, with practically no repercussions, whereas if the customer was to call the airline to change their plans there'll be penalties and fees and so on.

dddc Aug 28, 2014 6:21 am


Originally Posted by clarkeysntfc (Post 23436978)
It's poor form that an airline (not just BA!) can screw its customers holiday plans as with windowontheAisle above, with practically no repercussions, whereas if the customer was to call the airline to change their plans there'll be penalties and fees and so on.

It's all part of the "Game Rules", aka Booking Terms and Conditions!

Kgmm77 Aug 28, 2014 6:33 am

Wirelessly posted (iPhone 3G: Mozilla/5.0 (iPhone; CPU iPhone OS 7_1_2 like Mac OS X) AppleWebKit/537.51.2 (KHTML, like Gecko) Version/7.0 Mobile/11D257 Safari/9537.53)


Originally Posted by dddc

Originally Posted by clarkeysntfc (Post 23436978)
It's poor form that an airline (not just BA!) can screw its customers holiday plans as with windowontheAisle above, with practically no repercussions, whereas if the customer was to call the airline to change their plans there'll be penalties and fees and so on.

It's all part of the "Game Rules", aka Booking Terms and Conditions!

1) the fairness/inequity of something isn't negated by the fact it's contractual
In any event
2)the terms and conditions are non-negotiable and fixed.

The point stands, the dice are loaded in the airlines favour. Hence the rationale for consumer protection regulations such as EU261. It's a shame they don't cover situations like this.

Phil the Flyer Aug 28, 2014 6:39 am

BA have finally realised that HIDDY is not such a frequent flyer after all. ;)

Mutu Aug 28, 2014 6:46 am


Originally Posted by clarkeysntfc (Post 23436978)
It's poor form that an airline (not just BA!) can screw its customers holiday plans as with windowontheAisle above, with practically no repercussions, whereas if the customer was to call the airline to change their plans there'll be penalties and fees and so on.

well you got 10 months advanced notice right? Can that really be considered poor form? After all if any airline must honour a flight once a single person has forward booked a seat then the consequence will be that bookings will not be permitted more than say 3 months forward...so the vast majority would suffer as a consequence surely


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